From 2009-2011, I worked as an insurance agent in the state of Florida. Most insurance agencies in Florida offer a variety of homeowners companies to choose from (through brokering). Universal Insurance Holdings (NYSEMKT:UVE) was always the last company I advised clients to go with. This was due to claim and customer service issues I experienced. I vividly remember speaking to a member of their management team, a gentlemen, in 2010 (sorry, I cannot remember a name). I explained the problems I was having as an agent and the ones customers were experiencing. I also mentioned that out of all the carriers I wrote with (over 10) Universal had, by far, the worst service. His response was that Universal...
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