"You’ve got to start with the cus­tomer expe­ri­ence and work back­wards to the technology,"...

|By:, SA News Editor

"You’ve got to start with the cus­tomer expe­ri­ence and work back­wards to the technology," Steve Jobs once said. Tristan Louis is worried Apple (AAPL) is straying a bit from Jobs' philosophy, even as its engineering work remains top-notch. Apple's decision to release a MacBook Pro with a retina display before updating all its apps to support it is cited as an example, as is its decision to use a power adapter for its next-gen AirPort Express that's different from MacBook adapters. (yesterday) (also)