DP&L Warns Customers: Don’t Fall Victim to Nationwide Scam Promising to Pay Your Utility Bill
DAYTON, Ohio--(BUSINESS WIRE)-- At a time when the recent heat wave may increase next months electric bills, utility customers are being taken in by an identity theft scheme that is sweeping the country.
Dayton Power & Light (DP&L) has received calls from customers who have been contacted by individuals who claim President Obama is paying utility bills as part of a bailout plan. Targets of the scam are asked to register for the program and to provide personal and financial information.
But there is no such program. The scammers are simply seeking personal information as part of a nationwide identity theft fraud. Unfortunately, many victims received forwarded emails or text messages from friends and family.
The scam uses email, twitter, phone calls and even door-to-door visits. Sometimes, utility customers are asked to provide the number on the back of their Social Security cards. It is a way to get Social Security numbers, bank account or routing numbers to use in identity theft.
The scammers assure targets that their utility bills will be paid if the information is provided and in some cases they provide a confirmation number. But victims soon learn that the bill was not paid. And now the identity theft scammers have personal and financial information to deduct funds from victims accounts.
For more information, see this warning from the Better Business Bureau.
DP&L offers these tips:
- Never give anyone personal information such as your Social Security number (or numbers from the back of your Social Security card), bank account number or credit card number unless you initiated the conversation and you are confident the transaction is legitimate.
If you receive a call from someone claiming to be with your utility
company asking for payment, hang up and call the utilitys customer
service number. DP&L customers can email
us or call
- If you have already provided information to someone making this offer, contact your bank and the three national credit bureaus, Equifax, Experian, and TransUnion immediately.
- If someone pressures you to provide personal or financial information, hang up immediately. Notify your local police department.
- Check on elderly relatives and friends, often targets of such schemes, to make sure they have not fallen victim to this fraud.
About The Dayton Power and Light Company and DPL Inc. (DPL)
The Dayton Power and Light Company is the principal subsidiary of DPL Inc., a regional energy company.
DPL Inc.s other subsidiaries include DPL Energy, LLC (DPLE) and DPL Energy Resources, Inc. (DPLER), which also does business as DP&L Energy. The Dayton Power and Light Company, a regulated electric utility, provides service to over 500,000 retail customers in West Central Ohio; DPLE engages in the operation of merchant peaking generation facilities; and DPLER is a competitive retail electric supplier. DPL Inc., through its subsidiaries, owns and operates approximately 3,800 megawatts of generation capacity, of which 2,800 megawatts are coal-fired units and 1,000 megawatts are natural gas and diesel peaking units. Further information can be found at www.dplinc.com.
DPL Inc. was acquired by The AES Corporation in 2011. AES is a Fortune 200 global power company. It provides affordable, sustainable energy to 27 countries through a diverse portfolio of distribution businesses as well as thermal and renewable generation facilities. Its workforce of 27,000 people is committed to operational excellence and meeting the world's changing power needs. AES 2011 revenues were $17 billion and it owns and manages $45 billion in total assets. To learn more, please visit www.aes.com.
Dayton Power & Light
media line: 937-224-5940
Source: Dayton Power & LightCopyright Business Wire 2012