- Sprint (S) felt a regional voice and data outage today in the highly populated Northeast.
- Twitter filled up with customer complaints Monday morning and the company acknowledged a service outage in "parts of the Northeast." it seemed concentrated on southern New Hampshire to southern New Jersey, with other problems occurring in northern Texas and the Chicago area.
- The company said service levels had returned to normal in a tweet a few minutes before the market close.
- Bad timing for the company, which on Friday introduced a 30-day 100% satisfaction guarantee designed to get customers to test the country's "fastest LTE network." Sprint's LTE Plus uses its triband spectrum portfolio for a richer experience in more than 150 markets, the company says.
- Shares are up 0.3% after hours.