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Now that Amazon (AMZN) reversed course over charging customers state sales taxes, speculation...

Now that Amazon (AMZN) reversed course over charging customers state sales taxes, speculation rages (I, II) over how far the company will go in expanding its reach and what will be the effect on local retail. While adding distribution centers across the U.S. to speed up delivery times seems like a given, will the company go one even one step further and open up stores to accelerate sale of its hardware products?
Comments (4)
  • BillTxn
    , contributor
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    Amazon has taken the marketing strategy of direct online selling to the consumer to a new level of efficiency and competence. The landscape of retail is rapidly changing, and the day of the brick-and-mortar store is disappearing (examples are Barnes and Noble and Borders). While many of us older citizens bemoan the loss of the genteel experience of casually browsing bookstore shelves, that loss is offset by the convenience of having a book delivered to my Kindle in less than 30 seconds at a price well below what is available on those same bookshelves. Yesterday I ordered a product from Amazon, at a price below that offered even by the manufacturer, and it will be at my doorstep before sunset today. The fact that I paid sales tax for the first time on an Amazon order made no difference. The world of retail is rapidly changing, and those retailers who do not see it, or who are unwilling to modify their strategies to compete, will also soon disappear. That is a prime example of the efficiency of the market place and we consumers are the ultimate beneficiaries.
    12 Jul 2012, 09:12 AM Reply Like
  • Giant_Fan
    , contributor
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    I think it will be interesting if Amazon allows customers to pick up items from the warehouses. This would allow a customer to have the item immediately instead of waiting the 2 days shipping. The reason this was not done in the past was because the customer would have to pay sales tax. The only advantage brick and mortar stores had over Amazon was the immediate satisfaction. If Amazon can provide that, why would you ever shop at the mall again?
    12 Jul 2012, 03:32 PM Reply Like
  • J Mintzmyer
    , contributor
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    That'd be messy IMO. If you're going to shop online and pick-up locally, why not use best buy or walmart's online service?
    13 Jul 2012, 03:49 AM Reply Like
  • BillTxn
    , contributor
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    I have had limited experience with buying from a brick-and-mortar retailer online, then going to the store to pick it, having done it only a couple of times. However, I have found that, more often than not, when a retailer's web site shows an item in stock at a particular location, upon going to that store, that information is inaccurate (and this has happened for items which are not that unusual or which might be in limited supply). To me, Amazon is still the more attractive source.
    20 Jul 2012, 01:04 PM Reply Like
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