Seeking Alpha Stock Market Email Alerts FAQ

How do I sign up to get stock email alerts?
Click on this link and follow the instructions.

Are Seeking Alpha's email alerts free?
Yes, with no teasers or strings attached.

Do you sell email addresses or share them with partners?
No, never.

Once I've signed up for Seeking Alpha email alerts, can I easily unsubscribe?
Yes, there's a link at the bottom of every email that allows you to quickly unsubscribe.

Can I receive just the email alerts that interest me?
Yes. You can sign up for email alerts by stock, sector or theme, and you'll only get what you requested. Go to the email preferences page, uncheck 'All Articles' and select the sectors and companies that interest you.

I signed up for email alerts, but I'm not getting them. Why?
To ensure that nobody receives emails who has not requested them, we send you a confirmation email when you sign up to which you must respond ("double opt-in"). If you can't find that email in your inbox, check your spam filter or trash. To ensure that Seeking Alpha email alerts are not caught in your spam filter in the future, add [e-mail] to your address book.

How can I increase the reliability of receiving Seeking Alpha email alerts?
Add [e-mail] to your address book. This tells your email program you "know" us and want our content to come through unfettered.

I followed the instructions above, but I still am not getting my email alerts. What should I do?
Check with your ISP (or work) Help Desk and request that they add us to their email "whitelist". That is a list of trusted senders who are not be blocked at a higher level than you control. When making this request make sure to let them know that you specifically requested email service from us and that we have pledged to never spam or buy/sell email addresses. Also, feel free to pass them our email address (Help[at]SeekingAlpha.com - replace [at] with @). We are always happy to answer any questions and assist with the process. If your service is still not restored - drop us a note with as many details as possible and we'll be happy to dig deeper.

I normally receive daily email alerts just fine. Why didn’t it arrive yesterday/today/recently?
Occasionally there are glitches in our system, or email delivery is affected by factors beyond our control. Please contact us if you do not receive email alerts for a few consecutive days and we will investigate.

How do I unsubscribe?
If you have any problems, just send an email (from the email account from which you subscribed) with the word "Unsubscribe" as the subject, to Help[at]SeekingAlpha.com (replace [at] with @).

Can I suspend emails while I'm on vacation?
We don't yet offer the ability to temporarily postpone delivery of email (we're working on it!). In the meantime, you can remove your email alerts entirely and set them up again when you return, using the email management page.

I've forgotten my username and/or password. What can I do?
How do I reset my password?
You can reset or create a new password by clicking on the ‘Forgot Your Password’ link on the login screen. You'll be asked to enter your email address (which is also your Seeking Alpha username), and we'll then send you an email containing instructions about completing the process.

How can I change my email address?
Just go to the account preferences page and click the change button by the email field. Then enter your new email address. You will then have to confirm your email address by clicking a link in an email we'll send you. This prevents people from maliciously signing others up for emails they do not want.

One of the headline links in my email alert is "dead". What happened?
The article was removed from Seeking Alpha after publication, probably because we discovered a problem with it. This occurs very rarely.

Why am I receiving mail from Seeking Alpha?
Our email alerts only go to those who have specifically requested them (in fact, we require "double opt in", ie. an initial request followed by confirmation of an email sent to you). If you have forgotten making that request, surf around the site a bit... a look at our email management page will probably jar your memory!

What happens to comments I send by replying to my email alerts?
Comments and questions sent by email are never posted on our site. To post comments to articles on the site, go to the article in question on the website and add your comment at the bottom of the page.

Can I leave a comment anonymously?
Yes. Just choose a Pseudonym (false name or pen name) when you enter your comment. You can also change your Name/Pseudonym in your account preferences page.

Why can't I read your articles on my handheld device?/The only text I see in my email is "ONLY HTML ENABLED CLIENT".
Many Seeking Alpha subscribers read our articles daily on their BlackBerry, Treo or other handheld device. The vast majority of these users have no trouble doing so; however some units require configuration changes or may not be able to receive our emails formatted as HTML. The best way to solve this problem is to check your instruction manual or contact your service provider for more details. Our emails are sent in HTML and plain text formats simultaneously as a multipart MIME email, suitable for most email clients.

Why do my email alerts sometimes arrive late – after the market opens?
The popularity of our email alerts service and load on our email servers means that on occasion, some subscribers receive emails in the afternoon or in extreme cases, the following day. Sometimes email delivery is affected by factors beyond our control. We are currently improving the infrastructure so that the email alerts will arrive in the morning, before the market opens.

How long will the articles be available online?
The links in your email alerts should work indefinitely. We only remove articles inform the site under exceptional circumstances.

I used to receive articles like ‘Wall Street Breakfast’ by email upon publication. Is it possible to re-subscribe? We are currently phasing out full-text emails, including the Wall Street Breakfast. In the near future we will be enhancing our infrastructure and then be able to send out Wall Street Breakfast and some other new email alerts. In the meantime, the best way to stay really updated is to get a live feed of articles as they are published.

Are your quotes real time or delayed?
20 minutes delayed. The exchanges charge a high fee for real time quotes.

Can't find an answer to your question here?
Have a look at the responses to the comments below. Someone else might have had the same exact query. If that does not help, please leave your own question as a comment below or contact us directly at Help[at]SeekingAlpha.com (replace [at] with @).

Comments

[SPACpro:]

I suddenly stopped receiving the Daily Dispatch. I went to email preferences and unchecked the box, saved, then re-checked the box, then saved. Still no Daily Dispatch. What should I try?

Jul 19 05:25 PM

[zigeuner:]

I'm stuck in the stone ages (mostly by choice). Could you pretty please reinstate the text formatted email updates? I'm unlikely to read the updates if they're only in html. Thanks!!

Jul 20 02:01 AM

[jgp:]

What happened to the Daily Dispatch? It used to be a comprehensive listing of articles, now it has been reduced to a teaser ....

Jul 20 08:34 AM

[neurontogo:]

CHANGE OR DONT GREED IS THE ENERMY OIL COMPANY"S WILL TRY TO EVERT ANY CHANGE .TO LATE TO STOP IT ,BUT CAN LESSON SEVERITY.THE CLOCKS TICKING .PLEASE IS PAY BACK FOR THE INDUSTRIAL REVOLUTION, NEWTONS THIRD LAW DOSE NOT PERTAIN TO JUST MOTION

Jul 20 07:38 PM

[ishvara:]

I have not been getting your emails for the past three to seven days. Particularly Portfolio and Authors Alerts, and Seeking Alpha Alerts. The past two or three days I have not received anything from you. I wold like to continue receiving your emails. Thank you. Ishvara

Jul 22 11:30 AM

[Cath:]

Hi. I subscribe to Wall Street Brkfast. I get it fine on my blackberry but can't pull up any of the links -- like Most Read Articles or Most Commented or Editor's picks. When I click on any of these links it looks like it is loading but then just shows a blank page. This is a brand new blackberry curve 8900.

Thanks

Jul 22 12:00 PM

[larry funk:]

you said to contact you if did not receive for 2-3 days. i received most of your alerts for months. then i did not receive any for 2 days now. address is [e-mail]. thank you. larry funk ps - your alerts are great. thanks again.On 2007 Mar 06 10:56 AM Jake ORiley wrote:

> How do I stop receiving the "Pre-market Snapshot", I don't see an
> option/checkbox on the email alerts page?
>
> Thanks

Jul 23 11:49 AM

[claude hennis:]

I.m having the same problem as above was receiving alerts but stopped three days ago.I added address but still no alerts. thanks

Jul 23 12:21 PM

[User 342977:]

07/23/09

I have received your E-Mail Alerts for months but in the last three days I have received nothing. I checked with my provider and was assured that nothing was being blocked.
Can you help?

Jul 23 01:41 PM

[Robert Cast...:]

I was getting e-mail alerts for more than a year. A week ago it stopped. I went in and reclicked on my preferences. Now I get them, but they come in 7 different e-mails instead of one. What gives?

Jul 23 07:04 PM

[Cath:]

It has also been 4 days or so since I have received Wall St Breakfast or any emails from Seeking Alpha. Prior to this received them fine for at least a year.

Jul 24 10:48 AM

[Editrice:]

Line me up with the others! My e-mail alerts stopped coming three days ago. As directed, I wrote to [e-mail] yesterday morning, but I received no response--not even an auto-reply acknowledging receipt of my e-mail. Please reinstate the alerts.

Jul 24 11:38 AM

[YoYoMama:]

ME TOO! I have not received ANY email alerts of any kind since July 20th.

Jul 24 04:24 PM

[32579:]

No email for 5 days!

Jul 25 10:35 AM

[Lance:]

And I'm unsubscribing.

Here's why, SE ...

You "don't support" plain text email. Because you don't *want* to support it, of course. And I don't support getting my bandwidth eaten by every Tom, Dick & Harry that wants to send image-clogged missives that thereby border on SPAM.

You can embed your links in plain text, and I can copy and paste them if I want to follow them.

Also, for some reason that had nothing to do with me, I started receiving two of everything some time ago. I'm a fairly bright guy (you'll just have to trust me on that score), and I didn't request this or do anything to enable it. You did.

So, enough is enough. You don't want to bother with plain text, and I don't want to bother with every image you want to send me. We are at loggerheads on this, and that means you're finished.

Have a good day.

Jul 26 12:33 AM

[Pkpetro:]

I used to receive an email alert called "Seeking Alpha Alerts" daily that had EVERYTHING, or nearly. I do not receive it any more, and it is not an option when I visit the alert page. Why is this?

Jul 27 08:44 AM

[DuffBeer:]

I am amazed how you took a very good e mail alert and SCREWED it up.It included all the great contributors in ONE email so you could go to those you wanted to read quickly but no you had to SCREW it up. I do not have time to go through 6 emails a day when I could do it through the former one email that was terrific.
I worked for a company who went over dollars to get to nickels,I got out before they folded. Now consider fixing what you screwed up.
Cheers, DuffBeer

Viewers ,posters ,contributors help in getting that email back

Jul 27 10:26 AM

[Trutru:]

Got a virus-, worm-, and trojan-loaded email which may have
disturbed my getting Seeking Alpha. According to Symantec,
all is resolved.

Jul 27 12:49 PM

[Analyste de...:]

Yes, there's a malware script running on the pages. Do NOT click on this link.

WARNING! For the moderators, check this:
check-for-malwarev3.co...

Aug 20 01:18 PM

[127653:]

Didn't receive Thursday e-mail and greatly miss it. Thank you very much for a great site.

Aug 20 04:52 PM