In 2005, Rupert Murdoch gave a rousing speech to the American Society of Newspapers Editors calling on them to listen to digital natives. This Monday, his deputy, Les Hinton, gave a speech to the World Association of Newspapers in India warning them to beware geeks bearing gifts.
Murdoch in 2005:
Like many of you in this room, I’m a digital immigrant. I wasn’t weaned on the web, nor coddled on a computer. Instead, I grew up in a highly centralized world where news and information were tightly controlled by a few editors, who deemed to tell us what we could and should know. My two young daughters, on the other hand, will be digital natives. They’ll never know a world without ubiquitous broadband internet access.
The peculiar challenge then, is for us digital immigrants – many of whom are in positions to determine how news is assembled and disseminated — to apply a digital mindset to a new set of challenges.
We need to realize that the next generation of people accessing news and information, whether from newspapers or any other source, have a different set of expectations about the kind of news they will get, including when and how they will get it, where they will get it from, and who they will get it from….
The challenge, however, is to deliver that news in ways consumers want to receive it. Before we can apply our competitive advantages, we have to free our minds of our prejudices and predispositions, and start thinking like our newest consumers. In short, we have to answer this fundamental question: what do we – a bunch of digital immigrants — need to do to be relevant to the digital natives?
Murdoch deputy Hinton yesterday:
We are all allowing our journalism – billions of dollars worth of it every year – to leak onto the internet. We are surrendering our hard-earned rights to the search engines, and aggregators, and the out-and-out thieves of the digital age.
It is time to pause and recognize this – Free Costs Too Much. News is a business, and we should not be ashamed to say so. It’s also a tougher business today than ever before. We have survived other perceived threats – radio, television, cable TV. But this time it is different.
How can it be that the Internet offered so much promise and so little profit? I guess a lot of newspaper people were taken in by the game-changing gospel of the internet age. It was a new dawn, we were told. A new epoch, a new paradigm. And we just didn’t get it.
Like an over-eager middle-aged dad, desperate to look cool, we ended up dancing obediently to other people’s tunes. For a while. You can almost hear the music – an algorithm and blues soundtrack – accompanying the harbingers of the new economy with the new rules of the new age. Their rules.
These digital visionaries tell people like me that we just don’t understand them. They talk about the wonders of the interconnected world, about the democratization of journalism. The news, they say, is viral now – that we should be grateful.
Well, I think all of us need to beware of geeks bearing gifts.
Listen to digital natives or beware them? Which is it?