- Based on Amazon's (NASDAQ:AMZN +0.7%) internal contact center technology, Amazon Connect is intended to enable lesser-cost, improved customer service for any business. Integrations with Salesforce (CRM +0.3%), Twilio (TWLO +0.3%), Zendesk (ZEN -0.5%) and others noted.
- Introduction to Amazon Connect [YouTube]
AWS introduces cloud-based contact center service
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| Symbol | Last Price | % Chg |
|---|---|---|
| AMZN | - | - |
| Amazon.com, Inc. | ||