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AT&T's (T) wireless customer satisfaction score rose 5 points to 69 in the ACSI's annual...

AT&T's (T) wireless customer satisfaction score rose 5 points to 69 in the ACSI's annual survey. That puts it nearly on par with Verizon Wireless (VZ, VOD), whose score of 70 represents a 3-point drop, and Sprint (S), which dropped a point to 71. Apple (AAPL) posted the highest score among cell phone vendors at 83, while Research In Motion (RIMM) had the lowest at 69.
Comments (3)
  • markb
    , contributor
    Comments (448) | Send Message
     
    Anybody who's tried to rip open Sprint's new eco-friendly billing envelope should give them a zero on customer satisfaction.
    15 May 2012, 01:49 PM Reply Like
  • sosleep
    , contributor
    Comments (5) | Send Message
     
    All my blackblurry Tour does is hourglass now. Not even 2 years old.
    15 May 2012, 03:19 PM Reply Like
  • Senticar
    , contributor
    Comments (67) | Send Message
     
    How is RIMM the lowest at 69 if AT&T also had a 69?
    15 May 2012, 03:55 PM Reply Like
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