Apollo Group Inc. (NASDAQ:APOL)
Q2 2008 Earnings Call
March 27, 2008 5:00 pm ET
Peter Sperling – Vice Chairman
Brian Muller - President
Joe D’Amico – Exec. VP & CFO
Greg Cappelli – Exec. VP, Global Strategy
Brandon Dobell - William Blair & Company
Sara Gubins - Merrill Lynch
Mark Marostica - Piper Jaffray
Gary Bisbee - Lehman Brothers
Jerry Herman - Stifel Nicolaus & Company
Jeff Lee - Signal Hill Group
Kevin Doherty - Banc of America Securities
Corey Greendale - First Analysis Corp.
Jeff Silber - BMO Capital Markets
Amy Ruderman - Oppenheimer & Co.
Good evening ladies and gentlemen and welcome to the Apollo Group Inc. second quarter fiscal 2008 earnings conference call. (Operator Instructions) I’d like to remind everyone that the conference may contain forward-looking statements with respect to the future performance of Apollo Group that may involve risks and uncertainties. Various factors could cause the actual results of the company to be materially different from any future results expressed or implied by such forward-looking statements. These factors are discussed in the company’s 10-K report and subsequent 10-Q report filed with the Securities and Exchange Commission. The company does not undertake any obligation to update anyone with regard to the forward-looking statements made during this conference call. I would now like to turn today’s call over to Peter Sperling, Vice Chairman of Apollo Group, Mr. Sperling please go ahead.
Good afternoon and thank you for joining us today to discuss our second quarter results. John is unavailable today and its an honor to be opening the call in his absence. We again reported solid revenue and enrollment growth in the second quarter. During the quarter we achieved many important milestones and we are pleased to announce our first Apollo Global transaction; the acquisition of UNIACC in Chili. Despite the highs and lows of the industry over the past 30 years, the Apollo Group has been successful by focusing on providing a high quality educational experience that is convenient, accessible and relevant to our students and their employers.
We continue to focus on providing real measurable value to our students and believe that our programs, services and commitment to our students’ success will allow us to grow consistently in the long run. On today’s call Brian Muller will update you on our second quarter operational progress and discuss our long-term strategic plan. Joe D’Amico will then review our financial results and Greg Cappelli will review our capital deployment priorities and provide an update on Apollo Global. Finally we will open the call to your questions. With that I’ll turn over the call to Brian. Brian?
Thank you Peter. We are pleased with the top line results we generated in the second quarter. We achieved double-digit year over year revenue and enrollment growth for the fourth quarter in a row. Before I discuss the second quarter detail, I want to comment on two of many investments that were made during the first half of fiscal ’08.
The two investments negatively impacted our second quarter results but we made these investments because we believe they will better position us to drive growth over the long-term. First in advertising, during the month of November, December and January, we were transitioning off of ad.com’s platform and on to the Aptimus platform. Overall the transition went smoothly. However for a period of time during the transition we were not able to manage the affiliate and search process as well as we can do currently. As a result we were not as aggressive in our spend and this negatively impacted our student starts. We now have better intelligence on lead sources, drive a more efficient process and we believe this will eventually lower student acquisition costs.
Second, over the last year an increasing percentage of leads have come from the less-mature UOP markets. Particularly the North East, the South East and the Mid West. We believe this is because of our increased physical presence in those markets over the last five years. As a result we decided to further invest in this opportunity by pulling forward the hiring of enrollment counselors in those regions. These investments along with our investment in Insight Schools and the increase in G&A due to our added personnel over the last year account for the vast majority of our year-over-year decline in adjusted margin.
Now let me address the quarter in more detail. As many of you know the company has been intensely focused on student success and on keeping levels of retention and graduation rates high. We are approaching this from many angles including, programmatic expansion, curriculum improvements, instructional innovation, tutoring services and the services provided to students by all frontline staff.
Our efforts led us to ending the quarter with 330,200 students which was a 10.7% increase over the second quarter of 2007. Undergraduate student enrollment including Associates and Bachelor students grew by more than 13% year-over-year to over 257,000 students. Masters’ enrollments grew by 1.4% to 67,000 students and our Doctoral enrollments increased by 19.1% year-over-year.
We saw the greatest improvement in retention at the Associates level, our fastest growing segment and we’re working hard to drive improvements at all levels. New student starts were 65,000 which was a 6.2% increase versus a year ago. As I said, our acquisition of Aptimus and the transition of the lead-generation process to us has gone well. Their technology has been integrated with our systems, lead flow is growing through these systems and the data we are gathering represents a significant improvement over where we were.
The skill set of the team is a major asset. As we have become comfortable with managing the marketing affiliates and have gained the necessary intelligence we have begun to increase our advertising spend. As a percent of revenue for the quarter, advertising was down slightly versus the second quarter of 2007 but we spent aggressively in February, especially the last two weeks of February and will continue that spend at least through the third quarter. We now have a strong internal marketing platform and a sizable spend in the market place which we intend to leverage to a greater extent in the future.
Additionally we are continuing our focus on branding and we are pleased with the results it has had on raising the awareness of University of Phoenix and the quality of our programs. In the second quarter net revenue increased approximately 14% year-over-year. Again well above our long-term target of mid-to-high single-digit growth. Excluding discounts and refunds our Degree Seeking gross revenue increased approximately 15%. We consider discounts to be another component of our retention focus. The increase in discounts primarily came from three areas. One, scholarships awarded to some Bachelors students based on persistence and academic achievement. Two, grants awarded to Associates grads, matriculating into our Baccalaureate program and third, continuing to give certain students who withdraw from a course for legitimate reasons a second chance at the course without charge.
Given the improvement we are seeing in retention, we believe these investments will pay off in increased revenues and profits long-term. I’ll now turn to the cost side of the business and discuss some of the major items impacting our results.
Our adjusted operating margin which excludes special items was 15.7% for the second quarter versus 18% on a comparable basis a year ago. As I mentioned at the beginning of the call, this is due to ongoing investments we are making in our business which we believe are necessary to support our strategic growth initiatives and a continued demand for high-quality accessible education.
Instructional costs and services as a percentage of revenue declined 1.2 percentage points to 47.2. The majority of this improvement came from leveraging the cost benefits of a greater percentage of our students choosing to attend classes online. We also benefited from better pricing with certain suppliers as a result of renegotiated contracts. Offsetting the gains were an increase in bad debt expense which Joe will discuss in a few minutes as well as investments that we are making in academics and operations.
Specifically we are investing in three areas. One, we are building out additional resource centers across the country as a result of a very successful pilot in Plato, Texas. The Plato Resource Center was opened last May and has been extremely successful in generating both improved conversion rates of prospective students as well as better retention from existing students. It also provides better educational support for both campus and online students in the area. We expect to have approximately 25 resource centers opened by the end of the year.
Second, we have been rapidly expanding Insight Schools which includes hiring additional personnel. We are very excited about the opportunity in the high school market and very pleased with the advancements made by Insight since we acquired the company in 2006. We reported to you in January that Insight was approved in five states and operating in three of them. Since then we have been approved in two additional states, Idaho and Kansas, which brings our total to seven.
Additionally we opened a school in Oregon so we are currently operating in four states. We are targeting several other states and continue to believe we are on track to be approved in a total of 10 states by this fall.
Third, we continue to invest in various student retention pilot programs. Selling and promotional expense as a percentage of revenue increased 170 basis points to 29.1%. This is not a number we would be satisfied with long-term but as I mentioned earlier we are making investments in Aptimus and in sales and marketing which we believe will ultimately allow us to bring down our student acquisition costs. Additionally as I mentioned we continue to hire enrollment counselors in the second quarter as our Regional Director saw unmet demand. We believe we can supply the leads necessary to support this growth and while we know there is a ramp up period for new enrollment counselors we believe the investment is essential in order to capitalize on demand and driven enrollment growth for the long-term. We are also adding personnel at Aptimus to support our strategic marketing plans. This is the primary reason for the increase in the other sales and promotional costs.
Our student acquisition costs per start increased about 10% to $2,700 as compared to $2,500 a year ago and $2,300 last quarter. For purposes of this calculation we have included enrollment counselor compensation and related expenses as well as advertising. We have excluded the other selling and promotional lines from this calculation as those expenses include Aptimus and other costs that are in support of our overall marketing function but not the direct purchasing of leads.
The increase in primarily the result of the increase in number of enrollment counselors. Advertising costs per start on a quarterly basis is up only very slightly. Finally general and administrative costs as a percentage of revenue excluding special items which Joe will address in detail increased 170 basis points to 7.9% versus the second quarter of a year ago. Similar to the last couple of quarters, this increase is due to the investments we’ve made over the last year in IT as well as our Financial, Legal and Corporate development teams.
In summary, we have one of the most robust systems for the delivery of education in the industry which includes technology, curriculum development, learning assessment, instruction, marketing and support as well as campuses in 39 states. Because we are focused on the long-term success of our business we plan to leverage our academic system both domestically and internationally and apply it across a variety of student demographics and geographic locations including globally which Greg will discuss in a moment.
It is important to note that we are willing to make these investments because we continue to be very optimistic about the opportunity that exists in the education market, both here and abroad. Over the long-term we believe we will generate increasing value for all of our stakeholders, our students, employees and our shareholders.
With that I will turn the call over the Joe.
Thank you Brian, today I’d like to cover three areas. First the Securities Litigation matter and the accrual we reported in the second quarter. Second, our financial results and then third I’ll touch briefly on the status of student lending which remains stable for us.
With respect to the Securities class action litigation, as previously reported a jury returned a verdict in favor of the Plaintiffs for up to $5.55 for each share of common stock in the class suit. On February 13 we filed Motions asking the Federal District Court in Arizona to set aside, reverse or modify this verdict. We have requested oral arguments but a hearing date has not yet been set. If our Motions are denied we intend to pursue any and all remedies that may be available including appealing the Judgment. Also on February 13 the Court granted our Motion to Stay Execution of the Judgment provided that we posted bond in the amount of $95 million by February 19, which we have done. The cash required to collateralize the bond is included in our balance sheet as a long-term asset. Additionally while the actual amount of damages is unknown, for financial reporting purposes we have made an estimate based on input from a third party specialist.
Our estimate including anticipated legal costs for the post-trial Motions is in the range of $121 million to $216 million. In the second quarter we accrued $168 million which is the mid-point of that range. This non-cash charge is recorded as a separate line item on our income statement and is included in other long-term liabilities on the balance sheet. The tax affects have been recorded as a long-term deferred tax asset. While we have made our best estimate of the potential damages, the ultimate liability is not known and may be outside the range. It is important to note however, that we do not believe the ultimate liability will have a material adverse affect on our ongoing business operations and cash flows.
Now let me turn to second quarter results. We reported strong revenue in enrollment growth in the second quarter as Brian has indicated and we continue to invest in key areas that we believe are critical to maximizing long-term shareholder value. For the second quarter consolidated net revenues for Apollo Group was $694 million, a 13.9% increase over the second quarter of fiscal 2007. Discounts as a percentage of gross revenues were 6% compared to a year ago percentage of 4.7%. However these percentages are not comparable.
As we pointed out last quarter we did not make the re-class in 2007 for certain discounts that are included on bad debt expense line. On a comparable basis discounts as a percentage of gross revenue increased 40 basis points to 6.0% from 5.6% a year ago for the reasons Brian discussed.
Student starts for the second quarter increased 6.2%. We reported starts growth for the last quarter of 7.8%; however they were actually 9.9%. We note this for your information so that when we report next year, we report against a corrected number.
Now for the second quarter of fiscal 2008 we reported a net loss of $32 million or $0.19 per share compared to net income of $16.3 million or $0.35 a share in the second quarter a year ago. Before giving affect to the litigation charge in the second quarter of fiscal 2008 and to special items of $5.7 million and a one-time share-based compensation charge of $12.1 million in the second quarter of fiscal 2007 net income was $70.3 million or $0.41 per diluted share in the second quarter of fiscal ’08, essentially flat with the net income of $71.2 million or $0.41 per diluted share a year ago.
Now let me discuss the detailed cost items. Instructional costs and services increased 11.3% year-over-year to approximately $328 million. As a percentage of revenue instructional costs and services declined to 47.2% versus 48.4% in the prior quarter. As Brian mentioned, the decline was a result of continued leverage of our space as well as savings from better pricing on certain renegotiated contracts. We are pleased with the progress to-date and our aforementioned efforts to reduce our supplier expenses. The savings will help fund some of the investments that Brian discussed earlier. These decreases were partially offset by an increase in financial aide processing costs, which is mainly due to increased processing volume as a higher percentage of our students applied for financial aide.
Bad debt expense for the second quarter of 2008 as a percentage of revenue was 3.8% compared to 4.3% a year ago. Adjusting for the impact of bad debt and discount re-class that we discussed last quarter bad debt expense as a percentage of revenue would have been 3.5% a year ago. This 30-basis point increase in bad debt as a percentage of revenue versus a year ago on a comparable basis is primarily due to the continuing shift in our enrollment mix to a higher percentage of Associate Degree students when compared to prior periods. Importantly including the re-class our bad debt expense as a percentage of revenue declined 40 basis points from the first quarter of 2008 and 60 basis points from the fourth quarter of fiscal 2007.
We remain hopeful that our efforts to manage our bad debt levels will continue to pay off as we continue to execute our plan of improving student retention particularly in our Associates Degree programs improving our front-end collection processes.
Selling and promotional expenses increased 20.9% versus a year ago to approximately $202 million. As a percentage of revenue selling and promotional expenses increased to 29.1% versus 27.4% in the prior year quarter. This increase was primarily the result in increases in marketing which Brian discussed earlier.
Excluding special items, G&A expenses were $55 million or 7.9% of revenue in the second quarter as compared to $38 million or 6.2% of revenue in the second quarter a year ago. This increase as a percentage of revenue was primarily attributable to increases in salary and related payroll costs due to higher employee headcount.
Total share-based compensation expense in the second quarter was approximately $20 million, up $5 million versus the first quarter. This increase was due to the triggering of accelerated vesting of the June, 2006 management grant and the cost of our annual faculty grant which took place during the second quarter. As a result we now expect share-based comp for the year to be closer to $65 million.
During the second quarter on a GAAP basis, we reported a negative operating margin of 8.5%. However excluding the litigation charge we generated an operating margin of 15.7%. This compared to a margin of 18% in the second quarter a year ago excluding special items. Excluding special items and total share-based compensation expense our adjusted operating margin was 18.6% versus 19.6% in the second quarters of fiscal 2008 and 2007 respectively.
Our reported loss in the second quarter resulted in our recognizing a tax benefit at a lower rate of 37.3%. However our affective tax rate for the first six months of fiscal 2008 increased to 39.3% from 38.9% in the first quarter. This increase was primarily due to us shifting a portion of our cash from non-taxable investments to taxable investments. As a result we expect the 2008 full year tax rate to be closer to the six month rate of 39.3%.
Turning to the balance sheet and our cash flows, our cash and marketable securities including restricted cash totaled approximately $537 million at February 29, 2008 as compared to $393 million at August 31, 2007. Included in this total are $97 million in auction rate securities all of which were held due to failed auctions. As of March 24 we liquidated approximately $12 million of the $97 million. Substantially all of our auction rate securities are in high-quality municipal securities, preferred stock and other tax exempt bonds and there have been no defaults in the underlying securities.
For the immediate future given the uncertainties in the global credit and capital markets we are investing in more conservative investments and are not reinvesting in the ARS market. Given the lower yields and declining interest rate environment we will likely generate a lower yield on or cash investments until the market stabilizes.
During the quarter we generated approximately $102 million of cash flow from operations which was reduced by $32 million of capital expenditures and by $95 million due to the bond we posted. Of the capital expenditures approximately $2.5 million represent the continued build out of our new corporate headquarters building in Phoenix which is now complete.
As we recently corrected and clarified, the company has provided an option to a third party to purchase our headquarters building for $170 million. In March we granted that party and extension until May 1 of this year, to exercise it’s option and close on the transaction. At this time we do not know whether the third party will exercise its option; however we hold a deposit of $9 million in connection with the option. Should the third party decide not to exercise it’s option we plan to market the buildings to other parties.
Gross student receivables were $243 million at February 29, 2008 compared to $282 million at August 31, 2007. Net receivables were $160 million at February 29, 2008 compared to $191 million at August 31, 2007. Our allowance for doubtful accounts declined to $93 million at February 29, 2008 from $100 million at August 31, 2007 but increased from $76 million in the second quarter of 2007. Our day’s sales outstanding declined to 30 days from 37 days in the second quarter a year ago and declined from 38 days as of August 31, 2007. The improvement in DSOs since year-end is attributable to three factors.
First, we made improvements in our processing time for receipt of student pay. Second we wrote-off approximately $38 million in uncollectable accounts receivable during the quarter. The write-off of these previously fully reserved receivables impacts our DSO as DSOs are calculated on our gross student accounts receivable balance. Third, the seasonality we experienced in our second quarter also contributed to the decrease and as a result our DSO may increase in the third quarter. In summary our total allowance continues to exceed all receivables greater than 90 days old.
Deferred revenue increased $7 million from the year-end to $174 million and increased by $28 million from a year ago which is seasonal in nature and consistent with our enrollment and revenue growth. Student deposits increased $60 million to $388 million as of February 29, 2008 which is consistent with our increase in restricted cash.
Finally turning to student lending, we are pleased to announce that affective February 29, we added Banc of America as our fifth preferred lender. Granting of Title 4 loans by all of our preferred lenders continues to occur without interruption. In addition in the second quarter revenues derived from private loans represented approximately 3% to 4% of the University of Phoenix and WIU revenue, down slightly but generally consistent with past quarters.
While approval rates for these loans have declined somewhat due to lenders tightening their credit standards, we have not yet experienced any significant impact on our students’ ability to obtain financial aide. In general we continue to believe that the student loan market will remain competitive, that our students will have quality choices to meet their educational financing needs. Additionally we continue to explore ways to assist students who are persisting in their pursuit of a degree.
With that I’ll turn the call over to Greg.
Okay, thanks Joe. I’ll be relatively brief here in wrapping up my portion of the call and then we’ll open it to questions. Brian talked about a number of things we’re doing throughout Apollo Group from an investment standpoint. Clearly there’s a lot of activity on this front going on now and I just wanted to briefly review our foundation for future growth that includes our mission statement, a strategic plan focused on long-term value creation, our availability and uses of both financial and human capital and our financial discipline.
I’m not going to read our mission statement but the message is basically that nothing to us is more valuable than the quality of our students’ educational experience at our schools and we realize that over time our returns cannot be any higher than those of our students.
Second our internal strategic plan is focused on long-term value creation despite how it might impact our near term results. Quarters are important, we understand this, but we need to stay focused on achieving our long-term goals for all of our stakeholders and we’ll do that.
Then the question becomes do we have access to enough financial capital to accomplish our investment goals. As Joe discussed we’ve got a strong balance sheet with some significant liquidity. Additionally we continue to generate positive cash flow and we have an untapped line of credit totaling $500 million and no long-term debt. If needed we also have the ability to tap the financial markets for additional debt or equity.
Next can we put this capital to work in areas that meet our return requirements? We think the answer to that is yes. Our first priority here our high return core domestic business where we’re investing in numerous areas including our new resource centers around the country, new programs, retention across the board, technology and service just to name a few.
We’re also investing in Aptimus and with every day that goes by we get more excited about the returns we think are possible from this relatively recent acquisition. Insight Schools is another which is growing nicely and another area of investment for us. And last but not least, we’re investing in Apollo Global. On that note during the second quarter we did announce our first global transaction, the acquisition of Chilean-based UNIACC. We’re working diligently to identify our opportunities that will create long-term value here and we think UNIACC coupled with Chili’s stable economic environment, strong student enrollment trends and openness to foreign investment are an excellent fit.
We paid about $50 million for UNIACC which includes a four year earn-out and this completely met our valuation and return requirements at Global. UNIACC’s programs generate tuition revenue in line or bottom line with our programs at the University of Phoenix. Our international team is seeking out opportunities around the globe and currently there’s no shortage if investment ideas for us to evaluate.
With respect to human capital, perhaps the most important of all for us. Over the last year we have invested fairly significantly in people as we’ve strengthened our financial, legal, corporate development, strategy and communications teams. We’ve added talent in marketing as well and we continue to strengthen our Apollo Global team. Most recently we hired a new Executive Vice President of Apollo Global who has significant international experience both inside and outside of the post secondary education industry.
Finally financial discipline is extremely important to us. We’re focused on long-term value creation as I said before. We utilize consistent criteria to valuate our proposed uses of capital and we have a proprietary cash flow valuation model that allows us to assess capital efficiency and the impact on our operating profit growth.
UNIACC was a good example for us applying this discipline. We’ll continue to evaluate all our capital needs carefully going forward and if we don’t have operational uses for our capital we’ll of course consider additional share repurchases. That said, during the second quarter we didn’t repurchase any of our Class A stock.
In summary for all of us in management we’d just like to reiterate that we’re excited about the opportunity in the education market and are optimistic about the outlook for Apollo Group. We remain comfortable in our ability to achieve our long-term financial goals of mid to high single-digit revenue growth and low double-digit operating profit and free cash flow growth in our domestic core business and we’re working hard to achieve these results.
With that I’ll turn the call back to the operator so we can take your questions.
Your first question comes from Brandon Dobell - William Blair & Company
Brandon Dobell - William Blair & Company
I’d like to focus on kind of two related points, one would be what we saw in kind of revenue per student and retention within the Bachelor segment and your comments about discounts related to the programs. Last quarter you talked about piloting maybe some discounts with the eye towards maybe thinking about Bachelor’s tuition in line with Title 4, have you changed your thought process there? Should we think about any of the marketing initiatives that are more focused on affordability within Bachelors? Just trying to kind of trying to [inaudible] what the Bachelor’s strategy might be going forward from a start perspective?
Let’s start with that last one. We have a couple of pilots going on with regard to Bachelors students who are over the low limit from the standpoint of their tuition and we are watching whether a grant that we give them at the end of their loan period both increases the conversion rates on the front end and increases retention rate on the back end. And if we see positive results like when we saw when we lowered tuition for [Axia] students then we’ll expand those projects out. We wouldn’t do anything from that standpoint that would obviously lower overall tuition levels or decrease our level of profitability so if we get increased conversion rates and we get increased retention rates then we’ll continue the pilots and expand them out. We’re experimenting with that.
And then your first question was around…
Brandon Dobell - William Blair & Company
I’m just trying to gauge in terms of spending on the selling, promotional line and counselors and some new markets and things like that, I want to make sure I understand it that how the spending initiatives are going to relate to I guess Bachelor starts. It sounds like you keep focusing on marketing UOP versus separating out [Axia] versus UPO, I guess I’m trying to gauge when we could start to see the impact from extra marketing spend, it’s all focused on UOP, maybe some of those retention initiatives, or even start initiatives, how should we think about the impact on start from both the cost side as well as the strategic initiatives on the top line.
We’re in a position that is a little bit similar to the one we were in a year ago with this exception. We, as we moved into December and into January and transitioned from ad.com to Aptimus we experienced a period of time where we weren’t getting the same look into what was going on from a search standpoint and from the management of affiliate standpoint. We weren’t getting the same look into it as we were with ad.com and so we took a step back from the standpoint of our spend. Once that transition was more fully completed and we had a better feel for where we were we felt really confident about really ramping that spend up and we did significantly in February, especially that last few weeks of February. We’re off to a very good start in March. Obviously what we need to do now is keep that start going through the months of April and May.
With regards to the enrollment counselors, there has been a steady change in the segmentation of our leads and as we build more campuses in the Mid West, South East and North East we are getting an increasing percentage of our leads coming from those regions. That’s shifting—causing us to want to shift the balance of our enrollment counselors out to those regions. That is something that we decided to do at the end of the first quarter and into the second quarter. We significantly [ramped up] those people in anticipation that we could generate and provide them with the leads necessary to have a really—over the course of the next 24 months or so increase our market share in those areas.
And the question we had to ask ourselves Brandon was do we make that investment now or over a period of time depending upon what we think the yield and the results would be and we obviously made the decision to make the investment now.
Your next question comes from Sara Gubins - Merrill Lynch
Sara Gubins - Merrill Lynch
In terms of student starts given the interruption because of the transition to Aptimus last quarter are you now at a point where that’s fully integrated and you’re actually starting to see student start growth ramp back up or should it take another quarter or two before we start to see that?
The things improved significantly from an Aptimus standpoint; we really like what’s happening in March. Obviously what we have to do now is continue that into April and May and we believe that’s going to happen but obviously we have to prove it. So as far as managing the affiliates we think we’re on an equal basis, an equivalent basis as to where we were when we left ad.com. From the standpoint of our ability to manage search we think we’re quite a bit better. And we had some positive results from that in the month of March. What we have to do now is continue that through the months of April and May.
Your next question comes from Mark Marostica - Piper Jaffray
Mark Marostica - Piper Jaffray
Just hoping that you could maybe quantify better how the investments you’re making in selling and promotional as well as G&A carry into the next couple of quarters and specifically how we should look at modeling those two line items.
In the later part of the first quarter and into the second quarter hired upwards of about 550 enrollment counselors in those areas where number one the population base is strongest which is the North East, South East and Mid West and we’re starting to get some traction and so that was a significant investment that we made there. We know exactly how many enrollment counselors we need to have based upon the new student enrollment numbers that we are going to need to achieve next fiscal year and so we’ll need to add another couple hundred but based upon those numbers its obvious we’ve made the majority of that investment at this point. We decided to push it forward because of what we think long-term could happen in those areas.
And from a G&A standpoint we expect that that should stay fairly flat from this quarter to the next on a dollar basis.
Your next question comes from Gary Bisbee - Lehman Brothers
Gary Bisbee - Lehman Brothers
I guess I’ll follow-up on that question, on the selling and promotional expense, a two-parter. You said that you ramped back up the advertising expense late in the quarters, I guess late in February, can you give us a ballpark sense how much growth year-over-year and then the second part is I just want to understand of the other selling and promotional expense increase, was there any one-time, material one-time costs associated with the transition to doing the marketing in-house or is most of this bodies that you’re going to have that cost on an ongoing basis.
First question is in February we spent about 25% over in February as compared to what we spent in February a year before so that’s significant.
Well there’s some carry over costs because we had ad.com fees included in that quarter as well. We didn’t transition fully off of ad.com until close to the end of January, like the third or fourth week of January where that transition took final affect.
So there was really some double expending there which, it did impact us but it was, given the nature of how big that transition was, we thought it was the right thing to do.
Your next question comes from Jerry Herman - Stifel Nicolaus & Company
Jerry Herman – Stifel Nicolaus & Company
Brian obviously the topic of the day is selling and promotions so I’ll stick with that one. The percentage was I think the highest on record and I wanted to understand where you are in the transition away from ad.com. You spent a lot of money with them last year. Where are those dollars being redeployed that's question (a). Where to you stand with Monster.com and what—moving to the enrollment rep line item, that line item was up like 20% year-over-year and the headcount looks to be up about 10% so maybe you could spend some time with that. And then finally just can you comment on lead generation especially in the context of the 6% start growth and again finally I noticed that you didn’t mention enrollment growth in your long-term targets and is it, has that at all changed?
Let’s talk about ad.com first, that transition from ad.com over to Aptimus, managing the affiliates is a focus but the biggest focus and where we’re putting the most money and tend to make the most progress is in search. We’ve got very skilled individuals there. Our ability is to work a little bit more directly with large players like Google and Yahoo around search gives us an advantage and so that is part of that strategy in terms of moving away from ad.com. There’s a lot of potential in search and we think that we can make significant improvements there. Those leads are of a higher quality. They tend to convert at a higher rate and so that’s a focus.
As far as Monster, we continue to work with Monster. We had a meeting with them about a month ago. Its going okay. I would say that its probably flat in terms of that productivity year-over-year and we challenged them to do some things to make that better. We’ll see what they come up with.
The headcount—the total expenditure there from wage and salary standpoint you’re right is 213%. I don’t have that broken out in terms of how much of that is new counselors versus how much of that is increased amounts of money for existing counselors based upon their productivity. The biggest part of it is the hiring of additional 550 plus new enrollment counselors.
In terms of enrollment as far as strategic plan is concerned, yes we’ve said revenue from a—for a mid to high single-digit perspective, at 6.2% I would tell you that as we think about it today, that’s not enough new enrollments to get high single-digit or low double-digit revenue growth. I believe that we have to do better than that and we are going to target high single-digits in terms of new enrollment growth in the future. That’s the reason we made the investment in Aptimus. That’s the reason we’re making the investment in enrollment counselors because we would like to target and be able to get in that high single-digit new enrollment growth in that category.
Also the total enrollment was up double-digits for the quarter.
It is and we continue to make gains from retention standpoints which is supporting the fact that we were down to 6.2% from a new enrollment standpoint but based upon what we did in March and believing that we can continue that we believe it is realistic to think that we can get back to 8% to 10% in new enrollment category and that’s what we’re striving, that’s what we’re spending and striving to do.
Your next question comes from Jeff Lee - Signal Hill Group
Jeff Lee - Signal Hill Group
I’m looking for more color on Aptimus, just whatever details you can provide maybe what the cost of Aptimus are or is Aptimus earning outside revenue to offset those costs and then just lastly how do you evaluate the return on investment of Aptimus versus ad.com.
Well there is some revenue that comes from outside the EDU space to help offset the cost but it’s not significant and it’s not a focus of ours. Ultimately what we hope to do with Aptimus is to be able to create and environment that gives us a far greater look into the intelligence behind what affiliates are doing for us, a far better look into what we can do from a search standpoint and opportunity to potentially in both of those areas go a little bit more direct to the major players like Google and Yahoo and Microsoft, even players like MySpace for example. Eliminate the middle man where it’s appropriate and we’ve got a major spend in the market place. Without that major spend those kinds of things wouldn’t be possible. But with the spend that we have and given their expertise, their capability, their technology, long-term we hope to make some significant gains. The one thing that just has to happen in this industry is cost for acquisition has to go down. And we think we’re in a very favorable place in terms of both resources and spend to over the long-term make that happen and we’re very, very intent on doing that.
Your next question comes from Kevin Doherty - Banc of America Securities
Kevin Doherty - Banc of America Securities
Just have a follow-up to an earlier question about tuition pricing. I guess as we think about the sensitivity for the students who are coming out of [Axia] and are going to be moving into a Bachelor program, they’re obviously facing a pretty sizable step-up in tuition, potentially expose themselves to student loans or private loans. How do you think about that and maybe considering that there’ll be real value propositions probably once you get that Bachelor degree what are some of the reasons that the students when they’re not finishing [Axia] what’s the real reason there. What you’re doing to address some of those conversion rates.
Well the—in terms of tuition rates, the students understand the value of earning a Baccalaureate degree. Its very important to them, they know what kind of impact it has on their career. Its not a matter of them not wanting to spend the money, it’s a matter of them being able to borrow the money in realistic terms, meaning Title 4 to be able to do that. And as you know our students at the [Axia] level are under Title 4 loan limits are students at the Masters and Doctorate level are way under Title 4 loan limits. Our students at the Baccalaureate level some are, some aren’t. And so how we work with those students who are not under Title 4 loan limits in order for us to make it affordable for them, realistic for them, that’s the kind of thing that we’re doing from a pilot standpoint; to figure out how to maximize our opportunity in that area. I think that we’re probably as well positioned from that standpoint as any of the institutions in the private for profit publically traded space. And we’ll continue to experiment around what we can do from a grant perspective based upon student retention, based upon student academic achievements, those kinds of things. As we’ve talked about many times, the gain is about retention. It’s about student success. Its about student achievement and its about increasing those levels of retention and pricing is related to that.
Your next question comes from Corey Greendale - First Analysis Corp.
Corey Greendale - First Analysis Corp.
Two questions, first of all just wanted to follow-up on your answer to Gary’s question when you said that ad spend was up 25% in the month of February, I just wanted to verify that you did ramp that up toward the back half and that’s a partial month’s impact of the ramp so we could actually see higher year-over-year growth in the next quarter. And secondly can you quantify at all or help us understand what the cost involved in opening the resource centers will be and what the timing is of those costs.
Yes, first one we were up 25% in the month of February and that was back loaded towards the end and so we were in a position at that point that we thought we had better control over how we were managing the affiliates. We knew and learned more about searching so we were confident that that spend would yield results. And so we are watching that very closely and if we get the results—if we finish up March and start off April the way we started off March, we will keep spending at those levels giving it the look and the intelligence that we have currently. Obviously that’s not guaranteed but we’re confident about the market place and what we can do. We’ll see how that goes.
The resource centers, it all depends, it’s a mixed bag. Some of those 25, some of those are places that we are putting a resource center where we would have formerly put a small learning center and so the money we spent inside of that in terms of what we offer the students will be slightly more than just putting in some administrative space and some classrooms. But not a significant amount more. Some of those 25 are actually us taking current space that is classroom space that is no longer necessary because increasingly people are going online but we’re taking that space and we’re turning that into—that Plato, Texas kind of format. And so there is some cost there but it’s not significant.
These are pretty insignificant costs even a new facility would be probably under a million and significantly less for that for a retrofit and that would be capitalized and amortized over four or five years.
Your next question comes from Jeff Silber - BMO Capital Markets
Jeff Silber - BMO Capital Markets
Got a question on starts and it’s a two-part question. In looking at the Bachelors starts on a year-over-year basis the decline in the second quarter was a little bit worse than the decline in the first quarter. If I remember correctly in the first quarter you talked about some of these lower quality starts you had a year ago where folks should have been shifted into [Axia] but they weren’t. Did that continue in this quarter, should we expect that to continue going forward? And then part two, you had this restatement of these additional starts in the first quarter that weren’t on the initial press release can you just give us a little bit more color why they weren’t on the initial press release last quarter?
On the first question the answer is no. That’s not what’s causing that. What’s causing that is that an increasingly high percentage, well all of our enrollment counselors now have the ability to put a student online or in [Axia] College or on a ground campus. And as the ground campus counselors get more comfortable, understand more about putting students into online or [Axia] if that makes them, if that’s what they want, you’re going to see that percentage change. So for example a year ago even there would have been counselors who were working with a student who had 30 college credits that may have been most comfortable directing that person into a ground campus. Today they’re going to given them more of an option and a higher percentage of those students will say, you know what if [Axis] is online, I’ll go that way, do my Associates degree first and so the change is just because, it’s a reclassification or it’s a different classification. A 30-credit hour student a year ago may have gone into a Baccalaureate program on the ground campus and be classified that way. That same student today may go into [Axia] College and be classified as an [Axia] College student. It’s the same student but there’s a reclassification going on which kind of changes those percentages but from the standpoint of who the students, there’s no real difference.
Just a little more color on that, that was essentially a coding error on our part. The principal issue was people moving from the [Axia] program to Bachelor program and that was about 1,100 students; it wasn’t a big amount. And then 200 were Masters for a program that we didn’t have coded as a new Masters program so it got overlooked or skipped. Its something that we’ve corrected and just want to make sure that we’ve got the right numbers for us to compare to and for you all to compare to going forward.
Your next question comes from Amy Ruderman - Oppenheimer & Co.
Amy Ruderman - Oppenheimer & Co.
Can you let us know of the $1 billion that you have proposed for international, how much have you spent so far, what percentage of your current revenue is international, and how fast is that growing and what percentage of the mix would you like that to be in two to three years?
I can’t answer all those questions but I can tell you that the first answer is zero because we haven’t yet closed UNIACC although we do expect that to happen shortly and that’s a $50 million transaction. And then of course there will be some operating expenses out of Global that will be shared 80-20 with our partner [Carlisle] that will start to—once those get big enough to classify as well. And the second part of your question I think was the mix in terms of international students and we haven’t given out the count of University of Phoenix international students at this point but its pretty small as you can imagine in terms of the total of 330 some thousand students.
I think it’s important to know that along those lines that we have opportunities from an acquisition standpoint both domestically and internationally and we need to establish ourselves from an international standpoint and are doing that but we’ll balance our use of capital around what will return the greatest value to shareholders and so we’ll continue to look at that on a go-forward basis based on what returns the greatest value.
Your next question is a follow-up from Brandon Dobell - William Blair & Company
Brandon Dobell - William Blair & Company
I had a quick follow-up for you. If we look at the, at least as to how we calculate it, the improvement in [Axia] retention, is that more of a function of students taking more consecutive classes or are you finding people taking two courses at once versus one historically, just trying to frame it out, what is going right for you within that metric.
No it’s just students persisting for longer periods of time, 90% plus of our students at [Axia] are taking two courses at a time. The course durations are 9 weeks but—greater than 90% take two courses at a time. That was how the structure was built. I will tell you that—so the increase is really students persisting longer. The other thing that we are happy with is that there is some gain in the graduation rates of [Axia] College students. The thing that we are happy with and we aren’t giving these numbers out but the number of students who graduate from [Axia] College who are transferring into the University of Phoenix in the Bachelors program is growing and fairly significantly and we’re happy with that and are going to continue to work very hard at that.
Your next question is a follow-up from Sara Gubins - Merrill Lynch
Sara Gubins - Merrill Lynch
On the Federal lending side, are you thinking at all about transferring over to the direct lending program or at least signing up for it and have the banks that you’re working given you any assurances that they intend to remain in the Federal Lending Program?
The answer is yes, we are looking at back-ups, exploring that with respect to going direct. That we don’t see as anything that’s imminent or quite frankly I’m not sure how workable it will be for all educational institutions but certainly one of our size would require substantial change on the part of the way the government does that. And I think, I understand some of the lenders are having conversations with the government around that. We get assurances all the time about the institutions maintaining or continuing in the FLP business and so given that we’re the largest customer of all of these institutions, I think that we’ll be the last one affected by these institutions dropping customers or ultimately getting out of the business. We actually help them with respect to whatever profitability exists they certainly get it on our account because its so efficient. So they view us as an integral part of their being in the business quite frankly.
Your next question is a follow-up from Gary Bisbee - Lehman Brothers
Gary Bisbee - Lehman Brothers
Is that 1,100 adjustment in starts for Bachelor is that all the kids who went from [Axia] to Phoenix or is that somehow, there was some issue and only part of them got coded incorrectly.
The answer is that I don’t think that’s all of them and it was just a portion that were coded incorrectly and we’re not giving out what those numbers are anyway. You’ve got at least some visibility into it because certainly that was all of the transfers that we overlooked were graduates from the [Axia] program but not necessarily all of them.
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