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Sprint resolves northeast region outage

Mar. 28, 2016 6:27 PM ETSprint Corporation (S) StockBy: Jason Aycock, SA News Editor22 Comments
  • Sprint (S) felt a regional voice and data outage today in the highly populated Northeast.
  • Twitter filled up with customer complaints Monday morning and the company acknowledged a service outage in "parts of the Northeast." it seemed concentrated on southern New Hampshire to southern New Jersey, with other problems occurring in northern Texas and the Chicago area.
  • The company said service levels had returned to normal in a tweet a few minutes before the market close.
  • Bad timing for the company, which on Friday introduced a 30-day 100% satisfaction guarantee designed to get customers to test the country's "fastest LTE network." Sprint's LTE Plus uses its triband spectrum portfolio for a richer experience in more than 150 markets, the company says.
  • Shares are up 0.3% after hours.

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