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Three members of Sirius XM Radio's (SIRI -0.6%) board resign in an unsurprising development...
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Wednesday, January 23, 2:48 PM ETThree members of Sirius XM Radio's (SIRI -0.6%) board resign in an unsurprising development after the company lost control of itself to Liberty Media. Leon Black, Lawrence Gilberti, and Jack Shaw stepped down to be replaced by Liberty-affiliated Mark Carleton, Robin Pringle, and Charles Tanabe.
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Maybe the new owners understand that SIRI is a diamond in the rough which has suffered from poor management and poor execution?
I am also a customer with my car having service as well a siri radio in my house.
The problem with siri is customer service: too many plans, few of which are understood by the siri folks selling them; a less than seamless integration between siri and xm. I think I have both but I am not sure. Billing is unclear for sure. To me the whole sales and service part of the business needs revamping, following the principal of KISS (keep it simple stupid).
You can always tell which companies have things under control: Call a bank about a mortgage and some banks have idiots working who couldn't crunch a number who figure a payment if they tried while other banks have top-notch folks on it.
Cruise lines: some have folks that are familiar with every deal, every perk, ever cruise ship and work to benefit the potential purchaser while some lines and agents know nothing!
In siri's case, ignorance and incompetence prevail and should, no make that must, be corrected and soon!