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SA Editor Colin Lokey

 
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  • Short Sellers And Seeking Alpha [View article]
    Please understand that we receive over 5,400 comments on Seeking Alpha each day (!). As such, it's impossible for us to monitor each and every comment that comes in. We depend, to a certain extent, on users to report abuse when they see it. Once we identify a particular comment thread where the discussion has devolved into personal attacks, we can then monitor that thread for repeated abuse. We appreciate your help in our efforts to keep the discussion civil. Also, feel free to reach out to me directly with any questions or concerns about moderation. colin@seekingalpha.com
    Aug 2 09:56 AM | 4 Likes Like |Link to Comment
  • Short Sellers And Seeking Alpha [View article]
    I would remind everyone that we have a disputes team (of which I am a part) that is available 24-hours/day, 7 days/week. If there are factual errors in an article, we are happy to review them immediately and we will address as necessary. We're proud of the fact that we provide a forum whereby both the bulls and the bears can express their opinions. It takes two sides to make a market. In my experience, traders' convictions are made stronger when they have considered both sides of the argument. If you're truly interested in having an informed opinion about your position, you must first be willing to seriously consider the strongest form of the opposing viewpoint.
    Aug 1 11:11 PM | 3 Likes Like |Link to Comment
  • Bernanke And The U.S. Taxpayer: Europe's Unsung Heroes [View article]
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    Jul 22 04:26 PM | Likes Like |Link to Comment
  • Seeking Alpha Strikes A Victory For Free Speech [View article]
    Monkey see, Larry, et al.

    It is categorically untrue that we do not notify users whose comments have been deleted.

    If your comments have been removed we have sent you an e-mail 99.9% of the time. I am happy to resend written documentation of the time, date, and reason for any removals to anyone who perhaps did not receive our initial e-mail. Please e-mail or call me directly so that I can provide this information.
    Jul 11 07:31 PM | 1 Like Like |Link to Comment
  • Seeking Alpha Strikes A Victory For Free Speech [View article]
    Hi Larry, et al.

    Generally speaking, we do not allow community members to use comment threads to promote their paid services or products. There are exceptions to this, including instances wherein a user links to an article which is relevant to the investment idea under discussion, but the article happens to be posted on a site which offers paid services. Assuming, again, that the link is to pertinent information, we would be doing a disservice to readers were we to delete those links.

    We are far more lenient on links to paid content within users' StockTalks. We try to leave it up to users as to what they post on their StockTalks as long as the commentary isn't blatantly offensive or so far off-topic (the topic being, of course, investing) as to be completely irrelevant to our audience.

    I would also reiterate here what I noted elsewhere in this thread. Some parts of the moderation process are rule-based, and as such can be characterized as somewhat of a "science". Other parts of moderation require a more qualitative, subjective approach and are thus more of an "art". The latter characterization is applicable to our treatment of links to paid sites in StockTalks.

    Great question, by the way!
    Jul 9 12:27 PM | 3 Likes Like |Link to Comment
  • Are We Seeing Musk's Tesla Exit Strategy? [View article]
    Hi Value Horizon,

    This is a mischaracterization of our editorial staff. We do indeed evaluate articles based on content, presentation, etc. I'm happy to discuss this in more detail if you'd like to contact me directly. My contact info is on my profile.
    Jul 8 10:26 PM | 1 Like Like |Link to Comment
  • Seeking Alpha Strikes A Victory For Free Speech [View article]
    Hi Larry,

    We try to strike a reasonable balance here. If a user (any user, it need not be a contributor) posts a link to his or her paid service and that link goes to an article, chart, table, etc. that is relevant to the article on which the comment was posted, we'll generally allow it to stand (for example if the link goes to a free article on the user's site and at the bottom of that article there's a signup option). Conversely, if the link goes to something that's entirely unrelated to the topic under discussion and is thus simply a blatant attempt to solicit business, we will generally remove the link from the comment. I would also note that we are far more lenient on this with StockTalks. While hard and fast rules are important, part of moderation is an art not a science and I try to ensure the team is evaluating each report on its own merits while still preserving the spirit of our community guidelines and our site TOU.
    Jul 8 06:04 AM | 4 Likes Like |Link to Comment
  • Seeking Alpha Strikes A Victory For Free Speech [View article]
    Hi Critical Investor,

    "Having sound but disagreeing comments removed has everything to do with the status of the author > lots of followers, PVs."

    This is not true at all -- or at least it hasn't been on my watch. The "status" of the author has absolutely nothing to do with how we treat abuse reports.
    Jul 8 05:58 AM | 3 Likes Like |Link to Comment
  • Seeking Alpha Strikes A Victory For Free Speech [View article]
    Larry,

    We send an e-mail on nearly every single comment deletion. Exceptions to this are exceptionally rare (I would estimate less than one or two instances in several thousand).
    Jul 7 07:30 PM | 3 Likes Like |Link to Comment
  • Seeking Alpha Strikes A Victory For Free Speech [View article]
    Hi Nate,

    The bar for deleting comments is quite high and in fact, it is around 3 times higher than it was 6 months ago. I'm happy to elaborate on this further if you'd like to contact me directly.
    Jul 7 07:08 PM | 5 Likes Like |Link to Comment
  • Seeking Alpha Strikes A Victory For Free Speech [View article]
    Our moderation team is completely independent and is beholden only to our community guidelines and our Terms Of Use. Decisions are based on whether comments violate those guidelines and terms and nothing else. I can assure you that the team's decisions are unbiased. If you have any questions or concerns about this, please contact me directly. My contact information is on my profile.
    Jul 7 07:06 PM | 7 Likes Like |Link to Comment
  • Seeking Alpha Strikes A Victory For Free Speech [View article]
    I would add that allowing authors to maintain their pseudonymity ensures that Seeking Alpha will continue to be a platform where readers can get both sides of the story. A contributor who wants to voice legitimate concerns about a company may be discouraged from doing so if forced to reveal his or her real identity to the public. Fear of reprisal can exert a "chilling" effect on the dissemination of information that is useful to the investing public. By protecting authors' right to use a pen name, we effectively create an environment where the bulls and the bears feel equally at home discussing their ideas.
    Jul 7 07:02 PM | 11 Likes Like |Link to Comment
  • Seeking Alpha Strikes A Victory For Free Speech [View article]
    Hi everyone,

    Eli is correct. We have dramatically decreased the proportion of reported comments that are deleted. I'm going to speak frankly because I think it's an important point. The numbers don't lie. We are deleting around 3 times fewer abuse reports than we were six months ago. This is not an anomaly based on a few observations -- the sample size on this is around 650/day. As such, it is indisputable that we are doing a far better job of preserving free and open debate. Thank you all for your participation.
    Jul 7 06:50 PM | 10 Likes Like |Link to Comment
  • What Seeking Alpha Is Doing To Prevent Paid Stock Promotion [View article]
    Hi blueice, wyostocks, DividendInvestor, and the whole SA community,

    First, I want to apologize if our moderation policy comes across as arbitrary or inconsistent at times. To the extent it does appear inconsistent, I would note that there are more than 4,000 comments posted everyday on Seeking Alpha (how awesome is that?!) and it is impossible for the moderation team to monitor every comment thread. We depend, to a certain extent, on the community to report abuse when they see it (crowdsourcing in action) and because of this, there will be times when the comments deleted on a particular thread are not in fact the most abusive comments in that thread. We do try to mitigate this by reviewing certain threads in their entirety, but given the sheer volume of comments left on the site, reviewing each and every comment is not possible.

    While I do not want to speak to individual comments here, I would say that two things we are particularly keen on addressing are comments which constitute allegations of bad faith against others and comments which do not add anything to the discussion.

    Finally, I want to make it clear that the threshold for having comments removed by our moderation team has never been higher (I watch the statistics on this each and every day). Without getting into specifics, the numbers overwhelmingly show that we have made great strides lately in the extent to which our moderation team defends the rights of readers to engage in free and open debate.

    Please note that I am always available to discuss moderation questions or concerns. If you feel you have had a comment deleted unjustly by our moderation team, I am an e-mail or a phone call away. My contact information is on my profile and I'm always available to talk with members of our community.
    Jun 27 08:30 PM | Likes Like |Link to Comment
  • Seeking Alpha Celebrates 2MM Real-Time Alerts Subscribers! [View article]
    Although we do monitor comment threads, we depend, to a certain extent, on the community to report abuse. There are over 4,000 comments posted per day on Seeking Alpha (which is awesome, by the way). We cannot read each and every one. The beauty of the system (crowdsourcing wins again) is that between our 3.4 million users, someone does read the majority of the comments and when they see abuse, they typically report it which is what makes the system work.
    Jun 18 08:23 AM | 1 Like Like |Link to Comment
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