Doug Sheridan is Managing Director of EnergyPoint Research in Houston, Tx, an independent market research firm specializing in the measurement and monitoring of customer satisfaction and supplier performance in the oil and gas industry. Prior to founding EnergyPoint in 2003, Sheridan held commercial and corporate positions with a Fortune 500 company in the U.S. natural gas sector. Sheridan has been active in a number of industry associations, including the National Petroleum Council, and is regularly sourced for his analyses and opinion concerning oil and gas industry trends and issues, particularly in the area of customer satisfaction and supplier performance. He has been published and/or cited in the Wall Street Journal, New York Times, The Sunday Times, Oil & Gas Journal, E&P Magazine, Upstream Technology, Oil & Gas Investor, breakingviews.com, Gas Processors Journal and other trade, business and financial publications. Sheridan holds a BA from Vanderbilt University and an MBA from the University of Michigan's Ross School of Business. Readers are advised that Mr. Sheridan, through his firm EnergyPoint Research, is a specialist in the area of customer satisfaction. Neither he nor his firm is a registered or licensed financial analyst or advisor.