Three former Apple executives who were hired by ousted J.C. Penney (JCP) CEO Ron Johnson have...

Three former Apple executives who were hired by ousted J.C. Penney (JCP) CEO Ron Johnson have reportedly left the department store company. The departures are COO Mike Kramer, who received a compensation package of $33.4M when he joined JCP, Chief Talent Officer Daniel Walker, who got $20.2M, and Chief Creative Officer Mike Fisher.
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Comments (13)
  • rambler1
    , contributor
    Comments (1069) | Send Message
    Great job fellas you deserve it.
    11 Apr 2013, 07:04 AM Reply Like
  • Billybob207
    , contributor
    Comments (115) | Send Message
    They should rejoin Johnson and start a new company without the drag of a previous reputation. I'm sure Ackman has a few bucks left.


    As one who still thinks JCP needed to be reinvented, I am disappointed in the manner Johnson tackled the project. The first rule of fashion retailing is to test. Test and then reorder.


    I have no idea, but I wonder how thoroughly Joe Fresh was tested in middle America? Canadian fashion tastes are a bit different.


    Introducing new shops, new vendors is great, but you do it carefully without sacrificing legacy brands and sales volume. Floor space should be productive 100% of the time. Resets should be completed overnight.


    Bottom line: you don't tell the customer what to buy, the customer tells the merchant. The smart ones listen to their customers.
    11 Apr 2013, 07:08 AM Reply Like
  • Smetzgerjnycom
    , contributor
    Comments (3) | Send Message
    Absolutely correct. A test is meaningless unless it's done in enough doors and demographics to be meaningful. Having said that, RJ could have picked 150 doors, enough critical mass to make production units etc
    11 Apr 2013, 08:57 AM Reply Like
  • karmike
    , contributor
    Comments (190) | Send Message
    Good post BillyBob207....... Obviously someone who knows something about retail!
    11 Apr 2013, 11:28 AM Reply Like
  • LibertyCampaign
    , contributor
    Comments (500) | Send Message
    ...and that is why he failed.
    12 Apr 2013, 02:57 AM Reply Like
  • bakmanone
    , contributor
    Comments (39) | Send Message
    Good bye a good good luck to this trio of Ron Johnson buddies. Billybob 207 has it right. The one rule of retailing is that "YOU CANNOT TELL THE CUSTOMER THEY ARE STUPID". I do not know what is ahead for JCP but I think it will be a more measured approach to this once great retailer. Morale surely will go up after the Johnson regime and that will be a plus. They need to staff the stores with associates can service the customer during this transition. Good luck to Mike Ullman!
    11 Apr 2013, 08:07 AM Reply Like
  • KnowsALot
    , contributor
    Comments (34) | Send Message
    If I don't perform in my job, I get fired with maybe 2 weeks severance.
    They don't perform in the most public of settings, and they leave with millions!
    What a country!
    11 Apr 2013, 08:54 AM Reply Like
  • solnascente
    , contributor
    Comments (16) | Send Message
    That's the point: You DO NOT tell customers how to shop! It was like watching a child being abused right in front of the parents, without any reaction from them.
    Taking away the registers, was another big mistake. Works beautifully in a small store like Apple, since they have employee's all over the place.
    Now in a big store, with sometimes only one employee per department," just does not work. We had customers walking around, looking for a register to pay.
    Anyway: the "libby" can only be used for credit cards, and all the other transactions have to be done in the register! So, what's the point?
    The management had us "walking the floor" while the customers always go to customer service counters to pay for their purchases.
    JCP needed an update? No question, but so many changes were imposed on the customers and they showed JCP the way they feel about the whole change.
    11 Apr 2013, 09:00 AM Reply Like
  • retailgirl
    , contributor
    Comments (123) | Send Message
    solnascente - exactly. The remaining employees are like PTSD survivors of some traumatic event. We have watched the leader of this company make every mistake humanly possible.


    In our store we went through a Black Friday and an entire Christmas season with no inventory. Nothing. Weeks went by without shipments and every single customer asked, "....are you closing...."? Our entire days were made up explaining one lie after another as to why we had bare shelves and our store was empty. I thank God it's over....we are a mere skeleton of what we were. Like you said, many days it is one person per dept. That's it. Forget service, forget the phone calls, forget anything but what is right in front of you....there is no one else.


    Personally, I think it's over for us. The 1% strikes again -- all it takes to really ruin a company is to let a bunch of smart a$$ millionaires take over. Another great American company lost, not to a war or a foreign enemy.....we cannot blame China for this one......the smart Americans killed it. Sad.
    11 Apr 2013, 09:35 AM Reply Like
  • User 293342
    , contributor
    Comment (1) | Send Message
    You have been around the block a few times...NICE post
    11 Apr 2013, 09:01 AM Reply Like
  • karen83054
    , contributor
    Comments (2) | Send Message
    I am a JCP employee and let me tell you we are ecstatic that he and his cronies are gone!! Too bad those great salaries couldn't be shared by all the hard working sales associates that have not gotten raises!
    11 Apr 2013, 09:39 AM Reply Like
  • User 10432121
    , contributor
    Comment (1) | Send Message
    As an employ of JCP it sadden me to know that these men are leaving with so much money in their pockets. An that good employee's were let go with so little. An most of all little to know notice. When you come into a business not really knowing it you sit back & learn first what needs to change then work slowly to make the changes. I only have a high school education & 45 yrs working with the public. Even I could see the writing on the walls. Because I am also a consumer as well . I know they were trying to bring younger customers, sorry but they are for the most part not loyal to any brand or store. Where as older customers are very loyal, to brands & stores. I want to see JCP shine once again.!!!!!!
    11 Apr 2013, 02:36 PM Reply Like
  • mboylson
    , contributor
    Comments (10) | Send Message
    Heard Fisher is not gone - still there?
    11 Apr 2013, 05:25 PM Reply Like
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