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When considering a company for investment purposes, investors must be wary of managements that over promise and under deliver. One symptom of such a situation is over-optimism from managements in their quarterly reports and conference calls. Consider Rite-Aid (RAD), a U.S. drugstore chain. Deep down in the company's press release, management noted reduced profit expectations going forward from an already negative $500 million to a more negative $700 million. But the company's press release headlines read as follows:

  • 8.5% EBITDA increase over prior year (as if debt, taxes, and depreciation are meaningless, all of which are higher than they were the previous year. Here are Buffett's thoughts on the practice of focusing on EBITDA.)
  • "Sales Trends in Acquired Stores Improved" which means sales still dropped, but not by as much as before.

Furthermore, the following bullish statements appear on RAD's press release, while little color on the reasons for profit deterioration was provided:

  • I am pleased to report a significant improvement in our operating results this quarter.
  • Our team has been totally focused on delivering profitable sales and taking unnecessary costs out of the business, and it showed.

The conference call is even more riddled with tremendous exuberance. Reading management's comments on the press release and listening to the conference call alone would lead an investor to believe this company was profitable, or at the very least generated profits higher than those of last year...but this is not the case with Rite-Aid!

Meanwhile, as we discussed here, the company has to undergo a 10:1 reverse stock split just to maintain a stock price above $1 so that it can stay on the NYSE. The company is also trying to sell its stores and lease them back in order to pick up some short-term cash, despite the current dire real estate market!

Be wary of managements that can find a glass half-full in an empty glass.

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This article has 12 comments:

  •  
    like the article, as long as they keep at an interest coverage ratio of 1.4x, they are surviving....
    Jan 14 02:26 PM | Link | Reply
  •  
    RAD: Status: Moribund. Comment: Why not just die already and get it over?

    Pay no attention to the man behind the curtain! RA is all smoke and mirrors. They have no concept on how to run their stores, no marketing sense and no idea what motivates customers. I'm willing to bet that no one from their marketing department has been in a RA store since the Nixon administration based on what they think is appealing to customers. They spend millions and millions of dollars on Sunday circulars which do almost nothing. If they do drive customers, they just come in a cherry pick the stuff on sale, use coupons and leave. They'll probably end up making skating rinks or bowling alleys out of their stores. They are doomed.
    Jan 15 01:08 PM | Link | Reply
  •  
    As long as the same top management team stays in place, all the real people in the stores will suffer and the c.s. and merchandising will suffer!
    You can't hold a gun to a persons head and keep threatening to cut hours
    from payroll if you want to be successful.

    A good manager, a good asst. and supervisor core who are motivated to
    train willing employees, will make a successful buisness in a very short amount of time.

    A smile and a hello, a clean store, and the right merchandise mix will
    provide the returns investors are looking for.

    Thanks for the time to vent~
    Discouraged in Oregon
    Jan 22 01:10 AM | Link | Reply
  •  
    I did not need to see this from buffett to know that rite aid was going down. They have been on the down turn for yers now and there stock price if this continues may reach junk status if it has not already by the end of this year.
    Jan 22 07:59 PM | Link | Reply
  •  
    RAD : RIP

    Its inevitable!
    Jan 27 10:25 AM | Link | Reply
  •  
    are they making the right decisions? the bought the pharm stores in toledo, ohio area. they could have waited 2 months the stores would have closed and the buildings would have been empty. they bought the eckerd brooks chain in the east 2 years ago. the chain was going out of business, could have had fewer stores opened with less to convert. who is making these decisions?
    Jan 27 11:13 AM | Link | Reply
  •  
    I hear what you are saying and agree with you. I worked for Payless Drug for 22 years and then Rite Aid took over...What a joke...I quit in 1997 and had not been in a store since then until about 2 months ago and I could not beleive the mechandising and the prices!!! They still have no idea or concept of what they are doing...It is like Martin Grass and Tim Noonan never left!!!! No wonder their stock is at .28 cents from years ago at 52.00....................


    On Jan 22 01:10 AM Ex RAD Manager wrote:

    > As long as the same top management team stays in place, all the real
    > people in the stores will suffer and the c.s. and merchandising will
    > suffer!
    > You can't hold a gun to a persons head and keep threatening to cut
    > hours
    > from payroll if you want to be successful.
    >
    > A good manager, a good asst. and supervisor core who are motivated
    > to
    > train willing employees, will make a successful buisness in a very
    > short amount of time.
    >
    > A smile and a hello, a clean store, and the right merchandise mix
    > will
    > provide the returns investors are looking for.
    >
    > Thanks for the time to vent~
    > Discouraged in Oregon
    Jan 31 02:33 AM | Link | Reply
  •  
    I agree with all the above and more.How can they grow by cutting payroll?
    Without the stores there is no rite aid.Spending money on worthless programs that supposed to increase moral but cutting payroll how is that helping moral? Give us the tools we need and enough payroll to the job and
    customers will come. Cut the help back and increase the work load well.......
    all I can say is it's not if but when. I work for the company and even I can see what's coming and I am not a downer by nature
    Feb 05 09:51 AM | Link | Reply
  •  
    Stay away from RAD. All they do is stock up on useless merchandise that they barely move. You walk into a RAD and you have no idea what you want to buy with all the useless junks on the shelf.

    In order for them to surpass CVS or Walgreens, they have to remember that they are a pharmacy first. There is a reason why their pharmacy sales are over same store front end sales. Focus on the pharmacy!!! Have a pharmacist be CEO like Walgreens and CVS. There is a reason why they are the top 2. Remove the useless junks on the shelf and keep them at a minimal. LESS IS MORE.
    Feb 07 09:46 AM | Link | Reply
  •  
    The slump in the economy will bring a rise in the sale of aspirins, etc.. Women will be skippimg the beauty parlor for the DYI products at the local drug store. It seems that the mortgage crisis is the bailout for Rite Aid.
    Feb 09 10:23 PM | Link | Reply
  •  
    If stock holders would do a little research on debt of the company, return on investment, and CEO compansation all the RAD stock would be dumped.
    Feb 12 12:14 PM | Link | Reply
  •  
    Rite Aid is everywhere, maybe not as pretty as other drug chains, but they get the job done. This stock has been undervalued almost forever: by skeptics. But they are battle tested and are still growing. To think that this this stock will not be trading at over a dollar by April 10 is naive. Buy, Hold, sell at 1.50 in June
    Mar 21 08:50 PM | Link | Reply