Seeking Alpha
  • David Jackson
    "Transactions belong on the Web, and interactions belong in the store" Thoughts? $T $AAPL $JCP $WMT $M $JCP $SHLD $SKS
    8/2/13
    Reply (9)
    • David Jackson: Sorry, article link: Rather than lament the death of retail, let's celebrate the rebirth of customer service http://bit.ly/18QTMWQ
      8/2/13
    • J. Sobes: I hate dealing w sales reps in stores, always trying to upsell. Clothes if you care about looks, food is obvious. All else should die
      8/2/13
    • J. Sobes: same day delivery now
      8/2/13
    • DAG1996: Perhaps the retailers that'll ultimately be most successful are the ones that find ways to bring the interactions to the customers (online).
      8/2/13
    • camus111: very profound...
      8/5/13
    • David Jackson: DAG1996 - really liked your comment.
      8/6/13
    • DAG1996: Thanks David. I just think if the online transaction experience could incorporate the better aspects of interactions stores are needed for..
      8/6/13
    • DAG1996: most people prefer to avoid stores. For years now I already buy most everything except food online... including non-food groceries, clothes
      8/6/13
    • mlcglobal: Great link to article! Interactions versus just transactions... a physical web page!... with the option to 'ship your pants'. $SHLD
      8/6/13