Lake Michigan Credit Union Successfully Launches ORCC’s Architect Digital Banking Platform
CHANTILLY, Va.--(BUSINESS WIRE)-- Online Resources Corporation (NASDAQ: ORCC), a leading provider of digital financial services, today announced that Lake Michigan Credit Union ($3 billion in assets, 185,000 members) successfully launched its Architect TMDigital Banking solution, converting nearly 102,000 members to the new platform after a smooth implementation.
A client of ORCCs bill pay services since 2002, Lake Michigan Credit Union now offers members a single user experience from their banking and bill pay services. Both solutions integrate seamlessly with the credit unions Symitar core solution.
Converting to a new system of any kind is probably the largest, most complex project a financial institution can undertake, and with it comes many challenges, said Razi A. Qadri, CIO and SVP of Corporate Services Group for Lake Michigan Credit Union. From past experiences of converting other systems and knowing what can potentially happen, we didnt anticipate that it would go as smoothly as it did. ORCC truly has the best implementation team.
Ultimately, Lake Michigan Credit Unions success is attributed to the execution. The ORCC implementation team ensured that the credit union was well aware of the significance of the final conversion, developing a detailed conversion plan with little impact on members. As a result, Lake Michigan Credit Union seamlessly converted nearly 60 percent of its current members to its online banking platform, with plans to grow its member base.
Lake Michigan Credit Union continues to set the industry standard by providing superior online service to increase membership, said Steve Ryan, executive vice president of Software Solutions & Services for ORCC. We look forward to meeting the current and future needs of its growing member base.
ORCCs Architect solution enables Lake Michigan Credit Unions members to not only have a highly-intuitive, personalized user experience, but one that adapts to user behavior and preferences. The credit union can also now offer members new advanced functionality. With Architects extensible platform, Lake Michigan Credit Union has full control to easily add or develop their own new and innovative features as new trends or needs emerge as well as manage new configuration and administration as user adoption increases.
ORCCs Architect solution integrates seamlessly with its Advantage banking bill payment solution, where it has been serving community banks and credit unions as an industry leader for more than 15 years. ORCC has connections to core processors and ATM networks that provide real-time access to more than 90 percent of checking accounts in the United States and to the 9,000+ domestic biller endpoints within ORCCs Biller Endpoint Network.
ORCC Digital Banking and Bill Payment services enable higher electronic rates, faster payment speed and a consistent payment process for its clients and their end users.
About Online Resources Corporation (ORCC)
Online Resources Corporation powers financial interactions between millions of consumers and the companys financial institution and biller clients. Backed by its proprietary payments gateway that links banks directly with billers, the company provides web and phone-based financial services, electronic payments and marketing services to drive consumer adoption. Founded in 1989, ORCC is the largest financial technology provider dedicated to the online channel. For more information, visit www.orcc.com.
This news release contains forward-looking statements based on Online Resources Corporation management's current expectations and beliefs and a number of assumptions concerning future events made with information that is currently available. The words "will," "would," "may," "should," "estimate," "project," "forecast," "intend," "expect," "believe," "target," "designed," "plan," and similar expressions are intended to identify forward-looking statements. Readers are cautioned not to place undue reliance on such forward-looking statements, which are not a guarantee of any results or performance and are subject to a number of known and unknown risks, uncertainties and other factors which could cause actual performance or results to differ materially and adversely from any results or performance expressed or implied by such forward-looking statements. Certain factors that might cause such a difference include, but are not limited to: a history of losses and anticipation of future losses; potential fluctuations in operating results; dependence on the marketing efforts of third parties; potential loss of one or more material clients; potential need for additional capital; potential inability to prevent systems failures and security breaches; potential inability to expand certain services and products in the event of a substantial increase in demand for such services and products; competitive pressures; ability or inability to attract and retain skilled personnel; reliance on patents and other intellectual property; potential change in the rate of user adoption of certain products and services; exposure to consolidation in the financial services industry; and government regulatory developments. For a more detailed description of the factors that could cause such a difference, please refer to our latest filings with the Securities and Exchange Commission, including (but not limited to) the information provided under the heading "Risk Factors" in our latest Annual Report on Form 10-K. We assume no obligation to update or supplement any forward-looking statements.
Online Resources, ORCC and the Online Resources logo are trademarks of Online Resources Corp. Other company and product names and logos used in this release are the trademarks of their respective owners.
Online Resources Corporation
Mary York Cox, 678-781-7217
Michael Touchton, 678-781-7215
Source: Online Resources CorporationCopyright Business Wire 2012