Overstock.com (OSTK) finished last in a survey conducted by research firm ForSee regarding...

Overstock.com (OSTK) finished last in a survey conducted by research firm ForSee regarding customer satisfaction among online shoppers during the holiday season. Gap (GPS) had the second-lowest score, while Netflix (NFLX) posted the largest Y/Y decline. Amazon (AMZN) topped the leaderboard with a score of 88/100, up slightly from last year's 86/100.

From other sites
Comments (3)
  • hardspear
    , contributor
    Comments (3) | Send Message
    I have to agree with Amazon's rating, it could even be higher in my opinion. Bought a Kindle a few months ago. Through my own fault it got damaged. I merely phoned Amazon's customer service to find out where I could get it fixed. Instead, they sent me a replacement which arrived in 2 days. I can't remember the last time I had customer service that good. If good service makes them a juggernaut, I say let them them dominate. Competition is not solely reliant on price.
    28 Dec 2011, 11:41 AM Reply Like
  • joey554
    , contributor
    Comments (605) | Send Message
    Imagine consumer satisfaction after they lose Starz content in another month.
    28 Dec 2011, 12:13 PM Reply Like
  • bill d
    , contributor
    Comments (1893) | Send Message
    Re "Overstock.com (OSTK) finished last..."
    Best online shopper site I have ever used and I have used quite a few.
    Not always the best price but free shipping, rewards, cust svc can't be beat.
    2 Jan 2012, 02:50 PM Reply Like
DJIA (DIA) S&P 500 (SPY)
ETF Screener: Search and filter by asset class, strategy, theme, performance, yield, and much more
ETF Performance: View ETF performance across key asset classes and investing themes
ETF Investing Guide: Learn how to build and manage a well-diversified, low cost ETF portfolio
ETF Selector: An explanation of how to select and use ETFs