"You’ve got to start with the customer experience and work backwards...
Saturday, June 16, 2012, 5:40 PM ET"You’ve got to start with the customer experience and work backwards to the technology," Steve Jobs once said. Tristan Louis is worried Apple (AAPL) is straying a bit from Jobs' philosophy, even as its engineering work remains top-notch. Apple's decision to release a MacBook Pro with a retina display before updating all its apps to support it is cited as an example, as is its decision to use a power adapter for its next-gen AirPort Express that's different from MacBook adapters. (yesterday) (also)
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