In spite of beating Q4 EPS estimates, Sykes Enterprises (SYKE -15.6%) is falling hard thanks to its soft 2012 guidance. The BPO services provider, which was crushed in August following its Q2 report, says it expects Q1 revenue of $270M-$275M and EPS of $0.20-$0.23 (consensus of $300.7M and $0.30), and 2012 revenue of $1.095B-$1.11B and EPS of $1.10-$1.20 (consensus of $1.22B and $1.44). Sykes blames macro issues and an assortment of margin pressures.
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