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Whole Foods to pay $800k after investigation

  • Whole Foods Market (WFM) will pay $800k after a year-long probe revealed one of its Californian stores charged more than the posted price on various items.
  • Civil penalties of $630k will be paid to the city attorneys of Los Angeles, San Diego and Santa Monica, $100k will be given into a consumer trust fund, and $68k will be paid toward costs.
  • The company will also implement a five-year monitoring period that insures correct pricing, increases supervision of its pricing practices and includes random audits.
Comments (10)
  • josephmilo
    , contributor
    Comments (5) | Send Message
     
    Why do the consumers (the victims) lose while the attorneys get the lion's share of the money? Am I missing something?
    25 Jun 2014, 02:38 AM Reply Like
  • The Loomer
    , contributor
    Comments (97) | Send Message
     
    You called it, Josephmilo. What is the remedy for the customers? I've been watching this company for several years, and invested in it back in the $20s. The CEO can't stop saying stupid things. His comments about the ACA were ignorant and infantile. Not sure at which store the systematic over-charging took place, but I've had to go back in to have my bill corrected at the Santa Monica store on several occasions, so I'm guessing it could be the one in my neighborhood. Have been on the fence about WFM for a while now. Doing a little research -- now may be the time to get out.
    25 Jun 2014, 02:50 AM Reply Like
  • Philip Marlowe
    , contributor
    Comments (1190) | Send Message
     
    Why do you think consumers lose? 100k will be paid for a consumer trust fund, which will probably be used to pay back people that were overcharged. But more importantly, in the future any grocery store will think twice about overcharging people.
    25 Jun 2014, 04:12 AM Reply Like
  • chopchop0
    , contributor
    Comments (3863) | Send Message
     
    "His comments about the ACA were ignorant and infantile."

     

    It turns out his comments weren't far from the truth. Any wonder why Obama has been trying to delay unpalatable parts of the ACA into perpetuity????
    25 Jun 2014, 10:13 AM Reply Like
  • schefe
    , contributor
    Comments (6) | Send Message
     
    How many times have you been overcharged at Walmart? Safeway? Kroger? they ALL have pricing errors, People go back everyday, some don't check, there have been many tv specials on incorrect pricing and over and over it happens so the consumer needs to check the bill. I have not heard of any of these companies being fined for their careless errors, have you? unless the store manager had INTENTIONALLY marked the incorrect lower price on the shelf to mislead customers it is no different than any other of the big super markets that affect millions more people AND if that is the case THEN the individuals should be prosecuted fined or imprisoned for fraud...to state the entire chain of whole food markets and the CEO participate in this kind of dishonest activities is careless and misleading. So let's level the playing field and send the Feds into walmarts and see how many items are over charged! Then the people will really see some relief and money back in a BIG way...on another note what happens to all the money companies are fined like BP over the gulf oil spill? Do the people see any..no not yet.
    25 Jun 2014, 06:06 AM Reply Like
  • samuraitrader
    , contributor
    Comments (876) | Send Message
     
    who brought the investigation? the grocery manufacturers association? anything to discredit whole foods, the poster child for real food.
    25 Jun 2014, 07:27 AM Reply Like
  • tonyv1
    , contributor
    Comments (190) | Send Message
     
    This is literally a drop in the bucket. You have mega banks paying fines and legal fees in the billions and as one commenter raised, BP paying huge amounts as well. Let's get the media to comment on something a bit more substantial.
    25 Jun 2014, 09:46 AM Reply Like
  • The Loomer
    , contributor
    Comments (97) | Send Message
     
    Texas company fraudulently and systematically overcharges its California customers. By their own admission, they have cheated me out of approximately $240 since their market opened in my neighborhood. Totally unacceptable. Sold all my WFM and encourage others to do the same.
    25 Jun 2014, 11:22 AM Reply Like
  • Robert P. Miller
    , contributor
    Comments (2) | Send Message
     
    Check the $ on the shelf , recheck $ on check out , if price doesn't match some stores ( Randall's ) give the item for FREE if you call them on it @ check out..
    25 Jun 2014, 11:28 AM Reply Like
  • The Loomer
    , contributor
    Comments (97) | Send Message
     
    The cheating happened on the scales. The marked prices are the marked prices. But you have to trust the market that they are weighing the products they sell you by the pound accurately. Or go home and weight them yourself. Which is essentially what this investigation did. They found fraud. Whole Foods itself admitted it was accurate only 98% of the time. Multiply 2% times the revenues of the California stores and you have a ballpark of the fraud committed by their own admission. In some cases, very likely, more.
    25 Jun 2014, 11:49 AM Reply Like
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