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McDonald's COO to retire

  • McDonald's (MCD +0.8%announces that COO Tim Fenton will retire on October 1 of this year.
  • The exec will serve as a special adviser to CEO Don Thompson following his retirement.
  • The company says it won't fill the COO role, but will add responsibilities to two other high-level managers.
Comments (8)
  • J Mintzmyer
    , contributor
    Comments (3644) | Send Message
     
    Not exactly a "shake up" but okay...
    20 Mar, 05:15 PM Reply Like
  • Dr Joseph Haluska
    , contributor
    Comments (310) | Send Message
     
    Couldn't agree more, J. Quality starts at the top. or not.
    20 Mar, 07:03 PM Reply Like
  • a7lewis
    , contributor
    Comments (18) | Send Message
     
    I really expect financial reporters to do a better job of grilling companies for details
    20 Mar, 05:44 PM Reply Like
  • quabbin
    , contributor
    Comments (127) | Send Message
     
    Too subtle I guess eh a7?
    20 Mar, 07:16 PM Reply Like
  • Moon Kil Woong
    , contributor
    Comments (11071) | Send Message
     
    the CEO is the problem not the COO. How many flub ups can McDonalds do consecutively before management gets canned? They will lose marketshare from here on out given even Burger King can give them a run for the money.
    20 Mar, 08:41 PM Reply Like
  • Nahila1
    , contributor
    Comments (19) | Send Message
     
    McDonalds has complicated it's operations by adding to many menu items that slow down service and lowered the quality of their food by cooking their meat products way in advance of making the sandwiches where they changed their pre made sandwiches under a heat lamp for the new holding cabinets that are designed to hold their meat and other items at a set temperature for several hours, then build the sandwich when the customer orders it. Now they are adding the ability for a customer to order different condiments on some new menu items and that drastically slows service. Their menu along with their close competitors all have the same issue, that being too many menu offerings that slow down the service and increase order mistakes. Also the increased numbers of the new wave of freshly made menu semi fast food restaurants hurts their ability to build sales (without price increases) and finally McDonalds is no longer an inexpensive place to eat because of the new coffee service being added along with the speciality sand which offerings.
    21 Mar, 10:10 AM Reply Like
  • Steve Tinnes
    , contributor
    Comments (74) | Send Message
     
    It would be nice if a Big Mac cost 75 cents like it did in 1975, but I think the raw material costs them a bit more than that. The food cost on a Big Mac was over 40% I believe.

     

    They went to new cooking procedure to eliminate waste (as they used to have a 10 min. holding time in the transfer bin).

     

    When they remodel stores, putting in TV's etc. it costs money and some of their pricing is based on being able to pay for this stuff.

     

    They are always the one who get picked on by the media, and are forced to make changes which they always do. For example, I liked the fries with the beef fat added. Media pressure forced them to change. Some pundits were complaining that they were losing ground because they were focusing on apple slices and not paying attention to what the consumers were actually buying. They will never satisfy the pundits no matter what they do. How many restaurants have calories listed on the menu? What a stupid thing to have been forced to do.

     

    When all of the kids grow up, and are not replaced with new kids, the playlands will be obsolete. Will the Media force McD to change the playlands to fitness centers?

     

    If they had not changed from the old red and white candystripe buildings, things would be a lot cheaper, but then McD would no longer be in existence.
    21 Mar, 11:34 AM Reply Like
  • Steve Tinnes
    , contributor
    Comments (74) | Send Message
     
    And back to the article itself. Some of you act like he was fired. He may have been and may not have been. He's probably made a boatload of money over the years and has plenty to survive on.

     

    The pressures that these folks are under are incredible. The hours that they work are long. Most people could not handle it. At a certain point I think they realize that life is short. Look at Skinner. He could have kept going, but why?
    21 Mar, 11:44 AM Reply Like
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