AudioCodes (NASDAQ:AUDC) announced that it has expanded its strategic partnership with Genesys to offer a complete solution that integrates all the components that allow customers to benefit from a quick and easy migration to an all-IP contact center.
The combined solution will be sold by Genesys and its partners.
"Our partnership expansion with AudioCodes is about delivering to our customers a complete, end-to-end solution for great customer experiences," said Steve Rutledge, Senior Vice President of Product Management and Marketing at Genesys. "By offering the Genesys Customer Experience Platform in addition to IP phones, voice infrastructure and services from AudioCodes, we can simplify our customers' deployments and provide a high level of performance and reliability."
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