iPhone Browsing Market Share Shows Importance of Usability
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Net Applications reports that in November 2007, iPhone browsing market share was 0.09% -- nearly 0.1% -- of all browsers in their sample.
Now that may not seem like much until you compare it with the share for
all Windows Mobile/Windows CE devices, which only tip the scales at
0.06%. Said another way, the approximately 2.5 million iPhones sold to
date are being used about five times more than the nearly 7 million Windows Mobile phones sold over the past six years.
Don't think this usability matters? SAP does; it is delivering its new CRM package to iPhones ahead of more business-oriented phones like RIM's Blackberry. And I think that's smart -- after all, SAP is simply targeting the platform that gets used more on the Web. And usability drives use.
Don't think this usability matters? SAP does; it is delivering its new CRM package to iPhones ahead of more business-oriented phones like RIM's Blackberry. And I think that's smart -- after all, SAP is simply targeting the platform that gets used more on the Web. And usability drives use.
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This article has 5 comments:
I don't get how you conclude your second paragraph from your first one. Can you please help connect the dots on why windows mobile and iPhone browsing behavior translates to SAP's decision to release CRM capability on iPhone AHEAD of Blackberry? Just because iPhone used more for web browsing than windows mobile devices?
Thanks,
That said, we shouldn't forget that almost all of SAP users are people who work for large F500 companies (and this newly announced CRM module is a integrated to their large company ERP offering only anyway). These large company users use blackberrys not iPhones for work related stuff. iPhones don't work with Corporate exchange servers and VPN connections and so on. So it just seems like a very strange decision for SAP to FIRST support the iPhone BEFORE spporting the Blackberry... anyway time will tell it was a wise one or not.