Dell didn't dump resources into a retail division under Rollins - Dell himself started that initiative. And it's a necessary one if Dell wants to capture consumers instead of just business and government dollars. Also, Dell was never about technology. The company's edge was low cost manufacturing, allowing them to win business by being the low cost producer. Another faux pas here is equating market share to success. Less market share at better profitability leads to better profits and a higher stock price. A lot of misconceptions in this article.
Dell: No Angles Left? [View article]
Steve
magicdiligence.com