Norwegian Air removes Dreamliner from service, says reliability unacceptable

|By:, SA News Editor

"The aircraft's reliability is simply not acceptable, our passengers cannot live with this kind of performance," Norwegian Air Shuttle says, removing one of its 787 Dreamliners from service after a hydraulic pump failure left it stranded in Bangkok.

In the mean time, Norwegian will lease an Airbus A340 to round out its long-haul service, a bitter pill for Boeing (BA) as it tries to bolster confidence in the Dreamliner which continues to suffer from a variety of glitches.

BA indicated the problem would be fixed in "a matter of days" and is working with the airline on a solution.

It would appear that Norwegian has a right to be frustrated — its two Dreamliners have broken down more than a half dozen times this month, Reuters notes.