- UPS (UPS) has cleared the backlog of packages that built up after the company's systems were overwhelmed by a late surge in online shopping before Christmas. The pile-up, which was exacerbated by bad weather, meant that UPS was unable to deliver the parcels in time for the holiday.
- UPS will refund shipping costs to air and international customers who didn't get their Christmas packages on time.
UPS clears Christmas pile-up
Dec 29 2013, 04:54 ET