Heard during Home Depot's (HD -0.3%) presentation at the Bernstein Strategic Decisions...

|By:, SA News Editor

Heard during Home Depot's (HD -0.3%) presentation at the Bernstein Strategic Decisions Conference: 1) CEO Frank Blake stays with the theme the housing market is recovering as he points to pricing as a powerful catalyst for Home Depot, but he also warns that the availability of credit could be hampering upside. 2) The retailer still has an eye on the negative equity situation for U.S. homeowners and is optimistic, but isn't making too much out of the latest Case-Schiller reading on home prices. 3) Customer service is a larger focus with more appliances being sold. Overall, 60% of employee time should be customer-facing, according to Blake. (webcast)