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While national chain appliance and electronics retailers struggle, smaller sellers like hhgregg...

While national chain appliance and electronics retailers struggle, smaller sellers like hhgregg (HGG) and Conn's (CONN) are cashing in on retro: real-live sales staff to help consumers understand how that thing-a-ma-washing machine works.
Comments (2)
  • lee
    , contributor
    Comments (38) | Send Message
     
    Anyone that has tried to get help buying something at BestBuy knows the value of good customer service.
    27 May 2009, 12:48 PM Reply Like
  • coloneldebugger
    , contributor
    Comments (907) | Send Message
     
    Best Buy exists as a place to go put your hands on a product to examine it before going home and buying it at someplace like newegg.com for significantly less.

     

    On May 27 12:48 PM lee wrote:

     

    > Anyone that has tried to get help buying something at BestBuy knows
    > the value of good customer service.
    27 May 2009, 12:54 PM Reply Like
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