Aetna, Carolinas HealthCare System Advance More Collaborative Care in Charlotte
CHARLOTTE, N.C.--(BUSINESS WIRE)-- Aetna (AET) (NYSE: AET) and Carolinas HealthCare System (CHS) today announced an innovative new approach to care in the Charlotte area. Beginning April 1, Aetna and CHS are using a clinically integrated organization (CIO) model to support stronger patient-centered medical homes and other accountable care efforts.
Using CHSs broad system of integrated facilities and physicians, the collaboration is designed to give Charlotte-area employers better health care options for their employees by:
- Creating a more coordinated, personalized experience for patients;
- Saving employees money when they use providers in CHSs clinically integrated care network; and
- Improving health care outcomes.
The arrangement is one of Aetnas first accountable care collaborations designed specifically to offer self-insured customers the quality improvement and cost-saving benefits available through these models. It also is available to fully insured customers.
Aetna is working to change the health care system to one that focuses on quality and affordability, not just volume, said Margie Maxwell, president of Aetnas operations in North Carolina, South Carolina, Tennessee and Arkansas. Working with organizations like Carolinas HealthCare System, were helping our members receive the care they need to live healthier, more productive lives. Well continue to seek collaborative opportunities in an effort to improve efficiency, quality and customer satisfaction.
As part of the collaboration, CHS and Aetna will review trends among members cared for in the model and develop plans to improve them where needed, such as:
- Increasing prescribing of generic drugs by providers;
- Maintaining CHSs performance at national benchmark levels for annual hemoglobin and lipid testing for members with diabetes; and
- Increasing CHSs current performance to national benchmark levels for annual eye exams for members with diabetes, and breast cancer screening.
Patient Centered Medical Homes Offer Integrated Care Approach
Carolinas HealthCare System has a tradition of focusing our efforts to deliver high-quality health care services and has been a leader in the movement to the medical home approach, said Joseph G. Piemont, president and chief operating officer of CHS. This collaboration with our comprehensive, coordinated system of care is beneficial for patients.
A medical home is a team of physicians and other clinicians in one practice working together to provide comprehensive medical care on an ongoing basis, resulting in more efficient and effective care.
There are 77 patient-centered medical homes within CHS, each accredited by the National Committee for Quality Assurance (NCQA). Customers using the new model will benefit from CHSs integrated approach to high-quality health care. It will help them navigate comfortably through the course of prevention, diagnosis and treatment, using a process that requires exceptional teamwork and collaboration.
CHS will also provide Aetna members with a single phone number for scheduling appointments with CHS physicians, as well as online appointment scheduling. Members also can use a mobile application that lists wait times at 21 CHS urgent care locations and 14 emergency departments.
Aetna is working with health care organizations across the country to develop products and services that support value-driven, patient-centered care. Aetnas solutions help all types of patients, regardless of payer. Information about Accountable Care Solutions from Aetna is available at www.aetnaacs.com.
About Carolinas HealthCare System
Carolinas HealthCare System (CHS), one of the nation's leading and most innovative health care organizations, provides a full spectrum of health care and wellness programs throughout North Carolina and South Carolina. Its diverse network of more than 791 care locations includes academic medical centers, hospitals, health care pavilions, physician practices, destination centers, surgical and rehabilitation centers, home health agencies, nursing homes, and hospice and palliative care. CHS works to improve and enhance the overall health and well-being of its communities through high-quality patient care, education and research programs and a variety of collaborative partnerships and initiatives. For more information, see www.carolinashealthcare.org.
Aetna is one of the nation's leading diversified health care benefits companies, serving approximately 37.3 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioral health, group life and disability plans, and medical management capabilities, Medicaid health care management services and health information technology services. Aetnas customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups and expatriates. For more information, see www.aetna.com.
Walt Cherniak, 410-401-9490
Carolinas HealthCare System
Amy Murphy, 704-446-8814
Source: AetnaCopyright Business Wire 2013