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Executives

Gary Norcross - Chief Operating Officer and Corporate Executive Vice President

Frank Martire - Chief Executive Officer, President, Director and Member of Executive Committee

Mary Waggoner - Senior Vice President of Investor Relations

Michael Hayford - Chief Financial Officer and Corporate Executive Vice President

Analysts

Brett Huff - Stephens Inc.

David Togut - Evercore Partners Inc.

David Koning - Robert W. Baird & Co. Incorporated

Kartik Mehta - Northcoast Research

Ashwin Shirvaikar - Citigroup Inc

John Williams

Wayne Johnson - Raymond James & Associates, Inc.

Ashish Sabadra - Crédit Suisse AG

Peter Heckmann - Avondale Partners, LLC

Fidelity National Information Services (FIS) Q1 2011 Earnings Call May 3, 2011 8:30 AM ET

Operator

Ladies and gentlemen, we'd like to thank you for standing by, and welcome to the FIS First Quarter Earnings Teleconference Call. [Operator Instructions] As a reminder, today's call will be recorded. I would now like to turn the conference over to your hostess and facilitator, as well as Senior Vice President of Investor Relations, Ms. Mary Waggoner. Please go ahead, ma'am.

Mary Waggoner

Thank you, Steven, and welcome to everyone joining us this morning. Today's news release and supplemental slide presentation have been posted to our website. A webcast replay of the audio portion of this call will also be available on the website shortly after the call.

With us today morning are Frank Martire, President and Chief Executive Officer; Gary Norcross, Chief Operating Officer; and Mike Hayford, Chief Financial Officer.

Today's comments will focus on results from continuing operations and will include references to non-GAAP financial measures in order to provide more meaningful comparisons between the periods presented. Reconciliations between GAAP and non-GAAP results are provided in the attachments to the news release and the supplemental slide presentation. Please refer to the Safe Harbor language on Page 2 of the presentation.

Today's discussion will contain forward-looking statements. These statements are subject to risks and uncertainties as described in the news release and other filings with the SEC. The company undertakes no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.

I will now turn the call over to Frank Martire.

Frank Martire

Thanks, Mary. Good morning, everyone, and thank you for joining us on today's call. I'll begin today's business review with a brief summary of financial results and business highlights for the first quarter of 2011. Gary will follow with the operations report, and then Mike will provide additional insight into our financial results and outlook for 2011.

Revenue increased at $1.4 billion in the quarter, which represents organic growth of 6.2%, driven by excellent results within our Financial Solutions and International segments. Growth within capital also contributed to the strong top line performance. Earnings per share came in at $0.45 for the quarter and free cash flow totaled $189 million.

We are pleased with the progress we are making in our strategy to drive higher organic revenue growth through cross-selling existing clients and expanding into higher opportunity markets such as large FIs and international markets, which we believe will drive sustainable earnings growth and greater value for our shareholders over the long run.

In April, we hosted one of several client conferences scheduled for 2011. The feedback from this meeting was very positive, and we feel good about the strength of our client relationships. The conference was well attended and we continue to see increased interest in our solutions to our client base that further supports our belief that the recovery is continuing.

We are looking forward to hosting our first international client conference in Dubai next month. Global expansion is one of our key growth initiatives and we are making good progress in improving our visibility in high-growth international markets that we are currently serving. These client conference help us to continue to be the best -- to build the best relationships in the industry and expand our cross sell success.

Although we are only a few months into the transaction, we are pleased with the increased exposure that Capco offers in the large U.S. and international banking markets. The combination is performing in line with our expectations. The European practice in particular is having a very strong start to the year.

During the first quarter, approximately 60% of Capco's revenue was generated in New York and the remaining 40% was generated in North America. The working relationship between the FIS and Capco teams is excellent, and we are very excited about discussions that are taking place with respect to business transformation, IT outsourcing and application management opportunities.

Before I turn the call over to Gary, I would like to provide additional detail regarding certain recent unauthorized activities that occurred on our Sunrise prepaid card platform as described in this morning's earnings release. I will describe what happened and we'll also discuss actions we have taken to improve the layers of security surrounding our Sunrise platform. As we disclosed, we incurred a loss of approximately $13 million as a result of unauthorized activities that took place on 22 prepaid card accounts involving one client running on our Sunrise platform. We have identified that a total of 7,170 active prepaid accounts may have been at risk and that personal information involving 3 individual cardholders may have been disclosed as a result of these activities. We immediately notified the affected clients as well as the card associations and implemented additional security controls around our platforms. We also worked with our clients to take appropriate actions, including blocking and reissuing cards on the impacted accounts and establishing identity theft protection for the impacted cardholders.

The security of our systems and the confidence of our clients are of utmost importance to this company. While we believe that our security is industry leading, the increasing sophistication and the frequency of unauthorized activities in our industry, we require that we become even more diligent in strengthening our environments to mitigate risk. We continue to work with federal law enforcement officials to identify those responsible for the unauthorized activities.

We are pleased with our first quarter results. Revenue growth is off to a solid start, which demonstrates our strong competitive positioning and reputation in the marketplace. We are particularly pleased with the strong growth in our International segment, including the Brazilian joint venture, the launch of the ELO credit card, as well as the expansion of capital's European practice. As always, our management team and employees are focused on our client relationships, continuing to grow the business and driving operational excellence across our company.

Now Gary will continue with the business report. Gary?

Gary Norcross

.

Thank you, Frank, and thanks to everyone on the call. I will begin today's review with a few comments on the business environment, followed by the operating segment highlights.

The resurgence in core upgrade decisions and strong new signings across all of our segments in 2010 has created a robust implementation pipeline that extends throughout the remainder of this year. In addition to the implementation pipeline, we have seen significant demand for professional services to support our clients' business and growth strategies. In order to support this demand, we have added resources and redirected a number of our employees to better serve our clients' needs. This strong demand increases our confidence in achieving our revenue target for the year.

Before I get into specific sales and project accomplishments for the quarter, I'd like to describe the global sales climate for FIS. In general, the sales pipeline continues to expand on a consecutive quarter basis. The time to close new sales is trending down, which points to a continuing economic recovery. While the ongoing regulatory uncertainty has caused some delay in the closing of deals for Payment Solutions, the demand for outsourcing services continues to grow, which placed our strengths and leadership position in application outsourcing and back office and professional services. These trends should generate higher reoccurring revenue for us, but obviously the revenue comes on at lower margins than licensed sales. Next I'll highlight some of our recent sales wins.

In March, we announced that the Bank of Oklahoma, with more than $24 billion in assets, has completed the first phase of implementing TouchPoint Teller across this 180-branch network. Based on this implementation, TouchPoint is running at approximately 10% of the bank branches in the United States. Given this scale, ongoing demand for TouchPoint continues to be strong in the large financial institution space.

We continue to win in the very competitive mid-tier and community markets on the strength of our solution capabilities. For example, American Chartered Bank with $2.4 billion in assets, selected FIS as its new core-processing partner and we'll also begin using our integrated payment solutions, including the NYCE debit network.

In addition, Country Club Bank and Rockland Federal Credit Union, each with approximately $1 billion in assets, also selected us for core processing, as well as many other ancillary systems. We are very pleased to announce that Credit Union 24 has selected FIS to deliver switching and network services to its participating credit unions. This further extends our leadership position in debit and credit processing within the credit union marketplace.

Our investments in integration, new technology and product development are driving benefits to our clients. This is demonstrated by our ongoing cross sell successes. In January, we announced that Ready Financial Group, which offers the READYdebit prepaid Visa card, will add mobile account access and bill payment capabilities provided by FIS to their cards.

In addition, our recent acquisition of GIFTS Software further expands our business-to-business funds transfer and commercial treasury offerings. We have seen a number of new signings for this solution throughout the quarter and based on the response we received during our recent client conference, demand for this product continues to grow.

As Frank mentioned, expanding our international business is one of our key growth initiatives. Last quarter, we discussed our growing presence in the Asia Pacific region with the addition of new clients in China and Singapore. In Australia, we have expanded our product capabilities to include core-processing services. ANZ, which is one of Australia's largest banking groups, is in the process of consolidating its New Zealand subsidiaries on to our core platform. FIS has provided card processing in the region since 2001, and we are now the leading third-party card processor in Australia. Based on this position and the logical tie between payments in our core systems, we see good opportunity within this important region.

Turning to Latin America, we are very pleased to announce that the newly launched ELO branded credit cards issued by Banco Bradesco are being processed through our card operation in Brazil. The bank launched a pilot program on April 4 and since that launch, the average issuance rate has been approximately 1,000 credit cards per day. We will also process ELO branded prepaid cards, which are scheduled to launch in June. Based on this, as well as our other continued sales engagements, we remain very excited about the growth opportunities in this market.

Consistent with trends in North America, we are seeing a clear shift away from in-house software installations towards hosted or outsourced application processing. We are also seeing a growing trend by our clients to outsource process reengineering, software development and back office functions. Our services capabilities are a differentiating aid and strength for FIS, and with more than 18,000 FIS badge services professionals around the world, we are very well positioned to benefit from these strengths.

Before turning the call over to Mike, I'd like to leave you with the following thoughts. There is no question that the prolonged uncertainty surrounding the regulatory environment has resulted in delayed product launches and investment decisions by financial institutions, and the majority of these delays have been within our payments franchise. We continue to monitor our regulatory actions to assess the potential impact on our business, and we believe that some of these regulatory changes, when enacted, will benefit FIS. Although new regulation is a challenge for our clients, it tends to drive higher demand for our core processing, risk management and payment solutions in the long run.

We anticipate that consolidation within the financial services industry will continue and potentially accelerate in 2011. In those instances where we are providing multiple services to both merchant entities, as is the case with the BMO Harris acquisition of M&I, our future revenues trends will likely decline as the entities migrate to common platforms.

Overall, however, our client base is well diversified and is not concentrated in any one market segment. Based on this, we feel our exposure is less than others within the industry. We remain optimistic regarding the improving outlook for the industry and are encouraged by our strong sales pipeline. As I mentioned earlier, a lot of the demand is fueled by lower margin components like professional services.

Last but not least, we feel very good about our client relationships, our products and services, and the reputation of the entire team, all of which position us very well versus the competition.

Now I'll turn it over to Mike for the financial report. Mike?

Michael Hayford

Thanks, Gary. I'll begin on Slide 4 of the supplemental materials. Adjusted revenue growth was 11.2% for the quarter. Organic revenue growth, which is normalized for acquisitions and currency, was 6.2%, driven by strong results in Financial Solutions and our International business. First quarter EBITDA totaled $368 million, compared to $365 million in the first quarter of 2010. EBITDA margin was 26.6% compared to 29.4% in the prior year.

If you turn to Slide 5, we have provided a bridge that illustrates the impact of acquisitions and the one-time items on our margin in the first quarter. Starting on the left-hand side with reported margin of 26.6% in the first quarter of 2010, we adjust for the margin impact of the Capco acquisition, which we had shared with you at Investor Day last December.

Next is the $13 million Sunrise incident that Frank described, and then $7 million in integration and severance costs that are included in the first quarter results. And as you recall, those integration and severance costs were not included in the margins for 2010. If you look at those, this brings you to a normalized margin that is comparable to the prior year quarter, even slightly larger.

Next I'll provide additional detail on the operating segments, starting on Slide 6, with FSG. Financial Solutions revenue increased 13.6% to $504 million, and was 7.1% organically. The increase was driven by a continued strong demand for professional services, higher outsourcing revenue, including new client implementations and the growth within Capco's current American operations, which are included in the FSG segment. Financial Solutions EBITDA increased 4.6% to $195 million. The EBITDA margin was 38.7% compared to 42% in the prior year quarter, reflecting the higher mix in professional services revenue.

On Slide 7, Payment Solutions revenue totaled $615 million compared to $619 million in the first quarter of 2010. Payment Solutions revenue increased 4.5% when you exclude the check businesses and the impact of the merchant platform consolidation, which was recorded at gross in 2010 in the first quarter and it's now being booked at net after we have integrated our 2 merchant platforms. We remain somewhat cautious on the Payment business due to the ongoing competitive pressure and the impact that regulatory uncertainty's having on our clients' investment decisions. We are hopeful that some of the pressure will subside as we gain more clarity on the Durbin Amendment and the transaction volumes increase.

Payment Solutions EBITDA totaled $219 million compared to $230 million in the first quarter of 2010. This includes, in the first quarter of 2011, approximately $4 million in integration and severance costs. The first quarter EBITDA margin was 35.7% compared to 37.1% in the prior year. The decline reflects the inclusion of the $4 million of integration and severance costs in the current period. Also, a less favorable revenue mix and lower licensed revenue and growth in the lower margin products, including card production and print mail.

International revenue increased 48.6% to $268 million compared to $180 million the first quarter of 2010. Revenue grew 27.5% on an organic basis. Higher processing volumes in Brazil, increased license revenue and financial services including strong growth within Capco's international operations, contributed to the strong performance. International EBITDA increased 44.7% (sic) [44.2%] to $49 million compared to $34 million in the first quarter of 2010. The margin was 18.2% compared to 18.8% in the prior year, reflecting the addition of Capco.

Corporate expense was $95 million in the first quarter of 2011 compared to $85 million in the prior year quarter. The current quarter includes the $13 million Sunrise loss that Frank described earlier. Corporate expense, which includes sales and marketing, can vary between quarters. Our projected run rate is between $90 million and $95 million per quarter for the remainder of 2011. This increase is primarily due to increased stock-based compensation, increased employee benefit costs and investments in sales and marketing.

On Slide 9 is the reconciliation of net earnings. First quarter net earnings from continuing operations totaled $138 million compared to $157 million in the first quarter of 2010. The decline in net earnings compared to the first quarter of 2010 is due primarily to the higher interest expense associated with the leverage recapitalization which we completed in August 2010. The resulting share count declined to $309 million in the first quarter of 2011 compared to $380 million in the first quarter of 2010, an increase on a sequential basis primarily due to the increase in our stock price.

Earnings per share from continuing operations increased 9.8% to $0.45 per share compared to $0.41 per share in the first quarter of 2010. The only adjustments to our reported GAAP numbers in the current quarter is the after-tax impact of purchase price amortization of $42 million or $0.14 per share.

The Sunrise loss and the integration in severance costs are included in the 2011 results and reduced earnings per share by a total of $0.04 after tax in the first quarter of 2011. The Sunrise loss was not contemplated in our first quarter guidance or full year guidance.

As shown on Slide 10, we generated free cash flow of $189 million compared to $241 million in the first quarter of 2010. The decline was due primarily to the timing of interest payments and the annual incentive payment. Capital expenditures totaled $72 million compared to $58 million in the prior year quarter. Debt outstanding declined to $5 billion as of March 31, 2011, and the weighted average interest rate was approximately 5.2% at quarter end. Additional detail on our debt is provided in the appendix.

Now I'll provide a few comments before we open the lines for Q&A. While we are affirming our full year outlook as stated in this morning's news release, we are bullish on revenue growth, given the strong first quarter results in our financials and International segment. However, depending on the overall mix, the new revenue could convert at a lower rate than we originally expected. And although we did not anticipate the $0.03 loss from the Sunrise platform, we continue to expect full year earnings to be within the range of $2.24 to $2.34 per share as we've previously stated.

Growth in our Payments business will continue to be challenging due to declining check volumes, the competitive environment and the uncertainty regarding the impact of regulatory change. While comparisons should ease in the second half of the year and we are hoping to get more clarity around Durbin, we remain somewhat cautious in the near term.

Overall, we are pleased by the improving organic growth trends and we believe that we are well positioned to compete in our business as the overall market continues to recover.

That concludes our prepared comments. Operator, you may open the lines for questions.

Question-and-Answer Session

Operator

[Operator Instructions] Our first question will come from the line of Dave Koning of Baird.

David Koning - Robert W. Baird & Co. Incorporated

And I guess first of all of, just with the Sunrise incident, it sounds like you mentioned that, that was not included in original guidance, so nice job considering that. But is there any ongoing restriction regarding that? Or is the $13 million that you took in charges or expenses this quarter kind of fully factoring any ongoing legal costs or anything like that?

Michael Hayford

Yes. Dave, this is Mike. We do believe that $13 million is the amount of the incident, so we don't expect any additional costs related to that.

David Koning - Robert W. Baird & Co. Incorporated

Okay. And then on the gross side, I think it's right to say that organic growth would've been 7% to 8%, excluding the accounting adjustment. Is that fair to say?

Michael Hayford

If you look at gross versus net, that would be correct.

David Koning - Robert W. Baird & Co. Incorporated

Okay. And I guess there'd be no reason that if you did make that change, growth would've been a little better. And I guess is that sort of the ongoing more underlying growth that seems to be generated maybe over the next several quarters? Was there something in this quarter that seemed unsustainably high or is this quarter a pretty good representation?

Michael Hayford

Again, this is Mike. I think as you know, our long-term goal is 6% to 9% and we've stated that coming out of '08 and '09 as we've kind of seen the market recover that we certainly believe in the long term we can get there. For 2011, we said 4% to 6%. So I think you'd say that we're very pleased with the revenue growth. Gary and Frank both spoke to the strength of the market. You can see a little bit we're getting more professional services, which is how we would expect growth to come out of a slowdown. People initiate new projects and hire our resources to help them drive those projects. So a, we're very pleased with the growth and I think b, it does confirm that our long-term guidance is something we're very comfortable we can get to.

David Koning - Robert W. Baird & Co. Incorporated

Great. And then just one final one is just interest expense seemed a little lower than what we had thought. Was there anything non-recurring in that line or is that a pretty good kind of ongoing rate?

Michael Hayford

No, I think we've stated full year 270 to 280, I think that's kind of what we expected it to be. There's nothing unusual in that number.

Operator

Our next question will come from the line of Brett Huff of Stephens.

Brett Huff - Stephens Inc.

A couple of things. On ELO, have you guys shared just kind of the size or just any kind of color commentary that you can give us on when that's going to come on in earnest and what kind of difference that can make to the international growth rate in your margin?

Gary Norcross

Yes, Brett, this is Gary. We haven't really provided guidance on that. I think you've read a lot of information around what's going on in ELO in Brazil. It's clearly targeted at the Tier 3, Tier 4 consumers in that country. Banco do Brasil is also bringing out ELO. Right now, we have confirmed that we'll be processing for Bradesco. They wanted to do a pilot launch first and then as I shared in my comments, in June they'll be bringing on the prepaid offering. But during the summer, they'll be ramping this up very quickly. We think it'll add to our growth. We're continuing to be very bullish on Brazil. Our growth in cards per month, each month is exceeding our expectations. So we think that ELO will continue to add to that.

Brett Huff - Stephens Inc.

And then on the Sunrise issue, I know you talked about the expense hit. Was there any impact that, that had on revenue?

Michael Hayford

No, that would have no impact on revenue.

Brett Huff - Stephens Inc.

Okay. And then last question for me is on the payment segment, right now we all know that the check business is really creating a drag. Any additional thoughts on what we can do there? I believe the last thing you guys were talking about in the way you're operating it now, is primarily just to really try and keep the costs down, drive some cash flow and go from there. Is our strategy on that any different right now?

Frank Martire

I think, Brett, when you look at it, there's several things going on here, right? So we've got a conversion from paper to electronic and we're cycling through that. We also have declining check volumes, so we really have 2 significant headwinds. We really rationalized through a lot of the conversion from paper to electronic, which is positive for us. During that time, we've consolidated a lot of our centers, we're leveraging a lot of our services capabilities to get scale across it and we're still competing in the market. We continue to sign a number of clients because as scale declines, keep in mind institutions are no longer to be able to cost effectively deliver this. So really our strategy hasn't changed. We're continuing to ramp down costs and continuing to focus on sales to make up for volume reductions.

Michael Hayford

Brett, I'll just add to that. I mean, I would expect a change in that business, to both item processing and the check guarantee, check verification business. As Gary said, we're going to continue to operate and we continue to focus on efficiency. I would say that the team's done a very good job of maintaining our margins and our profits in those businesses, so some of the margin drag is from some of the other businesses. But they've done a pretty good job in the declining market. So it's impacting revenue more than it's impacting our earnings.

Brett Huff - Stephens Inc.

Great, that’s what I needed. I appreciate your time this morning.

Operator

Our next question will come from the line of John T. Williams of Goldman Sachs.

John Williams

Really quickly, your biggest competitor has said a good amount about bill payment on their earnings call. I was just curious, you guys don't really talk about that, but it's a pretty big business for you. What are you seeing now? Are you seeing more intense competition in bill payments and are you expecting an inflection point as you sort of head back towards a higher growth rate? Or they're not really a turn quite yet?

Gary Norcross

Well, I mean, in general, we continue to see competition across the enterprise. So it's a very competitive market. During this recovery, everybody is executing the best they can with their sales forces. Bill payment specifically, we've won a number of significant transactions so far this year, and so we're very pleased with -- very pleased with our signings. We continue to see our volumes come up and our adoption come up, so we feel very good about our bill payment business overall. As you said, it is a very competitive market and so we have to compete in the market and win those new transactions or win that new business.

Frank Martire

But yes, we have other products that are just as competitive, as Gary just stated. We've been pleased with our performance in signing new clients recently and in the recent past.

John Williams

Well, Frank, I guess that's actually a good segue to my next question, which was back in the old Metavante days, you used to talk a lot about the emerging formats like the healthcare payments. Obviously the NYCE Network kind of fits in there nicely as well. But what other emerging catalysts do you see in the Payments business that could start to show up and be relevant in the next, I don't know, call it 6 to 12 months?

Frank Martire

Well, we can't call it relevant, but we obviously, with the healthcare payments and the initiatives that we took there that we talked about in the past but mobile, do you hear something [ph] about mobile, right? Large transaction volumes with mobile. How much revenue it's going to generate time will tell, right? In the adoption that will take place. But clearly, there's a big initiative on mobile payments and you see that by a lot of the large, the top tier banks, right? And then the money and the investment they're putting into it.

Gary Norcross

Yes, and they just build on that, John. I mean, we also continue to see strong growth and demand for our prepaid. There's a lot of things that we're seeing in the market that the regulatory changes could actually drive more prepaid volume, so we're excited about that. We're seeing it in our sales activities around that product line. We're also seeing, as I mentioned, GIFTS, we're starting to see far more demand for ACH and other types of payment processing across the enterprise. So there's a lot of areas. Like Frank mentioned, he mentioned mobile, we're seeing a tremendous amount of demand in that. We're waiting for a tremendous amount of volume to flow through that, but we've got to get our clients first. So that's all that's very positive for us.

Frank Martire

And the good news is we're well positioned with those different product initiatives.

John Williams

.

And one last question, I guess, just quickly on your customer conversations that you have on the payment side. What are the 2 or 3 things that your customers are focused on? Obviously, it's a different discussion with the small and midsize versus say the regional banks. But are you leading with the NYCE Network product and then selling everything else in? Or is it other things that you're finding the clients are generally more interested in, like bill payments and other things?

Gary Norcross

Well, it's a great question. I'll tell you depending on the customer, we try to leave with the breath of our solution with our services capabilities wrapped around that and so we're seeing a lot of demand for those kind of things. But clearly, NYCE is at the forefront of our discussions, especially with the Durbin Amendment. People are looking for alternative networks, and so we're having a tremendous amount of conversations around NYCE. We've also had a tremendous number of signings on the NYCE offering as well. So frankly, it didn't really break across institution size. In general, people are looking at more cost effective and creative ways to deliver their payment processing.

Operator

Our next question will come from the line of David Togut of Evercore Partners.

David Togut - Evercore Partners Inc.

Gary, you highlighted an expanding pipeline in Financial Solutions and also reduction in implementation times. Could you differentiate among the different segments within Financial Solutions, starting with credit unions and community banks up to megas to give us a sense of what's happening from a demand and a pricing standpoint?

Gary Norcross

Yes. Let me clarify one comment. We're seeing an expanding pipeline on sequential quarters and we're actually seeing the time to close that pipeline descend. Our implementation pipeline is as full as I've seen it in recent years, which is a great situation. It just shows the success of our sales channel and our solutions. To get to your specific question, I think you went in this order, if we start with community banks and credit unions, we're still seeing strong demand for our core processing and payment solutions. There is clear evidence that those type of size of institutions are looking for a single source provider to help drive their cost to the lowest possible amount they can by leveraging their overall relationship. We're having very strong success in that market and we continue to see not only good sales closings, but good financial growth in those markets as well. When we go up into the mid-tier banking marketplace, I think we shared last year the strong demand in the mid-tier for our core banking systems, we continue to see demand there around core. But what we're also seeing there is more and more people are looking for a broader solution as well. So we're starting to see those guys embrace payments, bill payment, et cetera, as well. When we get up into the very large financial institutions, we end up doing more point-related sales activities. So depending on what projects are being driven in those large institutions, the nice thing about FIS is we have the capabilities to square off against those projects. Capco has been very helpful here in the early part of our relationship where they're bringing in these transformational discussions and then we're able to provide subject matter expertise around the particular need. So that's really how the market's breaking down for us is the U.S. When we get over into our international markets, we can't discount that. We're seeing tremendous opportunities in Asia around both payments and core processing. Still more demand around core processing and services in Europe than we see payments related. And then we talked about South America and our payments capabilities and the growth in those payments.

David Togut - Evercore Partners Inc.

And can you comment, Gary, on pricing trends broadly in the Financial Solutions business?

Gary Norcross

Well, pricing -- we always have to compete on price. So at the end of the day, we have to provide an excellent product, an excellent service and we have to be price competitive. Depending on what type of solution that we're competing with or for, if it's a single-point solution like an individual payment product as an example, you tend to see more pricing compression because you're typically competing more against with a monoline player, where this is their only product or service they have to open the market. When we're really dealing with breath of solution, we're not seeing as much compression but still price, as I said, you always have to be competitive to win.

Operator

Our next question will come from the line of Mr. Peter Heckmann of Avondale Partners.

Peter Heckmann - Avondale Partners, LLC

.

Yes, I wanted to follow-up on a couple of questions. Can you talk a little bit more in revisiting this Sunrise issue on the prepaid platforms? What are the different prepaid platforms that you have in the U.S. and who might be some of the representative clients for them? Is the Sunrise platform the platform that American Express is using?

Michael Hayford

Yes. We have 2 primary prepaid platforms. We label Sunrise [ph] obviously the location, but we sometimes call them prepaid north and prepaid south. They're both very large. They serve the markets somewhat different, one is more of a high-efficiency focused kind of shared platform. The other one is a little bit more customized. We do provide a service to American Express. They were not impacted directly by the incident and we continue to have -- we went very aggressively with our communication out to the clients who were on the affected Sunrise platform and the interaction that Gary had and Frank D'Angelo, who heads up Payments, talking to clients. They were very appreciative that we communicated. And again, the impact is limited to one client, a very small number of accounts. Financial impact was limited to FIS. So I think we were very proactive in addressing this issue.

Peter Heckmann - Avondale Partners, LLC

.

Okay. So the Sunrise is more of the turnkey platform?

Michael Hayford

Sunrise is actually more of the customizable platform, so some of the different clients have their own custom platform and are isolated.

Gary Norcross

Yes. We actually run multiple instances down in Sunrise.

Peter Heckmann - Avondale Partners, LLC

Okay, okay. And so to the extent that banks are looking at adopting a general-purpose reloadable prepaid card, they would probably look at the most -- well, I guess they could look at either one, right?

Gary Norcross

Correct. We evaluate through the sales cycle, Peter, what's the appropriate solution. So as Mike mentioned, if you're looking for a highly customized solution, then we'll typically go in with one solution set. If you're looking for more low-volume card issues, issuance in a more packaged capability, then we'll go with a different one.

Peter Heckmann - Avondale Partners, LLC

.

Okay, okay. And then just one last question here. I'm starting to see a little bit more instances and maybe it's perhaps just the media coverage, but some of these largest software integrators, large offshore providers starting to win some domestic core upgrades, and we've seen some of those from Oracle and Accenture, Infosys and Tata. Can you talk about how you view those competitors, as well as how the balance of most of your customers view those competitors?

Gary Norcross

Well, I mean clearly, Peter. I mean, clearly, we view them as competitors and we do see them from time to time in the market. We had to be real clear on some of the winnings. I can think of only 2 of the top of my head that are dealing around core. One is not -- my understanding it's not going very well. One is related to a more broader global instances where an international financial institution acquired a domestic financial institution and they're rolling their international solutions that they've built through one of those providers and into the States. So do we see them as competition? Yes. I would tell you we see them probably more, it's safe to say, in our international markets today than we do in our domestic markets. But we're very, very careful. We realize they're formidable competitors and we have to make sure that -- that's why it's so important that we build out our services practice and we continue to build out our services practice. We now have more than 18,000 FIS badge resources to help us compete with those kind of providers in and around our intellectual property. So are they competitors? Yes. But we continue to be cautiously optimistic for the states. International markets, we continue to run into them much more. And obviously, as you move up into the larger financial institutions, they're going to be more of a competitive presence than in other areas.

Operator

Our next question will come from the line of Wayne Johnson of Raymond James.

Wayne Johnson - Raymond James & Associates, Inc.

Just a quick follow-up here on the Durbin Amendment. So how is FIS proceeding? Are you assuming that the amendment is going to be implemented as it's written by the Fed to date by July 21? Like how do you approach that, given the delay and the finality of the specifics that Bernanke was supposed to come out with last month? So how do you approach that limbo status, if you will?

Frank Martire

Well, obviously, Wayne, we're waiting for some clarity on the amendment first. But at this point in time, we can only assume that the way it was drafted is the way it's going to be implemented. But we continue to work with our clients on this. We continue to -- as you're probably very aware, there was a tremendous amount of feedback on the amendment given to the Fed and they've had to postpone their final decision as they review all of that. But we're assuming that the general construct of how the amendment is drafted today it will be implemented. And we are working with our clients around that front. I mean, clearly, one of the benefits we would see to Durbin is there are a lot of financial institutions greater than $10 billion that have a single network presence. Obviously, we see benefit that with our NYCE network. But we're continuing to monitor and watch for clarity like others in that industry.

Wayne Johnson - Raymond James & Associates, Inc.

Okay, terrific. I appreciate that color. And just one quick follow-up on a different topic. The check volumes which continue to retreat and that's not a surprise, but what should we be thinking about in terms of rate of decline? Should we be thinking like a volume decline of 8%, 9%? How should we be thinking about that going forward?

Gary Norcross

Yes, I think that's pretty fair. I mean, given our scale in that business, we pretty much decline at about the same rate, maybe a little slower than what the national average is. Because keep in mind we are bringing on new sales, so that offsets some of that decline. But depending on the region of the country, we tend to look and model about that rate of decline.

Operator

Our next question will come from the line of Ashwin Shirvaikar of Citigroup.

Ashwin Shirvaikar - Citigroup Inc

Good quarter, guys, especially adjusted for one timers. Since this is a relatively recent change from a reporting perspective, I just wanted to first confirm, are there any other one-time factors that are included in your EPS guidance?

Michael Hayford

Yes, again, Ashwin, starting this year, we're going to project earnings only include the amortization of intangibles related to acquisitions, so everything else is embedded in there. And we'll call those out, but they are in the numbers, first quarter and they'll be in the numbers throughout the year.

Ashwin Shirvaikar - Citigroup Inc

Okay. And with regards to sort of a revenue mix factor that we're seeing more and more, obviously international growth, professional services growth. Within professional services, what kind of projects are being executed? What are your clients asking you to do and does it lead down at all to product sales?

Gary Norcross

Yes. I mean, that's a great question, Ashwin. We're really seeing across-the-board type of professional services engagements. So we're obviously seeing a lot of demand for enhancement and customization services around not only our products, but third-party offerings where we can bring development and application management expertise. We're seeing strong demand in our project management resources. On the Capco side, our consulting engagements, Frank mentioned the growth in Europe, we're seeing a lot of demand around transformational services, especially on the capital markets side and then that's also coming over into retail banking. In all instances, professional services is either augmenting a product we already serve or in many instances, it does allow us to bring in other solutions into that engagement. So we see it as a very good relationship and a very important piece of our business going forward.

Ashwin Shirvaikar - Citigroup Inc

Okay. And the second part of that same question, in international, down the road, does it have an impact on your tax rate as an international growth factor?

Michael Hayford

Yes, it will. I mean, you can see that our rate is down a little bit this quarter. We guided 35% to 36%, we're at the low end of that range. That's where we ended up last year and the tax team has done a nice job of some tax planning. But as we get a higher percentage and we brought on a fair amount of revenue internationally at the Capco transaction, as well as you see the growth in Brazil, that does help the rate go down.

Ashwin Shirvaikar - Citigroup Inc

Okay. But you're still comfortable with the same rate though, low end?

Michael Hayford

Around 35% to 36% spread.

Operator

Our next question will come from the line of Kartik Mehta of Northcoast Research.

Kartik Mehta - Northcoast Research

.

Gary, I think in your prepared remarks, you talked about expecting increased consolidation in the industry in 2011. And I'm just wondering as you model or provide guidance, how much of revenue attrition you've built in for a consolidation?

Gary Norcross

Yes, it's a good question. We continue to feel that there's going to be somewhere between 3% to 5% of the industry attrit through any given year. What we're seeing is, while we're still seeing some failed institutions, we're seeing a higher appetite for acquisitions as well. Frankly, given the diversification of our revenue, we've kind of been the net benefactor of a lot of these acquisitions activities because we have volume as it typically is larger financial institutions that are doing the acquiring. And we tend to have broad relationships in those areas, and so the volume's actually coming on. But we've -- all of the -- any acquisition impact, any failure impact's fully within our guidance.

Michael Hayford

I think what we have historically said is about 150 to 250 basis points is the total impact on consolidation of the industry. 2010 as we talked about we had a minimal impact, so we were in the low end of that based on just what Gary said, that as institutions have failed, they've been taken over mid-tier institutions and our market share in mid-tier is very strong. We've picked up accounts. We expect that to be similar in '11, that the type of consolidation we've seen at the end of '10 and into early '11 we don't see a big impact. I think we're a little more cautious about going forward because we're seeing some larger institutions to traditional M&A starting here at the end of '10 and into early '11, so I think we'll have to watch that going into '12. For 2011, a minimal impact on consolidation.

Kartik Mehta - Northcoast Research

And then on the FSG side, you put up a really strong organic growth number. And I'm wondering is this just pent-up demand that's catching up or it was just a sales cycle and a lot of sales volume this quarter? And just trying to figure out why this quarter was so strong, because you said that for the remainder of the year, I don't know if you anticipated it to be this strong going throughout the full year.

Michael Hayford

Well, you have -- I think 3 things. One is, as Gary talked about in the past, we've had very solid sales success all the way back to fourth quarter of '09. So that sales success translates into revenue on a lag basis, anywhere from 6 to 9 months, maybe even 12 months in FSG, when you convert them to larger core transactions. So that phenomenon is coming on board and as Gary said, our backlog of conversions is still pretty solid going up through the year, so we expect that to continue. And then we've seen projects picking up, so we've seen in these [ph] projects conversion activity, we've seen work with the FDIC. We've seen work with just institutions who are now starting to spend money on projects as much as even software, so more customization. And then the third thing is with the addition of Capco. Capco is split between international and North America, and so Capco year-over-year has had tremendous growth and that is also included in FSG growth.

Kartik Mehta - Northcoast Research

And then just one last question, you talked a little bit about Sunrise. I'm wondering, has there been a loss of business or have any customers come back because of what has happened that they need to rebid the business they're doing with you or planning to do with you?

Gary Norcross

No, not this time. I think all of our clients were very pleased with how responsive we were. Everybody is always concerned. They felt like we'd been very proactive on this front and have been very transparent and worked through those issues in a very positive way.

Michael Hayford

Again, the key here is our customers have not sustained an impact or loss. We're very, very narrowly focused on the cards that were compromised. Again, we were just very proactive in notifying everybody that we had an incident and there might have been some exposure. But to Gary's point, the clients have been very appreciative of the fact that we've reached out to them in a proactive manner.

Gary Norcross

We have had heavy communications with our clients since day one and they've been very confident in the approach we've taken and the process we've gone through and the communications we've had with them.

Operator

Our next question will come from the line of Bryan Keane of Credit Suisse.

Ashish Sabadra - Crédit Suisse AG

This is Ashish Sabadra on behalf of Brian Keane. I had a couple of quick questions and these are mostly follow-ups to the answers that you might have given. Specifically around the good growth in the FSG segment, I just want to understand what are the drivers for the Professional Services, like why are the banks spending money on professional services? Is it M&A or regulatory, or any color on that? And a follow-up question to that would be, are these share gains or it's just an increase in demand?

Gary Norcross

Yes, well, the professional services activities are around a number of things. So especially in our large and mid-tier financial institution in North America, we're seeing a lot of demand around not only installing our products, but integrating those into other solutions that's within the financial institution. We're seeing strong demand around M&A. Mike counted we had a number of large clients do some fairly significant M&A towards the end of last year and we think that trend will continue. We're also seeing project work in and around enhancements and management around non-FIS solutions. So really, it's around all those components. But most of our professional services growth is occurring in that mid to large financial institution space.

Michael Hayford

I would say versus share growth versus just increased relationship, Frank spoke to the strategy of having strong relationships and then being able to cross sell products. Services is a big piece of that, so we're very focused on having very deep relationships and are continuing to provide more product solutions and services to the existing clients. So that's been a very big piece of it. As they've started to be more confident about their business and about the recovery, they've started to invest in more projects. So I think we saw a slowdown starting the fourth quarter of '08 that lasted literally for 12 months. And I think we're continuing to see people become more confident and maybe spend on some products that they've held off on the last couple of years.

Frank Martire

Yes. We've clearly seen how the banks are feeling much more comfortable and confident in the future, in the short term and in the long term. The ones who have done well and survived and recovered well and are confident of the long-term plans and their long-term projections for their institutions.

Ashish Sabadra - Crédit Suisse AG

Thanks for the color. Just a follow up to the question, so have you seen an increase in IT budgets? Or is it just more spending on third-party services or a combination of both?

Gary Norcross

Well, I think to Mike's points, I mean, we're seeing an increase in project funding in our large institution in mid-tier marketplace and so that IT dollars, we're being the benefactor of those product activities in those banks.

Michael Hayford

Yes, I think you have to be a little careful. Overall, I see budgeting, I think you can, to some degree, split the market. I think there's some entities who came through the environment the last couple of years very strong and they see opportunities to grow market share and they are increasing their spend, increasing their budgets. You see other entities with the challenges they've had on the balance sheet, coupled with some of the payment regulation, probably more challenged to cut costs and actually both of those help us. The entities that need to do some transformation or maybe restructure their internal costs tend to look a little bit more to outsourcing, tend to look at someone who's got scale and leverage, so we've seen actually benefits on both sides of that side.

Ashish Sabadra - Crédit Suisse AG

A quick question on the FX considering international has been one of the fastest-growing segment and the U.S. dollar has been weakening. Can you just provide some color on the impact of FX deal wins on the model?

Michael Hayford

Yes. For first quarter, it's approximately $10 million was the FX in the quarter. We pulled it out when we do organic growth calculation. I think for the year, again we're probably going to have a little higher FX impact. You can assume that $10 million going forward [indiscernible] international growth continuing to grow is probably going to have -- in the couple of markets that we're seeing the growth in are having a positive effect on currency based on the dollar weakening. So both Latin America and Europe, that's occurring side. I think the $10 million is probably a good go forward, it might bump up a little bit from that each quarter.

Operator

Due to time constraints, I'd like to turn the conference back over to Ms. Waggoner and the panelists.

Mary Waggoner

Thank you for your time this morning. We look forward to speaking with you again soon.

Operator

Ladies and gentlemen, that does conclude our conference call for today. On behalf of today's panel, I'd like to take you for your participation and thank you for using AT&T. Have a wonderful day. You may now disconnect.

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