Tellabs Honored with STAR Award for Education Services Excellence in Enabling Customer Success
NAPERVILLE, Ill., May 10, 2012 /PRNewswire/ -- Tellabs (TLAB) announced it has been named the winner of the Spring 2012 Technology Services Industry Association (TSIA) STAR Award for Education Services Excellence in Enabling Customer Success. The award was announced May 9 at the Technology Services World (TSW) 2012 Best Practices conference in Santa Clara, California.
The TSIA STAR Award for Education Services Excellence in Enabling Customer Success is meant to recognize Education Services (ES) organizations for a demonstrated organizational commitment to and record of achievement in enabling customer success. Successful candidates should not only be able to demonstrate strong culture and process, but also clear benefit to the ES organization, or to the company, as a result of excellence in enabling customer success.
"This award reflects Tellabs' commitment to provide high-quality customer services globally and enable our customers to succeed and achieve their business goals," says Roger Heinz, executive vice president, global sales and services, Tellabs. "Through education services, we help customers get full use of Tellabs solutions and maximize the return on investment in their networks."
"The STAR Awards program is a long-standing honor in the technology services industry, recognizing organizations that set the standard for leadership and dedication to this important market space," said J.B. Wood, president and CEO of TSIA. "Tellabs has clearly demonstrated its high-level commitment to delivering world-class results in the area of Education Services Excellence in Enabling Customer Success and it was an honor to recognize them at our TSW Best Practices event."
Companies seeking the STAR Award undergo a rigorous evaluation process, with the winners selected by TSIA's service discipline advisory board members. Since its inception in 1990, the STAR Awards have become one of the highest honors in the technology services industry, acknowledging the contribution of companies of all sizes to the continual improvement of technology services delivery industry-wide. For information on the STAR Awards, go to www.tsia.com/awards_and_certifications/star_awards.html
About Tellabs Tellabs innovations advance the smart mobile Internet and help our customers succeed. That's why 80% of the top global communications service providers choose our mobile, optical, business and services solutions. We help them get ahead by adding revenue, reducing expenses and optimizing networks.
Tellabs is part of the NASDAQ Global Select Market, Ocean Tomo 300® Patent Index, the S&P MidCap 400 Index and several corporate responsibility indexes including the Maplecroft Climate Innovation Index, FTSE4Good and eight FTSE KLD indexes. www.tellabs.com
The Technology Services Industry Association (TSIA) is the world's leading organization dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, exceptional peer networking opportunities, and high-profile certification and awards programs. TSIA corporate members represent the world's top technology companies as well as scores of innovative small and midsize businesses in four major markets: enterprise IT & telecom, consumer technology, healthcare & healthcare IT, and industrial equipment & technology. www.tsia.com
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