The Better Business Bureau Awards StarTex Power “A+” Review Rating
Constellation Energy Retail Electricity Provider in Texas Achieves Coveted New Ranking in First Year of Eligibility
HOUSTON--(BUSINESS WIRE)-- StarTex Power, an acclaimed Constellation Energy (CEG) retail electricity provider in Texas, announced today that the greater Houston and South Texas Better Business Bureau has upgraded the companys review rating from an A to A+.
This was the first year StarTex Power, which has been in business since 2004, was eligible to receive the coveted A+ ranking.
An A+ ranking by the Better Business Bureau is a tremendous honor. To be awarded this ranking during our first year of eligibility is an even greater one. Customer care and delivering the Star Treatment to each of our customers every day have been and always will be a core value of StarTex Power, said Marcie Zlotnik, executive vice president, StarTex Power. We strive to do this by delivering exceptional customer care, low rates and no surprises. This upgraded ranking by the BBB serves as validation we are achieving that goal.
Better Business Bureau review ratings are awarded based on the following grading elements: complaint history, type of business, time in business, background information, honoring commitments to the BBB, licensing or governmental actions, and advertising issues. Companies are assigned a letter grade from A+ to F or a company may receive an NR (no rating). A company must be in business for eight years to be eligible for the A+ ranking.
The credit must go to our incredible employees who, regardless of their position or title, are committed to providing exceptional customer care every day, Zlotnik said. I am so proud of the entire StarTex Power team.
The A+ ranking is the latest in a string of successes for the Texas electricity company. In September 2011, StarTex Power placed 11th in the Houston Business Journals Fast 100. Earlier in the year, the company became the first retail electric provider to win back-to-back Pinnacle Awards from the Better Business Bureau and was ranked by the Houston Business Journal as one of the best places to work in Houston. For more information on StarTex Power and to see how you can get the Star Treatment through their low rates, award-winning customer care, and no surprises, visit www.StarTexPower.com.
In May 2011, StarTex Power was acquired by Constellation Energy, a leading national competitive energy supplier whose Constellation NewEnergy retail arm also enjoys an A+ rating from the Houston and South Texas Better Business Bureau.
Were thrilled that one of the newest members of the Constellation family has joined the ranks of the Better Business Bureaus A+ team in South Texas, said Kenny Matula, head of residential electric choice programs for Constellation.
About StarTex Power
StarTex Power (REP #10089) gives its customers the Star Treatment with competitive prices, transparent billing, and superior customer service. StarTex Power is the sole Retail Electric Provider to be awarded the 2011 and 2010 Better Business Bureau Pinnacle Award and was named the #1 Fastest Growing Energy Company in 2009 by Inc. Magazine. StarTex Power was the only Texas-based retail electric provider to be named a Top Small Company Workplace for 2010 by Inc. Magazine and Winning Workplaces. StarTex Power has been named among the top ten Best Places to Work by the Houston Business Journal for four consecutive years. Serving approximately 165,000 residential and commercial customers, StarTex Power is committed to upholding the highest standards in the retail electric industry.
About Constellation Energy
Constellation Energy is a leading competitive supplier of power, natural gas and energy products and services for homes and businesses across the continental United States. It owns a diversified fleet of generating units, totaling approximately 12,000 megawatts of generating capacity, and is a leading advocate for clean, environmentally sustainable energy sources, such as solar power and nuclear energy. The company delivers electricity and natural gas through the Baltimore Gas and Electric Company (BGE), its regulated utility in Central Maryland. A FORTUNE 500 company headquartered in Baltimore, Constellation Energy had revenues of $14.3 billion in 2010.
Maureen Brown, 410-470-7433
Source: Constellation EnergyCopyright Business Wire 2012