Thomas J. Gordon

The Dangers of Cloud Computing: VirtSec on Steroids

I find this interesting. How a saas environment does new releases is fascinating to me. How does crm do new release of its sales lead mgmt software? I have worked in IT a long time. When you have a 1000 different companies using the same software (is that how crm does it?) what happens when you want to do a release? Some people get really irratable when you change what they are using. What if the changes you want to make require database changes and you have to upgrade 1000 customers at the same time? My guess is crm doesn't do many changes to its software that affect existing customers and that changes are slower than for most shops that have in house IT. But I'm not sure. Anyone have any experience with this? ... Flash