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The billion dollar question of whether of not Wal-Mart's (WMT +0.5%) Sam's Club can ever...
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Monday, November 5, 2012, 3:47 PM ETThe billion dollar question of whether of not Wal-Mart's (WMT +0.5%) Sam's Club can ever overtake Costco (COST +1.7%) might come down to if enough incentives exist to draw consumers away from the clicking Costco model. New brands, rebates, and the lure of Apple products are a nice start - but the ace-in-the-hole could be Sam's grocery advantage, fresher and fuller products, at the 616 stores it operates. (Annual sales breakdown: $97B in sales for Costco vs. $53.8B for Sam's)
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Just try returning something and you will know what I mean. Poorly paid employees giving poor service.
It will be perfect once Sams introduces some sort of rebate program like Costco has