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Research In Motion (RIMM -2.7%) slips after BlackBerry data services get hit with an outage...

Research In Motion (RIMM -2.7%) slips after BlackBerry data services get hit with an outage affecting the EMEA region. Service was restored after a few hours, but the PR damage is done. RIM's network was hit with a major outage last October.
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Comments (10)
  • pabcanc
    , contributor
    Comments (222) | Send Message
     
    This only proves that there is such a thing as false security...
    paul sykes
    21 Sep 2012, 09:51 AM Reply Like
  • RealMrBean
    , contributor
    Comments (67) | Send Message
     
    Oh dear, oh dear...

     

    And I thought my provider was to blame. This should be a big warning sign to all those who think this old-fashioned RIMM server infrastructure is worth billions of $$$.
    21 Sep 2012, 10:07 AM Reply Like
  • kmi
    , contributor
    Comments (4319) | Send Message
     
    This is a problem with every cloud service, period. They all have/will experience occasional blackouts.
    21 Sep 2012, 11:15 AM Reply Like
  • RealMrBean
    , contributor
    Comments (67) | Send Message
     
    Funnily enough RIMM's services isn't built around a cloud infrastructure, period. In a cloud environment the service would have been up and running again after a few minutes.

     

    For a commercial service that claims highest availability a downtime of more than 4 hours is simply not acceptable. No wonder this junk hasn't found any serious takers on the investor or partner side.
    21 Sep 2012, 03:12 PM Reply Like
  • kmi
    , contributor
    Comments (4319) | Send Message
     
    I disagree.

     

    These are fundamentally off site servers handling client services. Much like any cloud based service, you are entrusting services you could alternatively be running from within your own enterprise to someone else, for whatever reason.

     

    We've seen MSFT have issues in the past with the Sidekick platform, and Apple with iCloud.

     

    It happens. And just fyi, I am a Blackberry user. And expect to continue to be.
    21 Sep 2012, 07:35 PM Reply Like
  • RealMrBean
    , contributor
    Comments (67) | Send Message
     
    I suggest you visit one of the data centres to get a realistic view of what is going on in this company. I can tell you that you'll be brought back to earth from your "cloud of belief" rather quickly.

     

    Alternatively, you may want to continue to believe in RIMM's marketing babbling. Again, for any serious investor these are tell-tale warning signs that hint to incompetence in RIMM. This does not suggest that this is a company on the mend.
    23 Sep 2012, 03:20 AM Reply Like
  • kmi
    , contributor
    Comments (4319) | Send Message
     
    Slow down there skippy, I never claimed this was a 'company on the mend' or that somehow RIM isn't in dire straits.... I'm long since out of my RIM long.

     

    My point was that any cloud service, period, experiences outages, and that any drama over such a thing is overblown. It's happened to every single company involved in cloud computing of any kind.

     

    For that matter, RIM has had occasional outages for as long as they have been in business, i.e., this is not 'news'. It happened when RIM was on top of the pile and its happening now and it will happen again.
    23 Sep 2012, 12:00 PM Reply Like
  • tlevin
    , contributor
    Comments (2) | Send Message
     
    Why do they services keep going down every time apple has a big announcement? I believe the same thing happened when apple released face time...
    21 Sep 2012, 11:27 AM Reply Like
  • kherman
    , contributor
    Comments (829) | Send Message
     
    What's refrshing is that Thor the new CEO made a public statement about it instead of the old practice of hiding.

     

    Seems like QA is a primary concern at RIMM due to this. They look to be more aggressive regarding resolving and fixing the issues these days.
    21 Sep 2012, 01:27 PM Reply Like
  • scott trader
    , contributor
    Comments (5642) | Send Message
     
    Lazardis just spent 100 million of rims shareholders money on his new venture http://bit.ly/UyWGsM
    21 Sep 2012, 03:23 PM Reply Like
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