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Pat Jones
Send Message is Worldwide leading Online Computer Support service on US:+1-877-778-8298, UK:+44-808-189-1459. Get Online Technical Support for all your computer issues be it any brand viz. Dell, HP, IBM, Lenovo, Acer, Windows Support, Windows XP Vista and Windows 7, email and Outlook Support,... More
  • TechArva Technical Support Review 0 comments
    Aug 1, 2011 11:21 AM | about stocks: FREEF, PCRFY, NEWS

    Last week, me and my friends appeared for my semester exams. Six of us who were appearing for the tests, experienced computer problems - getting stuck while typing, mouse not responding,  system was too slow & sluggish. Though we somehow managed to finish the exam but once we returned home, we tried to fix the issue and it got fixed for some time. But when we appeared for another exam we faced the same issue. Problems like these are very common with machines but it is more problematic when you have an important work to do. So we thought of contacting a tech support.  

    There are many IT tech support in the market, but choosing a reliable and reputed one with good tech support services is difficult. Sometimes, they are unable to understand and rectify your problem and sometimes, the behavior of the executives makes the trouble. I mean to say that it is very tough to find a tech support with good service, knowledge and behavior. I had an encounter with a tech support executive at I had a conversation with him for about half an hour, and truly speaking, it was a great experience and he resolved my issue so efficiently.

    The executive who assisted me was very helpful and I was very neutral while answering to his primary questions regarding my issue. Gradually with the humbleness and patience with which the tech executive listened to my problem, I lost all my temper and anxiety and became comfortable. The computer support services provided by Techarva technical support was very supportive and in simple easy to follow steps so that the customer can get the exact solution for his problems quickly.

    Communicating with customers with patience and humility is not that easy, as most of the executives get annoyed sometimes and become rough. They should understand that customers are not experts like them (therefore they need assistance in easy to follow steps), some of them are unable to even put up their exact problem. But it’s the tech executive’s responsibility to deal with the customer in a humble way and try to understand and resolve their issues.

     At TechArva, I found that they have different executives for different issues who are specialized in their fields, as my issue was dealt by the Adobe technical support executive. The executive got involved with my issue like it was his own problem and asked my permission to access my laptop remotely. With my permission, he took control of my laptop and within 15-20 minutes, rectified the issue. He then informed me that it was due to some major infection caused by some malicious programs. Hence, he suggested me antivirus and installed it for me. After finishing, he assured me that the problem will not persist again. And till this time, I have no further issues with my laptop. Then I went through their website and found that apart from the phone support, TechArva also provide online tech support and remote support 24/7 x 365 days. For online customers, they also offer the email tech support, where the customers can mail to the executives and seek help. Apart from this, they have an annual PC support service plan wherein they provide all kinds of computer support services. Not only this, they also provide help and support for a group of pc’s and for which they have special packages.

    In short, I must say TechArva is the best world wide technical support services I have even come across with and it is a one stop solution for all your computer problems, a place where you can get the best customer services all round the year.

     Pat Jones

    Disclosure: I have no positions in any stocks mentioned, and no plans to initiate any positions within the next 72 hours.
    Stocks: FREEF, PCRFY, NEWS
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