The National Highway Traffic Safety Administration received over 260 complaints about GM's (GM) faulty ignition switches but declined to investigate, an NYT analysis shows. The agency has said that it didn't act because there wasn't enough evidence to show that the problem existed beyond isolated incidents.
GM has said that the defect, which can shut down a car's engine and power system, and disable airbags, is linked to 13 deaths. The company has recalled over 1.6M vehicles because of the problem.
Meanwhile, the WSJ looks at how GM's "bureaucratic complexity" hampered the firm's inability to address the fault much earlier.
"Ross Perot once said that where he came from, if you see a snake, you kill it. But at General Motors, if you see a snake, you hire a consultant on snakes, then you form a committee on snakes, and then you discuss it for a couple of years," the WSJ writes. Perot made the comment over 25 years ago, "but he could have said it yesterday."