Red Lobster will reverse a policy instituted last year which saw new servers hired at a lower...

|By:, SA News Editor

Red Lobster will reverse a policy instituted last year which saw new servers hired at a lower pay scale and increased the number of tables each server handled at a time in order to cut costs for Darden Restaurants (DRI -1.5%). The company admits customer service complaints rose to a level that it couldn't ignore any longer.