Why Does Everyone Love Apple? 6 comments
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BOB GARFIELD: You actually write a column devoted to the whole idea that Apple isn't so much a company as a cult with a ticker symbol. How does a company achieve this status? Is it because they're masters of presentation, or just because they consistently deliver the goods?
PETE MORTENSON: It's all of the above, and it's also a third piece, which is that they're massively secretive. So essentially they tend to let journalists, pundits and their fans do all of their P.R. for them. I'm told that neither Google (GOOG) nor Yahoo (YHOO), who worked intimately on software for the iPhone, ever saw it until Jobs introduced it.
I still wasn't convinced there was going to be an iPhone, and if there hadn't been, I think you would have seen Apple's stock plummet yesterday. But because there was, the entire world went nuts with acclaim.
BOB GARFIELD: In the end, this is really — it's a business story. Even Enron had a hard time finding its way to page one. Do you find yourself marveling at how the mainstream press can get so completely hooked?
PETE MORTENSON: I do to a certain extent, but I also think that the fascination is a very simple one. Apple is one of a handful of American companies that is still looked at as the leader in its field. For numerous other fields, companies in Asia and Europe are out in front, so when Apple, started by a pair of good American boys, gets up and does something that really knocks back those kinds of competitors, Americans are out of their seat. It's an amazing story.
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What's hard to understand? Only reporters' ignorance and sheer stupidity.
The question is really backwards; the real question is why does MSFT continue to print money like the US Treasury in spite of a 25-ish year history of being unable to deliver even ONE half-way decent product (except, perhaps, for the Xbox, which loses money).
As Thomas points out, it isn't a question of "cult" - unless 20% of the entire US population is a member of this "cult" . Did you know that 20% of all Americans now own an Apple product - iPod or Mac? That's not called a cult. That's called success. You want an example of a cult? That would be DELL investors, still yearning for the days when their company was delivering 40% YoY earnings growth like AAPL.
The volume of press Apple gets is in direct proportion to the interest its products have with the general public. Or perhaps some competitors would like to suggest the press are also secret 'cultists'?