Seeking Alpha

ServiceNow buying IT service management software firm for $100M

  • ServiceNow (NOW +1%) is buying Neebula, an Israeli developer of cloud-based software (called ServiceWatch) that automatically discovers, maps, and monitors the performance of the services delivered by enterprise apps. The all-cash deal is expected to close this month.
  • ServiceNow plans to add ServiceWatch to its cloud IT service desk software lineup, and says it will "become a centerpiece" of the company's IT operations management strategy.
  • "What [Neebula has] created is one of the Holy Grails of enterprise IT," claims ServiceNow CEO Frank Slootman. "It discovers all the services that are running. It sees the email system and the database and the SAP applications."
  • Last year, ServiceNow bought Mirror42, a provider of business intelligence software for analyzing the performance IT departments/infrastructures. Q2 results arrive on July 30.
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