Heard during Best Buy's holiday sales conference call

|About: Best Buy Co. (BBY)|By:, SA News Editor

Execs with Best Buy (BBY) did little to shore up confidence in the retailer during their conference call this morning.

CEO Hubert Joly said the company had to live up to its early promises to customers which left it in a predicament when peers dropped prices.

The tone of the call is such that the company seems to be indicating its wants get back to its service value-added proposition which sets it apart from Amazon and stop playing the cut-throat game of protecting every basis point of market share.

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Holiday sales conference call webcast