Alice Lehman - Director, Wachovia Investor Relations
Robert K. Steel - CEO and President
David Zwiener - CFO
Kenneth Phelan - Chief Risk Officer
Wachovia Corp. (WB) Q3 2008 Earnings Call October 22, 2008 10:00 AM ET
Thank you for calling in to Wachovia’s third quarter 2008 pre-recorded earnings review call. This is Alice Lehman, Director of Investor Relations.
Before you listen to the rest of this call, you may want to go to our website at wachovia.com/investor, and download the slide presentation we’ll be referring to throughout. Also on our website, you can obtain a copy of today’s earnings press release and tables and our supplemental quarterly earning report.
In this call, we’ll review our third quarter financial highlights deck. In addition, this call will be available on our website through January 16, 2009, at 800-642-1687 for U.S. callers and 706-645-9291 for international callers - Conference ID: 69710892. The call is also available on the Internet at wachovia.com/investor.
Our CEO Bob Steel will kick things off; he'll be followed by CFO David Zwiener, and our Chief Risk Officer, Kenneth Phelan.
Before we begin, I have a few reminders: First, any forward-looking statements made during this call are subject to risks and uncertainties. Factors that could cause Wachovia's results to differ materially from any forward-looking statements are set forth in Wachovia's public documents filed with the SEC, including Wachovia's current report on Form 8-K filed today.
Second, some of the discussion about our company’s performance today will include references to non-GAAP financial measures. Information that reconciles those measures to GAAP measures can be found in our filings with the SEC and in the news release and supplemental material located at Wachovia.com/investor.
Third, Wachovia’s proposed merger with Wells Fargo will be addressed in a definitive proxy statement/prospectus to be filed with the SEC, and we urge you to read that document when it becomes available because it will contain important information. Information regarding the participants in the proxy solicitation is contained in our annual proxy material filed with the SEC, and will also be contained in the definitive proxy statement/prospectus. That document and other SEC filings can be obtained for free at the SEC’s website and from Wachovia and Wells Fargo.
Now let me turn things over to Bob Steel.
Robert K. Steel
Thank you, Alice. Hello, and thank you for joining us today. I will turn it over in a moment to David Zwiener, our CFO and Ken Phelan, our Chief Risk Officer, to discuss our third quarter, but first let me say a few introductory words on our pending combination with Wells Fargo.
Clearly, these are extraordinary times. While we are disappointed that Wachovia will not remain independent, we are enthusiastic about the prospects that lie ahead for a combination with Wells Fargo.
When I arrived at Wachovia about three months ago, we immediately got to work addressing the well-known challenges on our balance sheet. We cut the dividend and were working hard to make adjustments to the balance sheet and reduce our expenses. While we were making progress on these initiatives, as everyone now knows, the market environment changed more precipitously than anyone had expected and we had to move quickly and in a different direction to act in the best interests of, and preserve value for all of our constituencies
Our board approved the combination with Wells Fargo, and it’s an exciting combination. Wachovia’s shareholders will be owners of one of the world’s strongest financial institutions. It represents good value under the circumstances for our shareholders; it gives them upside in a stronger combined company; and it preserves the best of what is Wachovia and our culture.
Wells Fargo is strong and stable and active in 80 different financial services businesses. Wells is number 1 in many areas including small business lending, agricultural lending and commercial real estate brokerage. It is number 2 in mortgage origination and servicing and debit cards and has the largest bank-owned insurance brokerage.
In many ways, Wachovia is the mirror image of Wells Fargo. We are one of the nation’s largest diversified financial service companies, with a successful full service retail brokerage, a banking presence in 21 states and very strong core franchises. We are also the number one retail bank in the Southeast.
I would also add that Wells Fargo is inheriting a strong, dedicated team here at Wachovia. During these difficult times, my colleagues have demonstrated that Wachovia always puts the interests of our customers and clients first. We at Wachovia have long respected Wells Fargo from afar and are confident that the combined organization will benefit from the marriage of their sales and cross-selling culture with our highly rated culture of customer service.
Let’s just close our eyes and imagine what the combination of Wachovia and Wells Fargo will create: one of the strongest financial companies in the world with $1.4 trillion in assets and $787 billion in deposits; we’ll be a premier coast-to-coast banking franchise with a presence in 39 states; and we’ll have the second largest retail brokerage in the U.S.
Since the announcement of our merger with Wells Fargo, we have taken specific steps to enhance our liquidity position and are experiencing stabilizing deposit activities. These developments have given us the ability to more proactively support the needs of our customers and clients in these challenging times. Further, we look forward to partnering with Wells Fargo to leverage our industry-leading sales and service cultures to soundly and profitably grow market share in today’s economic environment. This combination makes sense for Wachovia’s shareholders, and the marketplace, recognizing the value of this transaction, clearly agrees.
The deal represents a complete company bid without direct government assistance, and there is strong cultural compatibility between these two firms. The Federal Reserve has approved the combination and we expect the transaction to close by the end of the year subject to shareholder approval.
With that, let me turn it over to David Zwiener and Ken Phelan for their assessment of Wachovia’s third quarter results.
Thanks, Bob. Today, I’ll review our financial highlights, and then our Chief Risk Officer Ken Phelan, will discuss our loan portfolio and credit-related material.
First let me say that, while I’ve been at Wachovia only a short time, it’s been long enough to understand the potential of this franchise, with its exceptional people, commitment to customer service and cross-sell excellence, compelling geographic and demographic footprint, and attractive product set. Because of our shared values, we’re enthusiastic about the opportunities ahead as we plan to join with our merger partner, Wells Fargo.
Beginning with Slide 1, it is clear that our results this quarter were greatly impacted by increasing credit costs, market disruption losses, lower overall asset valuations and subdued market activity. Additionally, our GAAP results included the recognition of $18.8 billion pretax of noncash goodwill impairment, which reflected declining market valuations and the terms of the merger with Wells Fargo.
On an operating basis we reported a loss of $4.8 billion, representing a loss of $2.23 per common share. In an attempt to provide clarity around the core trends driving these results, I will speak to our results excluding goodwill impairment, merger-related and restructuring expenses, intangible amortization, market disruption-related losses, our second quarter ’08 non-cash SILO charge and our principal investing results.
On that basis, our revenue was down 8% on a linked quarter basis. Net interest income, which historically accounted for approximately 50% of our revenue, was down 5%, largely due to pressure from our capital and liquidity strategies, a deposit mix shift and higher non-performing assets, primarily in our Golden West Pick-a-Pay portfolio.
Fees were down 10% excluding the principal investing and market disruption losses and while we saw growth in our traditional banking fees during the quarter, all market-related fees were lower on reduced origination activity and asset valuations.
Our loan portfolio, excluding Golden West, which we refer to as our core portfolio, continued to perform relatively in line with our expectations. However, the worsening economic backdrop, deteriorating trends within the Pick-a-Pay portfolio, and an updated expectation for further house price declines resulted in our posting a provision expense of $6.6 billion during the quarter. This included a reserve build of $4.8 billion, 66% of which was attributable to the Pick-a-Pay portfolio, which Ken will cover in more detail later, but let me relate that the reserve now reflects a 22% cumulative loss expectation.
Expenses were down 6% on a linked quarter basis, despite $497 million of costs relating to the previously announced auction rate securities settlement and reflected our initiatives to rationalize our business to the changing economic environment. Qualitatively, despite all the turmoil, our teammates in our traditional bank continued to focus on serving customers, as evidenced by growth in net new checking accounts, retail CDs, Way2Save product sales, growth in online customers and transaction dollar values, and annuity and investment management sales.
Our retail brokerage team also remains focused on serving clients, and I’m pleased to report that we ended the quarter with the A.G. Edwards integration on track with stable financial advisor headcount. The success of this business’s customer-centric model can be seen in client assets, which have declined 16% since the merger versus a 24% decline in the S&P 500 over the same period.
Slide 2 provides a more detailed account of our third quarter GAAP and operating loss. I’d like to make two points. First, regarding the goodwill impairment, about two-thirds of the impairment relates to our retail and small business sub-segment. In July, when explaining our second quarter goodwill impairment, which didn’t include impairment in the retail small business sub-segment, we told you that we were not likely to have impairment in this sub-segment. The unprecedented, almost unimaginable events of the third quarter and the consideration for our pending merger with Wells Fargo created a scenario that required goodwill impairment for that and other sub-segments which rendered our earlier prediction incorrect. We have a detailed explanation of the goodwill in the appendix to these materials.
Second, you will note we have provided two views of net interest margin, both the GAAP view as well as the margin adjusted for our second quarter non-cash SILO charge, which shows a decline of 21 basis points in the margin during the quarter. I’ll provide further detail on the drivers of the decline shortly.
Of course, we’d like you to see, as we do, the core earnings power of this franchise, and slide 3 lays out the notable items that reduce what otherwise would be a pre-tax, pre-provision bottom line of around $3 billion. We’ve outlined key items on this page that affected our results, and I’ll provide more detail on the market disruption losses later. For now, let me direct your attention to the table at the lower right where we lay out additional items that we believe are useful to note, as they put additional pressure on our results.
The impact of the lower market valuations reduced our principal investing results by $446 million. Additionally, the capital and liquidity strategies that we detailed for you last quarter had the effect of replacing higher-yielding assets with lower-yielding assets and reduced net interest income by an estimated $100 million and the margin by 10 basis points.
Also during the quarter we experienced a deposit shift mix which pressured the margin by 5 basis points, and the ongoing impact of rising NPAs, primarily in the Golden West portfolio, hurt the margin by 4 basis points. Combined, these items hurt core revenues by about $690 million in the quarter. Adjusting for these headwinds, our normalized results would be more in line with our pre-tax, pre-provision, pre-notable item results for the first two quarters of 2008.
The next slide shows the impact on loan growth from our actions to preserve and protect capital. In addition to our capital efficiency strategies, which included securitization activity and reducing single service commercial exposures, our results reflect the realities of a tightening credit environment. We have deployed a number of strategies to appropriately reduce unfunded exposures. We did see the effect of slower prepayment speeds and some up-tick in utilization of credit lines rather than new originations. Specifically in our home equity portfolio, we saw utilization rise from 33% to 36% and in our large corporate book from 26% to 32%.
Bob talked last quarter about our liquidity strategy regarding retail CDs. You can see the success of that strategy on slide 5, with 13% growth in average balances on a linked quarter basis. But results also reflect the effect of market turmoil on our deposit base. Overall, average core deposits were relatively stable, as consumer core deposit growth of 9% year over year and 4% on a linked quarter basis offset the sizable and abrupt end of quarter outflows in commercial core deposits.
However, it’s important to point out that period-end core consumer deposits increased 6% year over year, net new checking account sales continued to be robust at 208,000 during the quarter, and our Way2Save campaign continued to exceed expectations. 41% generated a new checking account, and we ended the quarter with $328 million in new checking account balances as a result of this campaign.
While we experienced significant pressure on our higher cost commercial deposits given the uncertainties following the WaMu announcement since quarter end we have begun to see our commercial deposit trends improve due to our clients’ confidence in our merger partner as well as excellent customer service in our global banking group.
As you can see on slide 6, fee income was down significantly as unprecedented uncertainty in market conditions weighed heavily on valuations and overall activity levels. However, you can see that our traditional banking business continued to perform well, with fees in positive territory. I’ll go over the impact of market conditions on our market-related businesses next.
Lower retail brokerage commissions on a linked quarter basis reflected a notable decline in daily transaction volumes which was felt industry-wide. Also, fiduciary and asset management fees reflected not only market pressures but the effect of a shift in brokerage from market funds to insured deposits. As I previously mentioned, principal investing losses were $310 million this quarter versus a gain of $136 million on a linked quarter basis and securities losses were approximately $2 billion, most of which were due to impairments.
Now let’s turn to slide 7, where you can see that impairment losses in capital management and the parent drove market disruption-related losses in the third quarter. In our corporate and investment bank, losses of $940 million were up on a linked quarter basis despite lower distribution exposures and because of the lack of the second quarter benefit of $438 million on resolution of unfunded leverage finance positions, but these losses were down 40% from the first quarter.
The losses in capital management were driven by impairment and trading losses of $851 million, relating largely to previously disclosed support of Evergreen Funds as well as auction rate security losses of $80 million.
Securities impairment losses on the investment portfolio in the parent were $619 million. Also at the bottom of this table you can see the totals for legal costs and sundry expense attributed to our auction rate securities settlement with regulators.
Turning to our businesses, beginning with the general bank on slide 8, let me direct your attention to the table at the bottom left which illustrates the general bank results excluding mortgage. You can see linked quarter and year over year that good sales momentum and strict attention to costs drove solid revenue and expense performance. However, this strength was more than offset by rising credit costs due to the worsening economy. I’m very impressed with the continued efforts of this team to serve our customers in the face of market pressures, and you can see this in the continued solid customer satisfaction and loyalty scores.
The challenging conditions also affected our wealth management results, as you can see on slide 9. While the market turmoil led to deposit outflows, loans were stable and fiduciary and asset management fees and insurance commissions were higher. I’d also like to point out that while bottom line results were down on a linked quarter basis, they were up a solid 5% year over year due to this business’s adoption of a new managed account basis client model in 2007.
Of course, hardest hit were the market-related businesses in our corporate and investment bank. As you can see on slide 10, expenses were up significantly, but we believe our expense reduction plans remain on track. FTE reductions exceeded our previous estimates. CIB was a key focus of our balance sheet reduction strategies, and they executed well against their target, despite market conditions that drove the increasing line utilizations at the end of the quarter.
Turning to slide 11, our capital management business grew net interest income nicely on retail brokerage deposit growth and spread expansion. Fees suffered in the market turmoil, including the market disruption losses described earlier. But once again, we saw good expense discipline in capital management. Excluding auction rate securities costs, our retail brokerage posted an adjusted pre-tax margin of 25.8%.
We’re extremely pleased to report solid progress in A.G. Edwards integration activity, which is now more than 50% complete. On a linked quarter basis, series 7 headcount remained stable, with an increase in more productive financial advisors. We also continued to see good cross-sell activity with general bank deposits in the quarter.
Now let me turn this over to our Chief Risk Officer, Ken Phelan, for details on the loan portfolio and credit.
Thanks, Dave. First off, I want to point out that while our credit costs are up significantly, reflecting continued weakness in the residential market and particular weakness in our Golden West portfolio, the balance of our portfolios appear fairly solid given the backdrop of the market and the rapid deterioration in the credit markets.
As you can see from slide 13, total credit costs for the quarter were $6.6 billion, consisting of net charge-offs of $1.87 billion and an increase in our reserve of $4.8 billion. Of the total credit costs, nearly two-thirds or $4.2 billion related to the Golden West Pick-a-Pay portfolio: $810 million from charge-offs, and $3.4 billion of reserve build. I will discuss the Golden West Pick-a-Pay portfolio after first going over the core consumer and commercial loan portfolio, which we’ve broken out on the right-hand side of the table on page 13.
Our core loan portfolio performance is in line with expectations given the economic environment. NPAs on this portfolio are up $1.1 billion, or 32 basis points, to $6 billion or 1.65% of loans. The core loan portfolio provision of $2.4 billion includes a reserve build of $1.3 billion. This reserve build included an increase of $576 million for the largely branch-originated consumer real estate portfolio, $132 million for autos, $214 million for commercial, and an unallocated increase of $440 million. We leave the quarter with $7 billion allowance for credit losses on this portfolio, or 1.92% of loans, up $1.2 billion from the second quarter.
Moving away from provisions to performance, on slide 14 we focus on the performance of the core consumer loan portfolio, where NPAs were up $371 million to 1.23% of loans, due to increased stress in the consumer real estate. Charge-offs were up $169 million or 45 basis points of loans, in line with expectations. Included in this amount were higher consumer real estate losses driven by $51 million in increased charge-offs from the CIB non-branch originated portfolios. Charge-offs in the auto loan portfolio were up $60 million, reflecting some seasonality but largely driven by weakness resulting from stressed housing markets as well as increased severities driven by the large engine/V8 type models. We also charged off $26 million in student loans based on the bankruptcy of one large insurer.
Consumer past dues are up but outperforming industry averages. Traditional mortgage 90 plus days past due are one-half that of the industry average at 1.2% versus 2.39%. Second lien home equity 60-plus days past due are one-third of the industry average, at 0.75% versus 2.03%. Auto 30-plus days past due are three-quarters that of the industry average, at 2.89% versus 3.77%. Slide 15 graphically illustrates that our traditional mortgage and second lien home equity portfolios continue to significantly outperform the industry.
Expanding on that last point, the next slide shows that our traditional mortgage product is performing relatively well. This $41.6 billion portfolio is solid, branch-originated product with a current average LTV of 72% and an average current FICO score of 732, virtually unchanged from the portfolio’s at-origination statistics. Charge-offs were up $19 million or 19 basis points.
Very different results have been experienced in the much smaller $1.95 billion CIB non-branch portfolio. These mortgage loans are largely Alt-A loans that were originated for distribution. In this portfolio, NPAs were $333 million at the end of the quarter, up $71 million quarter over quarter, and charge-offs were $48 million to 9.53% of average loans.
A similar story can be told for our traditional home equity portfolios, where 95% of the portfolio was customer relationship-based and originated through direct channels. As shown on slide 17, NPAs are up 25 basis points since the second quarter ‘08, driven by increases in stressed geographies and net charge-offs are up $4 million or 2 basis points. As we saw within mortgage, the non-branch originated home equity portfolio in CIB performed significantly worse than branch-originated product and had charge-offs of $15 million or 15.88%.
Slide 18 shows the managed auto portfolio performance, which had losses of 2.82%, up 86 basis points quarter over quarter. As I mentioned previously, the increase in losses reflects some seasonality but is largely the result of weakness attributed to the retail housing markets and higher severities. NPAs are up $27 million or 10 basis points to 34 basis points.
We continue to pursue a number of risk mitigation strategies including ongoing focus on prime credit originations; newer originations with an average FICO score of 673; average LTV of new originations continuing to decline; reducing extended term, i.e. seven-year loans; a goal for 2% of originations from a high of 6.5%; collection systems upgrade resulting in improved response times.
I want to focus for a moment on the commercial loan portfolio, excluding real estate financial services, or the REFS portfolio, which we’ve highlighted for a number of quarters now and which I will discuss in more detail on the following slide. Despite the deterioration in the overall economy, this loan portfolio continues to perform as expected. We have highlighted this view of the commercial portfolio in the bold section of the table on the left-hand side. Commercial NPAs, excluding REFS, were up $133 million in the quarter, reflecting four large credits tied to the consumer spending and residential construction-related sectors. Commercial charge-offs were up $47 million, or 11 basis points, driven by modest increases in large corporate and middle market.
While I would note that our total commercial loan portfolio past due performance actually improved on a linked quarter basis with a 30 to 89 days past due down 10 basis points to $695 million, and the 90-plus past dues down 4 basis points or $81 million to $152 million, continued deterioration in the economic environment, particularly related to consumer spending and additional pressures from the housing market led us to build commercial reserves this quarter. Allowance as a percentage of commercial loans increased 6 basis points quarter over quarter to 1.35%.
Now to our commercial real estate REFS portfolio found on slide 20. Period end outstandings declined modestly as we continued to focus on appropriate risk-based pricing and restructuring our residential-related exposures, ending the quarter at $10.9 billion. The residential component of the portfolio is certainly most at risk and was the driver of the performance in the quarter, accounting for 81% of the NPAs and 75% of the charge-offs.
Following the fourth quarter 2007 and first quarter 2008 reviews of the residential portfolio, we underwent an intensive review of the income-producing portfolio in August, and the findings were not surprising or unexpected. While there was minimal overall negative grade migration, we do anticipate weakness in this portfolio to escalate with worsening of the broader economy.
Now to the Golden West Pick-a-Pay portfolio on slide 22. As a reminder, it consists of 438,000 loans with a large concentration in California. The average LTV at origination was 71% with a current LTV of 95%. Trends reflect the continued effect of declining home values, particularly in stressed areas such as California and Florida. NPAs are up $1.9 billion and charge-offs are up $302 million since the second quarter 2008. There’s deferred interest of $4.1 billion or 3.5% of the portfolio. There are nearly 2,100 REO/REJ properties with an average time to sale of 66 days and 2008 year-to-date severity is 38% including selling costs.
Earlier I mentioned a $3.4 billion reserve build for this portfolio, reflecting an expected cumulative loss of approximately 22% over the remaining life of the portfolio. The next slide 23 shows increasing delinquency roll rates and this, combined with lower cure rates, particularly in the later stage delinquencies, are important factors in our updated reserve model output.
Slide 24, updates our reserve model, and as I just mentioned, 30% of the increase in cumulative loss output is driven by updated actual experience in our portfolio and 70% is attributable to our views on continued home price depreciation.
Finally, the next slide discusses the losses expected to be incurred by the end of 2009.
Moving on to slide 26, as we first disclosed last quarter, we were in the process of taking active steps to minimize the risk and maximize the value of this portfolio. In July we began an aggressive customer outreach beta program that has current staff of 300 in sales and 385 in fulfillment to refinance these mortgages to keep people in their homes and reduce losses in the portfolio. The program is primarily focused on approximately $77 billion of Pick-a-Pay loans that we believe may be eligible for refinance under FHA guidelines. Although very early in the program, we’re encouraged by the results we have seen.
I think that recaps our credit review and I’ll hand it back over to Dave.
Thanks, Ken. Once again, this was a very challenging quarter in unprecedented times, but one thing remained clear: Wachovia has an exceptionally attractive franchise, footprint and set of businesses. The dedication of our teammates in putting their customers’ needs above their own is unmatched. We look forward to being able to leverage this great franchise with our merger partner, Wells Fargo.
Thank you for your interest today, and if you have questions on our third quarter results, our Investor Relations officers Alice Lehman, Ellen Taylor and Tanya Quinn stand ready to help you as always.
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