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Macy's (M) reworked its $2 billion credit facility with JPMorgan (JPM) and Bank of America (BAC) so that its covenants will not be tripped by its weak balance sheet. Rather, the credit facility will depend on Macy's EBITDA.

Investors breathed more than a sigh of relief, sending the stock up to over $10 from $8 on the news (it was at $5.73 a month ago).

Is Macy's out of the wilderness on this news? I don't think so. Macy's cannot wiggle its way out of its varied dilemmas. Its balance sheet is weak. Look at goodwill and other intangibles in the table below. As of 11/1/2008, they come to $9.87 billion. Most occurred when Macy's bought May's Department Stores. That goodwill, in reality, has little if any value (try zero).

What value is left in the Filene brand that Macy's purchased? Can Macy's bank on that goodwill? No, the change in covenants from equity to EBIDTA attests to that. Goodwill is a red flag. A third of Macy's assets are goodwill and intangibles - quicksand for the investor. Take away that goodwill and Macy's equity is less than zero.

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Disclosure: Author holds a short position in M

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    A key element of any retail chain's good will is its flagship store and the customers' attachment to it. Say "Herald Sqaure" and shoppers get warm feelings for that store from the hugeness of it all to the very worn but much loved wooden escalators.

    Here in Chicago, Macy's has "negative good will". Chicago is still angry with Macy's for destroying what was its third most popular destination, the retail equivalent of Wrigley Field and the Cubs. (Of course, Field's was a consistent winner in the eyes of Chicagoans--and shoppers the world-over for that matter--where the Cubs are lovable losers with an amazing park.)

    For most retail chains, their flagship store builds good will and positive shopper experience that inspires customers to shop the local store nearby. Here in Chicago, we have the opposite effect: the former Marshall Field's flagship, now called "Macy's on State", is to many an "anti-flagship". People refuse to shop their local Macy's, be it in Chicagoland or elsewhere in the USA because of what Macy's has done to the former Marshall Field's flagship and a few other choice locations like Old Orchard, Oak Brook, etc.

    A great way for Macy's to instantly build value, good will and cash would be for it to either bring back Marshall Field's to State Street, or at least sell the State Street flagship and certain other key former Field's locations to someone who will bring back Field's in quality and service as well as name. Those people are surely out there.

    As for Filene's, that fine store's flagship is effectively gone, save for it's façade. As such, Macy's has basically thrown away the great value stored in that revered brand and the sense of place that was associated with Filene's. Marshall Field's could come back; sadly, I don't think the good will of Filene's can be resurrected.
    2008 Dec 23 02:36 PM | Link | Reply
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    I meant to note that customers are still actively and fervently supporting and even engaging in rallies and other activities for the return of Marshall Field's in Chicago, even as recently as last weekend. Despite this being the third Christmas without Marshall Field's, the customers still want it back. Will Macy's be smart and unlock the value that's locked in Marshall Field's? If not, they stay a Grinch rather than a bearer of good will.

    Jim McKay
    co-Organizer,
    www.fieldsfanschicago....
    2008 Dec 23 02:41 PM | Link | Reply
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    one of these days the grinch will steal macy's.
    2008 Dec 23 04:09 PM | Link | Reply
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    I couldn't agree more with the earlier comments from Jim McKay. Macy's has lost such incredible goodwill in Chicago. Sale tax records verify that Macy's volume at the former iconic Marshall Field's State Street store is off more than 40%. America is truly tired of the homogenization of these department stores differing very little between Penny's, Sears, Kohl's and Macys. They are bland and generic at best. What has happened to inovation in the department store sector is beyond me. Macy's is probably the most hated company in the Chicagoland marketplace.
    That being said; it does have the chance to take advantage of several of the nameplates it trashed, such as Field's, Filene's,and Kaufmann's to name a few. If there were downtown emporiums re-established I believe Macy's could differentiate themselves from all the other department store and discounters that just do nothing but take marketshare away from each other. There isn't any growth happening here until some company actually thinks outside the box.
    2008 Dec 23 06:17 PM | Link | Reply
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    When I was in business school we were taught the number one element of a successful business is customer goodwill. Marshall Field's worked hard to build that goodwill, and as a result their customers continue to remain loyal two years after the store was eliminated by Macy's. Macy's acts as if it never heard of the goodwill concept. Even though shoppers scream that they are dissatisfied with Macy's, Macy's persists in forcing its own idea of what a customer should want on the public and then assumes low sales are the result of bad weather or economic conditions. From this shoppers perspective, lack of interest due to lack of goodwill is more accurate.
    2008 Dec 23 06:23 PM | Link | Reply
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    I hope that investors practice due diligence before accepting macy*mart's perceived "goodwill." By destroying well-respected regional retailers and substituting generic, nondescript clearance centers, the management has alienated shoppers from coast to coast. First and foremost, there was no need for another "nationwide" department store; JC Penney and Kohl's have well satisfied that need. macy*mart has failed to connect with shoppers and has offered nothing to distinguish its stores. So-called celebrities such as Donald Trump and J Lo, faux designers such as Alfani and Tasso Elbo, tired brands such as Tommy Hilfiger, and discount store merchandise such as Martha Stewart haven't generated much interest.

    Had macy*mart retained and strengthened the regional department stores, the management could rightfully claim the goodwill earned by Filene's, Burdine's, Marshall Field's, Kaufmann's, Famous-Barr, Lazarus and the original macy*s. By ignoring the wishes of customers and attempting to save a few cents on shopping bag, macy*mart has earned negative reactions from shoppers.
    2008 Dec 23 10:25 PM | Link | Reply
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    There are very few actually "protesting" for the return of Marshall Field's to Chicago. These fewer than a hundred people in a city of over 7 million attest to that. If you check Jim's website or other blogs it is always the same tired comments by the same tired people.

    We are currently in an economic tailspin. These are not ordinary times and to still be blaming the May purchase for Macy's current position is preposterous. Considering the times, and how much better Macy's is doing, relative to its competition, speaks volumes that Macy's is on the right track.

    As far as the past is concerned, the May Company had stores that were uninspired and in line with Kohl's and Penney's. Yes, I will grant that Field's sold some higher priced brands and were a step above Macy's, but still far below Nordstrom and Bloomingdale's. Unfortunately, sales at Field's had been on the decline since 1999 (Ironically, Target's decision to rebrand all it's department stores- Dayton's and Hudson's to Field's --was a failed attempt to save the chain.) The move upscale for Field's proved disastrous. It also had a pretty poor history outside Chicago. Stores were opened and closed in Texas and Columbus, Ohio and all but one location closed in Milwaukee. The converted stores in Minnesota and Michigan (Dayton's and Hudson's) were also a drag on the chain.

    As far as the future, Macy's will be reducing it's regional divisions even further in 2009 as is it works to have a structure that is required of a national chain. Unfortunately, the May Company wasn't constantly pruning it's store base of dead wood as Macy's, Dillard's and others do regularly, so look for 10 to 20 Macy's store closings in early 2009. All in dead malls that have been taken over by gangbangers. Macy's is doing fine in Chicago...despite what Jim says, so none will close there but look for 1 (possibly 2) to close in Minneapolis (both stores were poor performers under Field's---google: "Brookdale: A ghost of its former self" --click "news"-- to see about one of the possible closures.) and 1 in Michigan.

    As far as whom the Grinch will steal...the owner of Carson’s, Bon-ton is in dire straights. Look for their bankruptcy in 2009. And Sears too.

    Once the economy improves, a new Macy's store is planned to open in Chicago's northern burbs. As of right now it is set to open in 2011. Macy's is in Chicago to stay. Field's is 6 feet under and is staying there.
    2008 Dec 23 11:06 PM | Link | Reply
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    Goodwill is an accounting construct that reflects past acquisitions. The markets look forward. What matters is cash flow, which in the case of Macy's, is very strong. Look at the EV/EBITDA ratio. Owners care about cash, not accounting constructs.
    2008 Dec 23 11:21 PM | Link | Reply
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    " User 325168": The dramatic drop in sales tax generated by Macy's in Chicago which "Mr. W" referred to was first noted in Crains Chicago Business' website on 2/27/2007. This was before the economic downturn, when even Bon-Ton (Caron's parent) was at over $50 per share (compared with something like $1.10 today). Macy's problems started with the botched MayCo acquisition and conversion and they have never recovered. The current economic crisis simply means Macy's has even less of a chance of keeping afloat. Bon-Ton and Sears may go bankrupt first, but Macy's will be behind them when it goes bankrupt too. Over 80% of the posts at www.fieldsfanschicago.... in the past ten days have been by newcomers, with a number of new supporters coming from those who gave Macy's a try but now want Field's back.
    2008 Dec 24 12:43 AM | Link | Reply
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    It seems like there are more people complaining about the demise of the Marshall Field's on State Street than there were people actually shopping there. That store lost money for at least 5 years in a row prior to the acquisition by Macy's, whereas the Herald Square store in NY is a money machine.
    2008 Dec 24 09:11 AM | Link | Reply
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    I disagree that only a few people in Chicago are "protesting" for the return of Marshall Field's. I wear an "I want my Marshall Field's" button, and can testify that people comment all the time that they want their Marshall Field's too. They say they're disgusted with Macy's. The Field's Fans website is getting new people all the time. Thanks to Macy's lack of Interest in customer goodwill, interest in the return of Marshall Field's is growing, not dying out.
    2008 Dec 24 11:25 AM | Link | Reply
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    Wow, I'm glad to see that some of the posters here don't let facts get in the way of their opinions!

    Not to burst your bubble, but here are a few verifiables:

    1. Field's was not losing money. In fact, most analysts say Target Corp. used Field's profits to finance Target's national expansion. Target Corp (unlike shady Macy's) made financial statements public. Check them out, and quit repeating tired and easily disprovable lies.

    2. Macy's has negative goodwill in Chicago, if not throughout much of the country. Over 60 thousand people signed a petition to keep Field's name. Field's Fans Chicago have handed out well in excess of 100,000 buttons and bumper stickers, and continues to get a warm and supportive reception every time they're handing out stuff. The Chicago Tribune poll showed that 94% of Chicagoans would be "less likely to shop" at the stores once the name changed. All you need to do is mention "macy's" in a crowded room, and most people will either say they don't shop there, or they only shop there for super discounted merchandise. If that's "goodwill," I pity their investors.

    3. Macy's is one of a handful of public companies that refuse to break out store sales by location. They claim that sales are up in old May locations, but without breakouts, and with all the various write-offs, it's nearly impossible to tell how they're really doing in any given market. The sales tax returns for Chicago storesmake it very clear they're not doing so well.

    4. Anecdotally, many store employees and mall operators have stated that sales at Macy's are way down since Field's reign. Yes, we're in a recession, but Macy's North sales plunged in 2006 after the name changes, while most of the other upscale department stores were reporting up to double-digit sales increases.

    5. Bottom line--Macy's lies. Drink the Kool-aid if you wish, but check your facts before you spout off in a public forum.
    2008 Dec 24 01:45 PM | Link | Reply
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    In Chicago it is an open secret that Macy's is tanking. More than 50,000 people signed a petition to keep the Marshall Field's name after Federated (later re-named Macy's) acquired Field's, but would they listen? Oh no, they had to nationalize department stores all over the country. One hundred fifty plus years of local history did not seem to matter. Since then, there have been numerous protests in Chicago. True, the numbers at these protests is in the hundreds, but the real protest is in the boycott. Thousands of Chicagoans refuse to buy anything with a red star on it. Even before the economy sunk, Macy's was doing very poorly, with lower sales than Marshalll Field's ever had. The bottom line is the bottom line! They cqn slash their prices and stay open 24/7, but their profits will not climb. Why? Because they are a mediocre store and they wiped out far superior stores. Read the numbers: they tell all.
    2008 Dec 24 05:32 PM | Link | Reply
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    Let's be honest... most people don't know about the Field's Fan site or about the protests... and quite frankly it doesn't matter.

    These people have already voted with their wallets and said NO to Macy's!

    I will tell you this, if I had a dollar for every angry Field's Fan I have talked to, maybe I could bail out Wall Street or the big 3!
    2008 Dec 24 09:17 PM | Link | Reply
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    If it's "goodwill" that were discussing, Macy's doesn't have it in Chicago; Marshall Field's does.

    My- and thousands like me- personal experience with Macy's has been unpleasant. What's the saying..."Lots of hat, no cattle"? The Chicago stores are poorly staffed, poorly maintained and "junkie" in presentation- especially once you leave the main floors. Many people have had their credit messed up by Macy's during it's conversion from Marshall Field's because Macy's attemepted not to honor extended payment plans established under Field's. None of this is to mention to downgrading of merchandise and local flair- or pride!

    Goodwill? Please. These folks could only buy it by selling their losses and packing up and returning to from where they came. Like Bush, they should return to their proverbial "Crawford" and let someone, please return Marshall Field's. It is that for which Chicago has "hope" and is "change WE can believe in".
    2008 Dec 24 11:17 PM | Link | Reply
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    The only Goodwill that I associate with Macy's is the store their unsold Alfani and other leftover garbage eventually ends up at.

    I was at a large Macy's store in the Chicago area yesterday. Clothes strewn on the floor, clothes dumped on top of the racks. Typical from what I have seen before at other Macy's. Mismarked signage (well almost everything had a red "sale" sign on it anyway). Basically a red hot Christmas mess.

    Macy's, compared to Marshall Field's (we seem to be focusing on Field's), is nothing but a vulgar, lower class dump, stuffed with overpriced knock-offs and other assorted rubbish. Not a single Chicagogan (Or Minneapolis-St.Paulian... I know would even dare give a Christmas gift from that hated store. Nordstroms, Lord & Taylor, Von Maurs, and Carsons/Bergners are now the place to be, along with Penney's, Niemans, Saks, etc.

    They will be talking about Macy's spectacular business failure for years to come, in business classes all over the world. How a company could willingly squander the deep goodwill of thousands and thousands (dare I say millions?) of loyal former customers, is beyond me. There hasn't been such a blunder since New Coke.

    If Macy's refuses to undo, at least partially, its re-naming mistake, then fine. Let them hopefully just go out of business. We'd rather see them completely fail, then continue to desecrate the Temple.

    And as for that Bozo poo-pooing the anti-Macy's crowd, does he consider Roger Ebert a nobody? Ebert has publicly come out against Macy's ruining Marshall Field's, as had over 60,000 petition signers, and hundreds of people who attend annual Field's Fans protests in front of the occupied Marshall Field's store downtown Chicago.

    Merry Christmas and Happy Hanukkah to all!
    2008 Dec 25 09:09 AM | Link | Reply
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    Macy's' hope currently rests on its EBITDA: its reworked credit facility is testament to that. But that hope is quickly becoming dashed. To kevinm, EV/EBITDA will rise end of Q4 2008 (unless market cap continues to plunge). EBITDA was $3.5 billion 2006, $3.4 billion 2007, $3.1 billion TTM. Q4 2007 wasn't a bad quarter for EBITDA. That will be replaced by what is working out to be a far weaker Q4 tol be reported 2008. To date, for last 3 quarters, EBITDA is $1.3 billion. Q4 2007 EBITDA was about $1.4. Q4 2008 will be far lower, probably $1.1. If M makes the same as last year Q4 (doubtful), EV/EBITDA is over 5.
    More likely, EV/EBITDA goes to $13.24/$2.4 = 5.5 (dismal compared to current 4.2).
    2008 Dec 25 10:03 AM | Link | Reply
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    Macy's will NEVER be accepted in Chicago. We want Marshall Field's back. If Macy's or some other future owner brings Marshall Field's back, then we will come back to those stores in DROVES.

    The Macy's store on State Street is a ghost town. The boycott is working. When will shareholders demand a change in leadership of Macy's?

    Bring back Marshall Field's!
    2008 Dec 25 10:33 AM | Link | Reply
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    It's easy to verify from Target's public financial disclosures that Macy's lied when it stated that FIeld's was losing money. In fact,FIeld's was profitable each and every year while owned by Dayton Hudson/Target and during the transition months that it was owned by the May Company immediately prior to being bought up by Macy's. In its worst year in the last decade, Field's posted $107 million in profits and revenues were trending up through 2005 when Macy's acquired the chain.

    Macy's other lie is that traditional regional luxury department stores were dinosaurs that needed to be saved by Macy's national mid-tier expansion. In fact, the revenues at former Field's locations took a nose dive only after Macy's name went up. Other traditional high-end ddpartment stores, Field's peers Saks, Nordstrom, Neiman's and Barneys, all posted growth each and every month after Macy's expansion while Macy's posted declines, particularly during the first 6 months after replacing Field's. It's only recently as the economy has worsened that all stores, including the high-end stores, have shown declines. Fortunately for the traditional high-end stores, their recent declines come on the heel of strong growth during recent years, while Macy's declines merely compound their previous declines.

    If Field's had been retained and had Macy's built upon Field's good will, the stores would certainly have outperformed their dismal declines as Macy's. Not only would local customers have continued to share generational shopping traditions with Chicago's most prized stores, but also tourists would have continued to make FIeld's the iconic Chicago destination it has been for more than 154 years. Prior to Macy's takeover, Field's State Street store was Chicago's 3rd most popular tourist destination, attracting more than 9 million customers each year. According to Crain's Chicago Business, analysts and in-store vendor reports that number dropped by more than 40% the month that Macy's moved in and replaced Field's.


    On Dec 24 09:11 AM FredMertz wrote:

    > It seems like there are more people complaining about the demise
    > of the Marshall Field's on State Street than there were people actually
    > shopping there. That store lost money for at least 5 years in a row
    > prior to the acquisition by Macy's, whereas the Herald Square store
    > in NY is a money machine.
    2008 Dec 25 11:39 PM | Link | Reply
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    While a poster above would like to lead people to believe that the protesters number only in the hundreds, I would counter with the fact that pro-Macy's shoppers in Chicagoland number only in the hundreds.

    The protesters, whether showing up for rallies or posting to FieldsFansChicago.org, represent thousands upon thousands of former Marshall Field shoppers who were both insulted and shocked when Macy's decided to ditch the goodwill and name of Marshall Field & Company. Here in Michigan, Macy's looks like a ghost town most of the time. Actually, on one of my investigative visits, I felt like I was in the retail equivalent of a morgue. While the rest of the mall was buzzing with business, including JCPenney, Kohl's, and Sears, Macy's was all but deserted except for a few employees who looked like they wondered why they even came to work.

    Unfortunately, there are more people who do NOT know about Fields Fans Chicago, our protests, nor our website. However, due to the diligence and persistence of Jim McKay and others who faithfully pass out leaflets in front of the store on State Street in Chicago, more and more people are becoming aware (two years later) and visiting the website, adding their voices to ours. People from Texas, Pennsylvania, California, New York, Michigan, Minnesota, Florida, Ohio, Nevada, Kentucky, and other states write in to the website and voice their support of our cause to bring back Marshall Field's in name, quality and service. These people also represent thousands who do not, and will not, shop at Macy's or Bloomingdale's because of the contempt that Macy's showed not only for the City of Chicago and its iconic regional store, but for the contempt Macy's showed to other communities in the same manner. Others simply gave Macy's a fair try and have come away disgusted and disillusioned after having been promised many things falsely, all under the PR umbrella of "the magic of Macy's."

    I, and many others with me, would like to see Macy's do the magic trick of DISAPPEARING. Until then, we will continue to boycott Macy's and Bloomingdale's. Knowing firsthand that Macy's doesn't care about us, why should we care about Macy's? To the return of Marshall Field's and other fine stores, I wish everyone a wonderful holiday and very happy and prosperous new year.
    2008 Dec 26 04:24 PM | Link | Reply
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    Add two more states to FieldsFansChicago base: Washington, DC and Wisconsin.
    2008 Dec 26 04:44 PM | Link | Reply