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Wal-Mart (WMT -0.3%) will test using lockers inside of its stores to hold items for goods...

Wal-Mart (WMT -0.3%) will test using lockers inside of its stores to hold items for goods ordered online by customers, according to the retailer's top e-commerce exec. The in-store lockers initiative isn't brand new, Amazon is in the middle of testing the concept in select Staples and RadioShack stores.
Comments (2)
  • And this is supposed to be accretive to shareholder value? I wonder what the logic is. They must think that by having lockers, it will spur more online sales? I will have to think about that. If I ordered something online and had it shipped to a store instead of my home, I wouldn't care if I had to go to customer service to pick it up or if I had to go to a locker. The locker raises more questions. Do they mail me a key or the combination?
    26 Mar 2013, 02:26 PM Reply Like
  • Or, do I still have to go to customer service to get the key, then go to the locker. That wouldn't make much sense.
    26 Mar 2013, 02:27 PM Reply Like
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