eBay assumed user data was safe after massive hack

eBay (EBAY) didn't believe  for a "very long period of time" that customer data had been compromised following a major cyberattack, exec Devin Wenig has said.

Wenig's comments follow criticism about the delay in informing users - the assault was discovered in early May but was only made public last week.

eBay doesn't intend to compensate customers or provide free-credit monitoring, as  the company hasn't detected any fraud, Wenig said. That's despite New York AG Eric Schneiderman calling for eBay to offer such services.

Previous coverage

This was corrected on 05/26/2014 at 07:08 AM.
From other sites
Comments (4)
  • Matthew Davis
    , contributor
    Comments (4746) | Send Message
    And we wonder why EBAY is tarnishing its own reputation.
    25 May 2014, 10:30 AM Reply Like
  • rambler1
    , contributor
    Comments (1025) | Send Message
    What's wrong with these guys. Hasn't there been enough commotion of late regarding hackers. I would think they let their users know right away. Even if the issue was slight. I'd rather take 2 minutes of my time to do something as simple as changing a password.
    25 May 2014, 11:16 AM Reply Like
  • James Sands
    , contributor
    Comments (2693) | Send Message
    I get email alerts quite frequently on Gmail along the lines of someone attempted to access your account from a place that was suspicious and I need to change my password immediately. So I check and basically someone got into my email account from another country. I have a different password for every account I have on the internet and my passwords are along these lines~TibCoR2-31-24, everyone of them different.


    I will bet money that Google has lost information and not reported it, but rather aggressively told users to change their passwords. For instance, there is a red alert the entire time I am using Google if I do not change the password. But the bottom line is that someone got into my account despite a complex unique password.


    I really don't care because I don't have a lot of personal information on the web, no Facebook, no Twitter, Just LinkedIn. But it seems that accessing account information from a third-party is not protected very well, and is not something that is that hard to do.


    It also seems that most hijackers are interested in future spam or shenanigan email activity. Until someone hacks into my bank or financial accounts or interests and steals money, I'm not that worried about it. I don't believe I have ever had an issue from a spam email.


    Credit card information is stolen all the time and someone uses your card for $500 or so and you don't lose that money. People break into houses all the time which is a much more violative type of event.


    The point is, these things will happen to some of the most frequented and used businesses in the world. Maybe we should all hide under our beds...and not do business....nothing has changed with those who steal from those who play by the rules
    25 May 2014, 02:14 PM Reply Like
  • deercreekvols
    , contributor
    Comments (9628) | Send Message
    Felix Unger, Odd Couple:
    [to woman on witness stand] Ah... you *assumed*. My dear, you should never *assume*. You see, when you *assume*


    [writes the word "assume" on a blackboard]


    Felix Unger: , you make an *ass*... out of *you*... and *me*.


    Nobody at ebay watches classic tv?
    25 May 2014, 05:23 PM Reply Like
DJIA (DIA) S&P 500 (SPY)
ETF Screener: Search and filter by asset class, strategy, theme, performance, yield, and much more
ETF Performance: View ETF performance across key asset classes and investing themes
ETF Investing Guide: Learn how to build and manage a well-diversified, low cost ETF portfolio
ETF Selector: An explanation of how to select and use ETFs