John Hancock Takes Home Overall Industry Leadership Award

FALLS CHURCH, Va.--(BUSINESS WIRE)-- CSC (NYSE: CSC) today announced the 2012 winners of the third annual Connect for Life and Annuity Awards, which recognize CSC clients for exceptional results achieved in policy administration, information technology, customer experience and social networking, and for setting outstanding examples in the area of regulatory compliance leadership. CSCs North American client community nominated and selected the winning carriers, which were honored at an awards ceremony attended by more than 400 of their peers at the CSC Connect for Life and Annuity conference in New Orleans.

John Hancock Financial Services of Boston, a unit of Manulife Financial Corporation, received the overall Industry Leadership Award for upgrading its existing VANTAGE-ONE and Distribution Support System (DSS) mainframe environments to a new zLinux distributed platform for a lower total cost of ownership.

With current market conditions impacting the annuity business, we were looking for innovative, cutting-edge technology to lower our operating costs and optimize our platforms efficiency and effectiveness, said Tony Todisco, vice president, John Hancock Annuity Systems. We decided to embark on this project because we have a long-standing relationship with CSC and have a track record of success with them in other large projects. The strategic move is expected to generate significant cost savings.

For the second consecutive year, Pacific Life Insurance Company of Newport Beach, Calif., won the Leadership in Policy Administration Award. This year the carrier was recognized for an upgrade of CyberLife completed with staffing support from CSCs managed services, setting a standard for timely software upgrades.

Federated Life Insurance Company of Owatonna, Minn., received the Leadership in Information Technology Award for implementing nbAccelerator in conjunction with Insurance Optics Business Analytics. The systems now support onboarding applications, policy processing, requirements management and work tracking. They also facilitate Federateds tele-interview process.

Lincoln Financial Group of Philadelphia won the Customer Experience Award for implementing Customer Service Accelerator to provide its representatives with a single, intuitive, web-based application that interfaces with Lincolns core administration systems.

American Family Insurance of Madison, Wis., won the WikonnecT/Social Networking Award for providing useful content to CSCs business-to-business social networking site, WikonnecT.

Thrivent Financial for Lutherans of Appleton, Wis., and Allstate Insurance Company of Northbrook, Ill., were recognized for their proactive leadership in CSCs Regulatory Compliance Community.

The Connect Awards shine a spotlight on companies taking the lead through innovative projects and system enhancements, said Mike Risley, president of CSCs Life Insurance and Annuity Division. We congratulate this years honorees and acknowledge the contributions they make toward advancing the success of our entire life and annuity client community.

For more information about CSC in life insurance and annuities, visit www.csc.com/life_annuities_and_pensions.

About CSC in Financial Services

More than 1,200 major banking, insurance, investment and wealth management, and securities firms rely on CSCs global financial services team to turn their ambitions into realities. With a track record for delivering software, consulting, and IT and business process outsourcing and services at scale, CSC brings a deep understanding of the financial services business and a collaborative culture to one of the industrys most engaged client communities. For more information, visit www.csc.com/financialservices.

About CSC

CSC is a global leader in providing technology-enabled business solutions and services. Headquartered in Falls Church, Va., CSC has approximately 96,000 employees and reported revenue of $15.8 billion for the 12 months ended June 29, 2012. For more information, visit the companys website at www.csc.com.

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CSC
Marian Kelley, 512-275-5722
Director, Media and Analyst Relations
Financial Services Group
mkelley3@csc.com
or
Joel Shadle, 703-645-2660
Corporate Media Relations
jshadle@csc.com
or
Steve Virostek, 703-641-3000
Director, Investor Relations
investorrelations@csc.com

Source: CSC

Copyright Business Wire 2012