Seeking Alpha Stock Market Email Alerts FAQ

by: SA Editors

How do I sign up to get stock email alerts?
Click on this link and follow the instructions.

Are Seeking Alpha's email alerts free?
Yes, with no teasers or strings attached.

Do you sell email addresses or share them with partners?
No, never.

Once I've signed up for Seeking Alpha email alerts, can I easily unsubscribe?
Yes, there's a link at the bottom of every email that allows you to quickly unsubscribe.

Can I receive just the email alerts that interest me?
Yes. From the email preferences page you will find a list of email alerts by theme. You can also sign up for email alerts by specific stock or author, and you'll only get articles on the stocks or authors you requested. Go to the email preferences page, and check the box next to 'Stock Alerts and Author Alerts'. To edit the authors and stock tickers you follow, click on 'Edit your Portfolio' or 'Edit the list of people you are following'. For those looking to sign up for article alerts by theme or sector, unfortunately, some time ago we discontinued the theme and sector emails, but you will find many other relevant email options on the email preferences page.

I signed up for email alerts, but I'm not getting them. Why?
To ensure that nobody receives emails who has not requested them, we send you a confirmation email when you sign up to which you must respond ("double opt-in"). If you can't find that email in your inbox, check your spam filter or trash. To ensure that Seeking Alpha email alerts are not caught in your spam filter in the future, add to your address book.

How can I increase the reliability of receiving Seeking Alpha email alerts?
Add to your address book. This tells your email program you "know" us and want our content to come through unfettered.

I followed the instructions above, but I still am not getting my email alerts. What should I do?
Check with your ISP (or work) Help Desk and request that they add us to their email "whitelist". That is a list of trusted senders who are not be blocked at a higher level than you control. When making this request make sure to let them know that you specifically requested email service from us and that we have pledged to never spam or buy/sell email addresses. Also, feel free to pass them our email address (Help[at] - replace [at] with @). We are always happy to answer any questions and assist with the process. If your service is still not restored - drop us a note with as many details as possible and we'll be happy to dig deeper.

I normally receive daily email alerts just fine. Why didn’t it arrive yesterday/today/recently?
Occasionally there are glitches in our system, or email delivery is affected by factors beyond our control. Please contact us if you do not receive email alerts for a few consecutive days and we will investigate.

How do I unsubscribe?
If you have any problems, just send an email (from the email account from which you subscribed) with the word "Unsubscribe" as the subject, to Help[at] (replace [at] with @).

Can I suspend emails while I'm on vacation?
We don't yet offer the ability to temporarily postpone delivery of email (we're working on it!). In the meantime, you can remove your email alerts entirely and set them up again when you return, using the email management page.

I've forgotten my username and/or password. What can I do?
How do I reset my password?
You can reset or create a new password by clicking on the ‘Forgot Your Password’ link on the login screen. You'll be asked to enter your email address (which is also your Seeking Alpha username), and we'll then send you an email containing instructions about completing the process.

How can I change my email address?
Just go to the account preferences page and click the change button by the email field. Then enter your new email address. You will then have to confirm your email address by clicking a link in an email we'll send you. This prevents people from maliciously signing others up for emails they do not want.

One of the headline links in my email alert is "dead". What happened?
The article was removed from Seeking Alpha after publication, probably because we discovered a problem with it. This occurs very rarely.

Why am I receiving mail from Seeking Alpha?
Our email alerts only go to those who have specifically requested them (in fact, we require "double opt in", ie. an initial request followed by confirmation of an email sent to you). If you have forgotten making that request, surf around the site a bit... a look at our email management page will probably jar your memory!

What happens to comments I send by replying to my email alerts?
Comments and questions sent by email are never posted on our site. To post comments to articles on the site, go to the article in question on the website and add your comment at the bottom of the page.

Can I leave a comment anonymously?
Yes. Just choose a Pseudonym (false name or pen name) when you enter your comment. You can also change your Name/Pseudonym in your account preferences page.

Why can't I read your articles on my handheld device?/The only text I see in my email is "ONLY HTML ENABLED CLIENT".
Many Seeking Alpha subscribers read our articles daily on their BlackBerry, Treo or other handheld device. The vast majority of these users have no trouble doing so; however some units require configuration changes or may not be able to receive our emails formatted as HTML. The best way to solve this problem is to check your instruction manual or contact your service provider for more details. Our emails are sent in HTML and plain text formats simultaneously as a multipart MIME email, suitable for most email clients.

Why do my email alerts sometimes arrive late – after the market opens?
The popularity of our email alerts service and load on our email servers means that on occasion, some subscribers receive emails in the afternoon or in extreme cases, the following day. Sometimes email delivery is affected by factors beyond our control. We are currently improving the infrastructure so that the email alerts will arrive in the morning, before the market opens.

How long will the articles be available online?
The links in your email alerts should work indefinitely. We only remove articles inform the site under exceptional circumstances.

I used to receive articles like ‘Wall Street Breakfast’ by email upon publication. Is it possible to re-subscribe? We are currently phasing out full-text emails, including the Wall Street Breakfast. In the near future we will be enhancing our infrastructure and then be able to send out Wall Street Breakfast and some other new email alerts. In the meantime, the best way to stay really updated is to get a live feed of articles as they are published.

Are your quotes real time or delayed?
20 minutes delayed. The exchanges charge a high fee for real time quotes.

Can't find an answer to your question here?
Have a look at the responses to the comments below. Someone else might have had the same exact query. If that does not help, please leave your own question as a comment below or contact us directly at Help[at] (replace [at] with @).