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AMR Research's report focused on IT services as used by Consumer Products (CP) companies. Customer-facing initiatives are the top priority for many CP companies,and service providers are play- ing a key role in implementing core processes and technology. AMR evaluated service providers in

Source: AMR Research Report on IT service providers ranks IBM, Cognizant (CTSH), Accenture (ACN), Infosys (INFY), Wipro (WIT), Others