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An email from a DVD industry insider (he asked to remain anonymous) argues that the traditional movie rental companies' key problem is their SG&A (sales, general and administrative) expenses. His analysis also illustrates the gulf between Netflix' fundamental cost structure and Blockbuster and Movie Gallery's. Here's his table, showing the gulf in SG&A expenses between the movie rental stores and other retailers:

Ticker Company Revenue Gross Margin SG&A Market Cap EV to Rev
MOVI Movie Gallery $2,018,000,000 60% 59% $215,000,000 0.1x
BBI Blockbuster $6,053,200,000 60% 51% $848,470,000 0.1x
NFLX Netflix $506,228,000 45% 37% $1,410,000,000 2.8x
BBY Best Buy $27,433,000,000 24% 18% $21,000,000,000 0.8x
GME Gamestop $1,842,806,000 28% 20% $1,790,000,000 1.0x
WAG Walgreens $37,508,200,000 27% 22% $45,400,000 1.2x
BKS Barnes & Noble $4,873,595,000 31% 22% $2,410,000,000 0.5x
TGT Target $46,839,000,000 33% 22% $48,220,000,000 1.0x
WSM Williams Sonoma $3,136,931,000 41% 31% $4,350,000,000 1.4x
TWMC Trans World Entertainment $1,365,133,000 36% 33% $203,750,000 0.1x
TIF Tiffany & Company $2,204,831,000 56% 42% $5,460,000,000 2.5x
SBUX Starbucks $5,294,247,000 59% 43% $10,690,000,000 2.0x
You'll note that GMs in the category are terrific, which probably explains the utter lack of discipline with store operating costs.

Quick comment: I'm not sure about this. Perhaps high gross margins and high SG&A are the natural cost structure of a business where the cost of goods is low (it's mainly digital content, after all) and the heavy costs are in distribution. I'd be interested to hear other readers' thoughts.

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    There are a few ways to determine if high SG&A is natural/structural or ornamental.

    Looking at retailers with lower rings and even higher variable transaction costs (McDonald's SG&A 35%, Starbucks SG&A 42%) it appears that they have managed to keep SG&A 20 to 30% lower than video stores.

    Since low ring transactions would manifest themselves through higher hourly employment requirements, one could look at hourly employment deltas for peak hours and extrapolate their additional costs. Video stores typically require peak staffing for a 4 hour band on Friday and Saturday. Since management costs and real estate costs are fixed and these peak hours only represent about 7% of operating hours and hourly labor represents about 15% of costs then the lower rings probably increase SG&A by about 2%.

    One can also look at the SG&A costs in video stores and determine if there are ways they can be reduced. If a store needs to operate 96 hours a week, needs 11 FTE's, needs 6,000 square feet, etc. then one could make an argument that the higher SG&A are required. If it can be demonstrated that the store can make improvements in any of these areas, one might suggest that SG&A can be reduced.
    2005 Nov 04 01:09 PM | Link | Reply
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