- Amazon (AMZN) is set to significantly increase the fees it charges merchants for selling via its Webstore platform. As of Feb. 4, subscription fees will rise to $79/month for both merchants selling only on their site, and those selling both on their site and Amazon; they respectively paid $40/month and no subscription fee before. In addition, the transaction fee charged to the latter group will double to 2%.
- Amazon has already carried out a string of fee hikes for its on-site fulfillment services. But while merchants have griped, the hikes haven't yet halted Amazon's share gains against EBAY and other rivals. 3rd-party sales accounted for 40% of Amazon's Q3 paid units, and are a relatively high-margin business.
- AllThingsD reports the AmazonFresh grocery delivery service could launch in San Francisco on Tuesday. AmazonFresh, which helps act as a foundation for Amazon's same-day delivery efforts, launched in L.A. earlier this year, and might soon launch in NYC. No drones for now.
- Amazon has topped analytics firm ForeSee's customer satisfaction rankings for 100 top brands, with a score of 87. eBay comes in at #39, and has a score of 82.
Amazon roundup: Webstore fees, AmazonFresh, customer satisfaction
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